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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.7
1,667 Reviews

460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,667 reviews

July 15, 2020

Outstanding dealership. Started the process online, setup an appointment for a test drive and got a Wrangler. Pricing was transparent and felt no pressure. Very happy customer. More

by Brent
Recommend Dealer
Yes
Employees Worked With
Giovanni Richardson, Obrian Lawrence
Jul 15, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

This is what we like to hear, Brent! Thank you for taking the time to tell us how we did! We know you'll love your new Jeep Wrangler! Enjoy! -Premier Cape Cod

July 14, 2020

Very friendly prompt service. Followed covid procedures. Service called with estimate on each item before proceeding and had the vehicle ready on time. Highly recommend this dealership for service More

by Johnsavi
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jul 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We appreciate your business at this time, John! See you next time at Premier Cape Cod!

July 14, 2020

Very satisfied as always. They solved the problem and my wait was reasonable. Comfortable lounge welcoming my dog Charlie. Before required service was done all was thoroughly explained to me. 👍🏻❤️ More

by LainieJ.
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jul 15, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We appreciate your feedback Lainie! We're so happy to hear that you had a positive service experience with us! We look forward to seeing you and Charlie again! -Premier Cape Cod

July 14, 2020

Exceptional service, friendliness, and professionalism from Geo, Paul, and Al. Refreshing to say the least. I would not hesitate referring other buyers. Great family environment More

by jtc75
Recommend Dealer
Yes
Employees Worked With
Paul D in finance. Five star as well, Giovanni Richardson, Danielle Del Buono, Al Testa
Jul 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for telling us how we did! We're so happy to hear that Geo, Paul, and Al were all helpful during your visit! - Premier Cape Cod

July 13, 2020

Fantastic service staff was awesome and service was done early Deeply appreciated their extra efforts to get this done for us. Thank you so much Erin and Michelle deserve a raise and are always excellen More

by roy.potvin7
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Erin Nighan
Jul 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your feedback, Roy! We're so happy to hear that you had a good experience with Erin and Michelle! We look forward to seeing you at Premier Cape Cod next time!

July 13, 2020

Rob D. was great during the whole process, explained everything in detail, no hidden fees and an A+ on communication. Very clean environment. Covid19 ready. Everyone in the sales building worked around More

by Customer101
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Michelle Martin, Andrew Dent
Jul 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We appreciate your feedback! Thank you for choosing Premier Cape Cod! We will pass along your kind words to Rob!

July 12, 2020

My truck was not repaired after going there twice. I had been to two other dealers and they could not fix it either. I was told Premier could handle it. I tried to make another appointment but no one will r More

by AND.JESS330CI
Recommend Dealer
No
Employees Worked With
Michelle Martin, Danielle Laham
Jul 13, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi Andrew Jesse, we apologize we could not meet your expectations. I see that you have a purchased the vehicle from another dealership as a part of the buy back program. I would suggest you reach out to that dealer to see if they can accommodate you.

July 12, 2020

I completed survey and you had no intention of posting it because of the terrible rating I gave ur service dept I will submits again now. 3 times I had to bri g my Jeep Wrangler in fir service 3 cons More

by krnestor76
Recommend Dealer
No
Employees Worked With
Michelle Martin
Jul 27, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for bringing this to our attention, Kathy. We want to provide all of our customers with 5-star experiences, and I'm sorry we missed the mark. We would like to discuss this in greater detail, one of our team members will reach out to you within 48 hours. Thanks, Chris Laham - General Manager - 508-534-8249 x5101

July 12, 2020

Very courteous and thorough. I especially like that you send detailed descriptions of work needed on the vehicle and then an equally descriptive invoice payable online. More

by emoryanderson
Recommend Dealer
Yes
Employees Worked With
Michael Mauro, Michelle Martin
Jul 13, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your feedback, Emory! We hope to see you at Premier Cape Cod next time!

July 12, 2020

Lost center caps morning after service and I was told by Dave that probably someone stole it Paul from parts said he’s seen center caps on sagamore bridge Funny part is that I went to Plymouth that morning. More

by fabuloushi2014
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Peter Beck, Andrew Dent, Paul Larsen
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