
Premier Chrysler Dodge Jeep RAM Cape Cod
Hyannis, MA
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Sales So easy to work with! No pressure. Robert was great! I would highly recommend working with him. And Golf is a treasure! He was so helpful and patient! So easy to work with! No pressure. Robert was great! I would highly recommend working with him. And Golf is a treasure! He was so helpful and patient! More
Service for 2003 Jeep Liberty Geb was professional and clearly explained what to expect. Had a question about losing small amount of oil. Instead of hearing a lot should be done, h Geb was professional and clearly explained what to expect. Had a question about losing small amount of oil. Instead of hearing a lot should be done, he advised me that is normal for a Jeep that old. More
Highly Recommend My husband and I just moved to Cape and Premier Cape Cod welcomed us with open arms. Coming from New Jersey our paper work wasn't easy but they handle My husband and I just moved to Cape and Premier Cape Cod welcomed us with open arms. Coming from New Jersey our paper work wasn't easy but they handled it well and got us our new car in a timely manner. Leo was great every step of the way. As a young couple, Leo made everything easy to understand and made sure we got the best deal. Golf and Mike also helped us and they were great as well! We highly recommend this dealership! More
Jeep Patriot I am so pleased with the service . Mike Del Buono is excellent, easiest transaction ever. I recommend this dealership ,great staff, friendly and knowl I am so pleased with the service . Mike Del Buono is excellent, easiest transaction ever. I recommend this dealership ,great staff, friendly and knowledgeable, smooth. More
How to lose TRUST and business On January 02, 2017 I was assisted by Robert Dombrowski in selecting a new vehicle. He showed me 4 vehicles and I took 1 for a test drive. Stock #J On January 02, 2017 I was assisted by Robert Dombrowski in selecting a new vehicle. He showed me 4 vehicles and I took 1 for a test drive. Stock #J9799 VIN : 1C6RR7KT0HS516931. 2017 RAM 1500 Tradesman Truck Crew Cab, NICE TRUCK! Rob was very nice and informative. I thanked him and stated I would let him know my decision in the morning. Before leaving I asked him directly if I would get the PURE PRICE of $34,318 on the Tradesman if I decided to purchase in the morning (01/03/17). "Yes" was his reply. On the morning of January 03, 2017 I notified my insurance to add this vehicle then spoke with Rob to finalize the deal. He stated, "Unfortunately the price will be an additional 1,500". He did explain why and here is my chief complaint: He said yes to my direct question the prior evening. I took his word which he did not honor the following morning. I do not care what his reason is and here is why: you should never promise what you cannot deliver, when you do that you lose trust. It is now a matter of principle and I will not, cannot, do business or refer others without TRUST! My name is Shannon Fitzsimmons, email - shanfitz@comcast.net home (508)420-4416. More
Happy with my experience! Process was very smooth, easy and enjoyable. No surprises. Highly recommend this dealership. Everyone was nice and friendly and very knowledgeable Ask Process was very smooth, easy and enjoyable. No surprises. Highly recommend this dealership. Everyone was nice and friendly and very knowledgeable Ask for Mike D. More
Service was quick, fair, courteous and thoughtful Recently had to have my '08 Liberty towed in for service to re-replace a Rear Pinion Seal that had been serviced at Premier a couple of weeks earlier. Recently had to have my '08 Liberty towed in for service to re-replace a Rear Pinion Seal that had been serviced at Premier a couple of weeks earlier. Received, friendly same-day service, comp credit toward my towing, new seal at NC and a courtesy ride from my home to pick up he Jeep when it was ready. Battery (apparently the original) was DOA in their lot, so with my approval they included replacement in the RO. These folks are nice to deal with, helpfully alert when servicing a vehicle and obviously stand behind their work. Doesn't get much better than this. More
Best car purchase ever! Just purchased a new Jeep Grand Cherokee from Joe O'Brien. Easiest transaction ever. Joe was fantastic! Answered all my questions & was really pati Just purchased a new Jeep Grand Cherokee from Joe O'Brien. Easiest transaction ever. Joe was fantastic! Answered all my questions & was really patient as he explained all new features to me. Extremely helpful as I compared 2 vehicles. Very knowledgeable . Great experience. More
Great Dealership 4th Vehicle I have bought from Mike Delbuono and I will be going back to purchase another vehicle from him when my wife is ready. Mike has always trea 4th Vehicle I have bought from Mike Delbuono and I will be going back to purchase another vehicle from him when my wife is ready. Mike has always treated my family and I great. Has never tried to up sell me on any vehicle, works with what I want and ask for. I have bought 2 used and 2 new vehicle's through him. Great person to work with and great dealership. More
Excellent Purchase Experince My wife and I actually enjoyed our new car purchase experience at Premier Cape Cod. Rob Dombrowski could not have been a better sales representative My wife and I actually enjoyed our new car purchase experience at Premier Cape Cod. Rob Dombrowski could not have been a better sales representative for the store. Same for Andrew Dent in finance though we did not need his services. Golf Pengthong did a great job explaining the details of our new car to my wife. I spent the last twenty years of my working life with an international high end vehicle manufacturer dedicated to the best customer service and buyer relations that could be given. Our vehicles sold for many times the price of an automobile to very wealthy and particular buyers so I know what customer service is and we experienced it here. I wish I had the same feeling after my experience with the service department. More