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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center
Hyannis, MA
542 Reviews
542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center
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May 17, 2019
Honest quick service Great people great service clean waiting area with good coffee and snacks. Parking area was clean too. Everyone was friendly. They had it ready in a r Great people great service clean waiting area with good coffee and snacks. Parking area was clean too. Everyone was friendly. They had it ready in a reasonable time. I will go back. More
by Bthayer
Employees Worked With
Danielle Laham
May 14, 2019
Walk-In Appointment Called as I had a leak in my tire and was nervous about driving off-cape being 36 weeks pregnant. They took me right in and also took care of additio Called as I had a leak in my tire and was nervous about driving off-cape being 36 weeks pregnant. They took me right in and also took care of additional service (oil change; filters; etc.) as well. It was much faster than I had anticipated with clear communication and friendly service. Their waiting area was also very comfortable. Good to know I have a dependable place to go when on vacation! More
by megletmcd
Employees Worked With
Michelle Martin, Danielle Laham, Kendall Cloutier
May 10, 2019
Truly Premier High quality service from knowledgeable staff. Hands down best experience I’ve had in a dealership. It was comfortable and clean and I truly felt take High quality service from knowledgeable staff. Hands down best experience I’ve had in a dealership. It was comfortable and clean and I truly felt taken care of. More
by Nlawson
Employees Worked With
Danielle Laham, Austin Blake
May 02, 2019
The service doesn't stop after you buy a vehicle I called my sales person Kyle Hein after I bought my 2016 suv with questions that I thought might be silly example what type of oil was put in the car I called my sales person Kyle Hein after I bought my 2016 suv with questions that I thought might be silly example what type of oil was put in the car so I would know what to put in. And how to run different features on the car . He was very pleasant and helpful with getting me the answers. I then needed to get a service job done and again Mr. Hein was very helpful as well as Mr. Blake in the service dept. I would definitely recommend Premier of Cape Cod More
by twins,betsy424
Employees Worked With
Kyle Hein, Austin Blake
April 07, 2019
Regular service The service advisor I dealt with was extremely helpful. The waiting area was clean, comfortable & well appointed. I was on my way in a very reasonable The service advisor I dealt with was extremely helpful. The waiting area was clean, comfortable & well appointed. I was on my way in a very reasonable amount of time despite not having an appointment. These folks get it! More
by Friar71
Employees Worked With
Andrea jones
March 20, 2019
Remnant to Regal I was saddened when my 2007 Compass bit the dust but it was a great ride. From service to sales they went beyond to lessen the stress of having to rep I was saddened when my 2007 Compass bit the dust but it was a great ride. From service to sales they went beyond to lessen the stress of having to replace my 2007 Compass with a 2019 Compass. Great experience. More
by NewRide
Employees Worked With
Mike Del Buono, Andrew Dent, Jonathan Wattley, Austin Blake, Justin Thomson
March 14, 2019
Great customer service Michelle has helped us over the years. I bring in my charger and my wife's jeep for service at this dealership. She welcomes you with a smile and cust Michelle has helped us over the years. I bring in my charger and my wife's jeep for service at this dealership. She welcomes you with a smile and customer service is great, always calls us on time to let us know our cars are ready. When we leave says have a good day with a smile. An asset to both this dealership and the company. More
by capetodd
Employees Worked With
Michelle Martin
January 05, 2019
Pretty sure they tried to pull a fast one So I took my car in because I believed that had an issue with the wheels on my car. I sat there for almost three hours, and they finally tell me that So I took my car in because I believed that had an issue with the wheels on my car. I sat there for almost three hours, and they finally tell me that I need new tires. I take the car to another place to get a second opinion and they laugh in my face when I tell them that Premier says I need to replace my tires. Turns out it is something called a "bent wheel" and it will cost me less than half of what I was was going to pay for new tires with Premier. Also turns out that Premier has a bad reputation with quite a few people here on the Cape. I will NEVER take my car to Premier again for service, unless it is something that I am getting done for free...like the stupid windshield pump that was recalled. They are lucky that I am older now and less wild or else I would go right back there and give them a piece of my mind! More
by Liliana28
Employees Worked With
Danielle Laham
December 27, 2018
New trainee and recall of three different items I took my truck to it in for my transmission is. And they did all my warranty work recalls and fix my transmission that was under warranty very polit I took my truck to it in for my transmission is. And they did all my warranty work recalls and fix my transmission that was under warranty very polite very family and I would recommend them . More
by Jim
Employees Worked With
Austin Blake
December 21, 2018
This review keeps getting scrubbed! "Jeep does not stand behind its product." In 2017 My wife and I purchased a 2017 Jeep Rubicon Recon. We started at Premier Jeep in Hyannis, they "Jeep does not stand behind its product." In 2017 My wife and I purchased a 2017 Jeep Rubicon Recon. We started at Premier Jeep in Hyannis, they would not come close to off Cape prices and we felt that they just didn't care, so we took our business off cape with the intention of having it serviced close to home, Big mistake! The Rubicon Recon was the top of the line “Trail Rated” Jeep at the time and we drove it off road and over rocks just as the advertisements suggest yet when a stub shaft broke on the trail we were told “the vehicle has to much trail damage to be covered under warranty”. The trial damage consist of dents and dings in skid plates and cross members. I did make some modifications (more skid plates, winch etc.) but nothing to the front locker or stub shaft. The jeep brand has portrayed themselves as THE off road vehicle, yet if you take it off road the warranty is null and void! Way to go Premier and Jeep in general, If you use your product the way it is advertised you never have to cover anything. Very disappointed. David & Michelle Blake Private Response michelle1 responded to this review Private Response Premier Cape Cod responded to this review December 20, 2018 Hi David and Michelle, We are sorry that you are disappointed with your Jeep. However, this is a manufacturer issue, not our specific dealership or service department. Please feel free to contact our GM, Mike Del Buono if you need more information on contacting the manufacturer. Thank you, Premier Cape Cod Add a Private Response December 21, 2018 I am not disappointed with my Jeep, I am disappointed with your dealership. Please read the review again. More
by michelle1
Employees Worked With
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