
Premier Chrysler Dodge Jeep RAM Cape Cod
Hyannis, MA
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Outstanding dealership. Started the process online, setup an appointment for a test drive and got a Wrangler. Pricing was transparent and felt no pressure. Very happy customer. an appointment for a test drive and got a Wrangler. Pricing was transparent and felt no pressure. Very happy customer. More
Very friendly prompt service. Followed covid procedures. Service called with estimate on each item before proceeding and had the vehicle ready on time. Highly recommend this dealership for service Service called with estimate on each item before proceeding and had the vehicle ready on time. Highly recommend this dealership for service More
Very satisfied as always. They solved the problem and my wait was reasonable. Comfortable lounge welcoming my dog Charlie. Before required service was done all was thoroughly explained to me. 👍🏻❤️ my wait was reasonable. Comfortable lounge welcoming my dog Charlie. Before required service was done all was thoroughly explained to me. 👍🏻❤️ More
Exceptional service, friendliness, and professionalism from Geo, Paul, and Al. Refreshing to say the least. I would not hesitate referring other buyers. Great family environment from Geo, Paul, and Al. Refreshing to say the least. I would not hesitate referring other buyers. Great family environment More
Fantastic service staff was awesome and service was done early Deeply appreciated their extra efforts to get this done for us. Thank you so much Erin and Michelle deserve a raise and are always excellen early Deeply appreciated their extra efforts to get this done for us. Thank you so much Erin and Michelle deserve a raise and are always excellent to work with. More
Rob D. was great during the whole process, explained everything in detail, no hidden fees and an A+ on communication. Very clean environment. Covid19 ready. Everyone in the sales building worked around everything in detail, no hidden fees and an A+ on communication. Very clean environment. Covid19 ready. Everyone in the sales building worked around my busy work/remote learning schedule. Thanks guys! More
My truck was not repaired after going there twice. I had been to two other dealers and they could not fix it either. I was told Premier could handle it. I tried to make another appointment but no one will r been to two other dealers and they could not fix it either. I was told Premier could handle it. I tried to make another appointment but no one will respond to me. I tried to explain what the truck was doing when the engine light came on, but the service advisors would not take my input. Will never go here again. Would not recommend the service Dept here to anyone. More
I completed survey and you had no intention of posting it because of the terrible rating I gave ur service dept I will submits again now. 3 times I had to bri g my Jeep Wrangler in fir service 3 cons because of the terrible rating I gave ur service dept I will submits again now. 3 times I had to bri g my Jeep Wrangler in fir service 3 consecutive days because the didn’t know how to fix the first tim then they put the wrong content oil in it. Then the hit me with an inflated cost of labor rate $278 per hour labor!!! R u kidding me. And I had to tell them how to fix it and u wrote down the correct oulbwight to put in. And they put in wrong oil. Bright idea premier You should really look into ur service dept. compared to other keep dealers service dept I won’t be back. And looking at ur survey answers from other customers. Some of these r complaints they won’t be back either. So what ask fir survey if u don’t post all of them. And don’t even change anything from constant complaints Waste of my time. Just like the device was. No Thks Kathy chuck Nestor More
Very courteous and thorough. I especially like that you send detailed descriptions of work needed on the vehicle and then an equally descriptive invoice payable online. send detailed descriptions of work needed on the vehicle and then an equally descriptive invoice payable online. More
Lost center caps morning after service and I was told by Dave that probably someone stole it Paul from parts said he’s seen center caps on sagamore bridge Funny part is that I went to Plymouth that morning. Dave that probably someone stole it Paul from parts said he’s seen center caps on sagamore bridge Funny part is that I went to Plymouth that morning. More