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Premier Chevrolet Buick GMC - Service Center

Morgantown, WV

4.0
34 Reviews

34 Reviews of Premier Chevrolet Buick GMC - Service Center

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May 09, 2023

I called this dealership about my part for my tailgate switch and they said that it was in. i drove 3 an a half hours to get there to find that they didn't even have the part in i called and spoke with th More

by Denver03
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Bishoff
April 12, 2023

Very helpful. Took me on the day i called for service. Danny did an excellent job expediting everything More

by fgriffin53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny.
December 06, 2022

Great service team! !! Always have a positive experience...Sam, Danny, Trevor, Mike, and Zack always take care of me. Best technician Lee and quick service Mike always f More

by Cmutimer11177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Muitmer
August 30, 2022

FRAUD OR INCOMPETENCE you decide. Took my car in for service before the warranty expired. They found 2k of non warranty work. I paid them then 1 week later ac goes out. Take it ba More

by Mikevecchio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Bonnell
July 25, 2022

Very nice people who helped me. Nice place to sit and wait until my car was down. More

by lorettahilling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bishoff, Mike Swain
November 18, 2021

Poor service and lies to customers. Yesterday called twice for status and now a day later still have not received an update. My guess is any positive reviews are staged. More

by mpennwv
Recommend Dealer
No
Employees Worked With
Zac and Dan
November 07, 2021

The dealership made repairs to the vehicle before they asked me if I wanted it done. And then started to replace air conditioning lines in the rear of my vehicle. And they do didn’t need to be replaced More

by robertlobban1_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zac
September 08, 2021

Brandon Boyes went above and beyond to provide great customer service. I had a negative experience with Chevrolet's Roadside Assistance program and Brandon helped by dispatching a local tow company and More

by Travis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Boyes
July 12, 2021

I found all I encountered while my car was being diagnosed at Premier Chevrolet Buick GMC to be most courteous and very professional. The young man who assisted me is Service Advisor Mike who went a More

by snorris1101
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Advisor Mike
Jul 12, 2021 -

snorris1101 responded

Thank you for all assistance given

August 25, 2020

Aaron is an excellent Service Advisor! Always gets our vehicles in quickly and doesn't push extras on the bill. Aaron is very friendly and professional. More

by jcarr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron