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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.7
1,668 Reviews

460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,668 reviews

March 12, 2017

"FUN" Thanks mike and the whole staff at Premier ! Fast and no hassle process from start to finish I was driving my new 2017 Ram in 3 hours. More

by Lynn Jeane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Del Buono, Peter Beck
March 09, 2017

Mike's the man! I really can't say enough about the experience. Literally walked in one day and wanted to purchase a new Jeep and after finding the perfect one it wa More

by Dave12!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Del Buono, Andrew Dent
March 07, 2017

Top notch sales team The process was very simple and didn't have to argue over pricing. Sales team was awesome and very effiecent. Even the business end of the deal was More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe O'Brien, Golf Pengthong
March 07, 2017

Easy and Enjoyable Derek Nickerson made this Lease experience a painless and enjoyable one. Everything was straight forward and fully explained. He took the time to make More

by Tom M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Nickerson
March 07, 2017

First Buying Experience Complete Success! The Team at Premier was nothing less than helpful. I came into the showroom with my eye on a car and left the same day with that car! I've heard abo More

by BSimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Del Buono, Golf Pengthong
March 04, 2017

Leadership From a return customer this model should be the industry standard. No hassles, told Joe what I wanted and drove away. Fast, easy and convenient. And More

by Bill S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ, Joe O'Brien, Andrew Dent
Mar 05, 2017 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

HI Bill, It was great to see you again! Thank you for the continued support at Premier! We hope you are enjoying the new ride. We appreciate your business.

March 01, 2017

We'll PASS. I called and spoke to reception asking if we could have a tech just switch out our locking lug nuts on our jeep to universal lug nuts. Reception said More

by BeachHouseCapeCod
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle Martin
Mar 05, 2017 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Dear Beach House Cape Cod, I am sorry to hear about your phone call experience with our Service Department. Our service department goes to great lengths for excellent customer service and satisfaction. We appreciate your feedback and will take your comments seriously. I have reviewed the phone call, and reviewed with the service team on ways we could have assisted you. In the future, appointments are always recommended because we are able to dedicate our time to a customer and their vehicle, but in the cases when an appointment is not easily accessible, we do offer a "stand by service" where you can drop your vehicle off, and when we do have those extra 15 minutes in between appointment or cancellations we will do everything to evaluate your vehicle, we also offer local shuttle to all of our customers, and rentals. I noticed that you did not purchase the vehicle from Premier, were you able to get an appointment with the purchasing store, or would you like us to schedule an appointment at Premier - we would appreciate the opportunity to earn your business.

February 23, 2017

Exceeds Expectations Kacey, Michelle and Lauren all are exceptional at their jobs. Completely professional, courteous and appear to always be in a good mood! The servi More

by Bazookajo13!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Pavao, Kacey Dockham, Michelle Martin
Mar 05, 2017 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello Bazookajo13!, Thank you for your continued support at Premier. We look forward to seeing you again!

February 18, 2017

Great Leasing Experience My first dealing with Leo was strictly over the phone. So when I meet him I was a little taking back on how young he was, however based on our phone c More

by Anthony101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Laemmle
February 16, 2017

Honest , efficient,effortless! What a great way to buy a car! Joe O'Brien has made all of our purchases at Premier go smoothly with his expertise! More

by Jayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe O'Brien
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