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Premier Mazda

4.5

36 Lifetime Reviews

13900 Washington Street, Kansas City, Missouri 64145
Call (816) 942-4040

36 Reviews of Premier Mazda

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February 18, 2018

"Amazing experience!"

- ptooey88

My car buying experience was quick and painless. Christine, Jessica, and Jake were all very helpful and made everything easy for me. I am very pleased with my new Mazda 6. Well done yall!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Ducre
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Skylar Schallenberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Auhll
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christine Bennett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 12, 2018

"Great service experience "

- MizzouDevil

Oil change and tire rotation done in time as promised! Skylar is great to work with as always! I highly recommend Premier Mazda! Very sastified customer.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Skylar Schallenberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 30, 2018

"dipping a toe"

- oldneverslow

I was considering my first Mazda purchase. Although researching a used one, I went to the Service desk and spoke with the Service Manager. I asked for his opinion regarding the model I was considering. I observed how customers and sevice personnel were interacting. Having been in the dealer business many years ago, I was impressed. They were considerate and patient, not pushy. I bought the used Mazda 3 and went to the parts department and bought a rear window wiper. The parts man Jake was very helpful for even this small purchase. He even got a tech to come outside and show us how to install it. I have now taken the next step into the experience of Premier Mazda by taking my car for its first oil and filter change. Lisa received my drive up and went over any questions I had and was responsive to them. It was completed in short order and came with a substantial disgnostic report. Lisa went over it with me and it appeared in the lane with a car wash! I now feel I have found a trusted place to take the Mazda as I am moving to Missouri. Highly recomment this group to every Mazda owner.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Auhll
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jake
December 23, 2017

"From the shop to the front desk."

- Gary D

By far this is the Greatest Mazda dealership in the greater Kansas City area! I have purchased 3 Mazda's from these folks and couldn't be happier. You will not find a friendlier, professionally run Service Department anywhere.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Skylar Schallenberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Auhll
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tim Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Justin C.
November 28, 2017

"True Customer Service"

- MsJayPea

Friendly, efficient, work done in a timely way. Very helpful in explaining things. Usually have worked with Lisa, who is fantastic. Yesterday, Skyler helped me. He was conscientious of my time and needs, friendly, and helpful.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Skylar Schallenberg
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 22, 2017

"Exceptional Customer Service "

- Adam2713

Out of all the dealerships I went to in search of my next car purchase, Premier Mazda was the best experience. I felt like they genuinely cared about what was important to me in my next purchase. My salesman, Carlos, did an incredible job talking to me about their cars and did his best to find me the best car to fit my wants and needs. Everyone at Premier Mazda was friendly and you could tell they care about their customers.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
November 04, 2017

"Service visit"

- Guidogdh

Brought my car in for second oil change and service. They fixed a tire that another place said was a sidewalk problem. Love this service department. In walking around the showroom, everyone made sure I had a coffee or water. Customer services Che was wonderful.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 28, 2017

" Buying and service experience."

- JOSEPH DE SIMONE

great service, great dealership. Very customer focused and oriented. i would not hesitate to recommend this dealership. before you buy your next car, suggest you visit Premier Mazda before you buy!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 01, 2017

"Exceptional Service"

- delong

We recently ran into a problem with our backup camera and though it took a few tries to get it resolved, Lisa Graham was especially patient and persistent in helping us get our issue resolved while still in warranty. Lisa provides AAA+ customer service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 24, 2017 -

Premier Mazda responded

Thanks so much for the 5 star rating and honest feedback. If at first we don't succeed try try again! We appreciate you trusting us to handle your back up camera issue and are glad we finally got it resolved and under warranty! Lisa is one of our shining stars and we are so lucky to have her!

September 20, 2017

"Exceptional experience!"

- Leslianne Lamonte

Premier Mazda in KC Mo is a wonderful dealership. Made my Mazda purchase easy! The entire team is professional beyond words! Highly recommend to all!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Ducre
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lisa Graham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Skylar Schallenberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Auhll
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tim Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 24, 2017 -

Premier Mazda responded

Leslianne - Thank you for trusting us for your vehicle purchase and service experience! We appreciate your business - thanks for the 5 star rating and review. Enjoy your new Mazda and don't forget to stop by anytime you need a FREE Car Wash!

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