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Premier Chrysler Dodge Jeep RAM Cape Cod
Hyannis, MA
1,668 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,668 reviews
January 10, 2017
Overall experience 2013Jeep grand Cherokee After visiting a few dealerships jeep was willing to work with us with the situation that we were in they offered us more for our trade-in than any After visiting a few dealerships jeep was willing to work with us with the situation that we were in they offered us more for our trade-in than any of the other dealerships .we dealt with Rob very professional very friendly we didn't feel pressured the atmosphere was very comfortable ,golf was the one who showed us the features that came with the Jeep grand Cherokee this guy is always smiling every time I see him I just had to smile he is customer service very professional very thorough. At the end even though it's just signing papers Makayla made it very interesting she went through all the paperwork with us had a great personality and a sense of you humor and kacey the receptionist who made us feel more like friends than customers was also very professional will definitely buy from jeep again very friendly atmosphere great customer service highly recommended More
by Scorpiz7
Employees Worked With
Makayla Matchem, Rob Dombrowski, Golf Pengthong, Kacey Dockham
January 09, 2017
Just purchased a new Jeep Wrangler Four Door. Love my new Jeep Wrangler four door. I visited the dealership to test drive a vehicle, met with Rob Dombrowski, no pressure. Came back a second time t Love my new Jeep Wrangler four door. I visited the dealership to test drive a vehicle, met with Rob Dombrowski, no pressure. Came back a second time to buy the vehicle. Very positive experience, checked price with two other dealers and it was very competitive, traded in my vehicle and negotiated a fair trade value. Rob told me car would be in in about 45 to 60 days. It came in in just about a month. Picked it up a week and a 1/2 ago, spent time with Golf, who carefully took me through how everything worked. Bought the dual top vehicle and wanted to remove the soft top from the car for the winter, Rob met me at the dealership on his day off to give me a tutorial on removing the hard top. Very much appreciated. Rob was fantastic. More
by Tom1957
Employees Worked With
Rob Dombrowski, Golf Pengthong
January 05, 2017
Sales So easy to work with! No pressure. Robert was great! I would highly recommend working with him. And Golf is a treasure! He was so helpful and patient! So easy to work with! No pressure. Robert was great! I would highly recommend working with him. And Golf is a treasure! He was so helpful and patient! More
by skyesmom
Employees Worked With
Rob Dombrowski, Golf Pengthong
January 05, 2017
Service for 2003 Jeep Liberty Geb was professional and clearly explained what to expect. Had a question about losing small amount of oil. Instead of hearing a lot should be done, h Geb was professional and clearly explained what to expect. Had a question about losing small amount of oil. Instead of hearing a lot should be done, he advised me that is normal for a Jeep that old. More
by Starfish
Employees Worked With
Gerald Hazard
January 05, 2017
Highly Recommend My husband and I just moved to Cape and Premier Cape Cod welcomed us with open arms. Coming from New Jersey our paper work wasn't easy but they handle My husband and I just moved to Cape and Premier Cape Cod welcomed us with open arms. Coming from New Jersey our paper work wasn't easy but they handled it well and got us our new car in a timely manner. Leo was great every step of the way. As a young couple, Leo made everything easy to understand and made sure we got the best deal. Golf and Mike also helped us and they were great as well! We highly recommend this dealership! More
by KLOGraul
Employees Worked With
Mike Del Buono, Leo Laemmle, Golf Pengthong
January 04, 2017
Jeep Patriot I am so pleased with the service . Mike Del Buono is excellent, easiest transaction ever. I recommend this dealership ,great staff, friendly and knowl I am so pleased with the service . Mike Del Buono is excellent, easiest transaction ever. I recommend this dealership ,great staff, friendly and knowledgeable, smooth. More
by Myles594I
Employees Worked With
Mike Del Buono, Golf Pengthong
January 03, 2017
How to lose TRUST and business On January 02, 2017 I was assisted by Robert Dombrowski in selecting a new vehicle. He showed me 4 vehicles and I took 1 for a test drive. Stock #J On January 02, 2017 I was assisted by Robert Dombrowski in selecting a new vehicle. He showed me 4 vehicles and I took 1 for a test drive. Stock #J9799 VIN : 1C6RR7KT0HS516931. 2017 RAM 1500 Tradesman Truck Crew Cab, NICE TRUCK! Rob was very nice and informative. I thanked him and stated I would let him know my decision in the morning. Before leaving I asked him directly if I would get the PURE PRICE of $34,318 on the Tradesman if I decided to purchase in the morning (01/03/17). "Yes" was his reply. On the morning of January 03, 2017 I notified my insurance to add this vehicle then spoke with Rob to finalize the deal. He stated, "Unfortunately the price will be an additional 1,500". He did explain why and here is my chief complaint: He said yes to my direct question the prior evening. I took his word which he did not honor the following morning. I do not care what his reason is and here is why: you should never promise what you cannot deliver, when you do that you lose trust. It is now a matter of principle and I will not, cannot, do business or refer others without TRUST! My name is Shannon Fitzsimmons, email - shanfitz@comcast.net home (508)420-4416. More
by UnhappyCustomer
Employees Worked With
Rob Dombrowski
January 02, 2017
Happy with my experience! Process was very smooth, easy and enjoyable. No surprises. Highly recommend this dealership. Everyone was nice and friendly and very knowledgeable Ask Process was very smooth, easy and enjoyable. No surprises. Highly recommend this dealership. Everyone was nice and friendly and very knowledgeable Ask for Mike D. More
by Carol155
Employees Worked With
Makayla Matchem, Mike Del Buono, Golf Pengthong, Andrew Dent
December 29, 2016
Service was quick, fair, courteous and thoughtful Recently had to have my '08 Liberty towed in for service to re-replace a Rear Pinion Seal that had been serviced at Premier a couple of weeks earlier. Recently had to have my '08 Liberty towed in for service to re-replace a Rear Pinion Seal that had been serviced at Premier a couple of weeks earlier. Received, friendly same-day service, comp credit toward my towing, new seal at NC and a courtesy ride from my home to pick up he Jeep when it was ready. Battery (apparently the original) was DOA in their lot, so with my approval they included replacement in the RO. These folks are nice to deal with, helpfully alert when servicing a vehicle and obviously stand behind their work. Doesn't get much better than this. More
by PaddlePower
Employees Worked With
Didn't catch Service Mgr.'s name but he was obviously very helpful too., Kacey Dockham
December 29, 2016
Best car purchase ever! Just purchased a new Jeep Grand Cherokee from Joe O'Brien. Easiest transaction ever. Joe was fantastic! Answered all my questions & was really pati Just purchased a new Jeep Grand Cherokee from Joe O'Brien. Easiest transaction ever. Joe was fantastic! Answered all my questions & was really patient as he explained all new features to me. Extremely helpful as I compared 2 vehicles. Very knowledgeable . Great experience. More
by Jeep girl #6
Employees Worked With
Joe O'Brien
