Premier Subaru of Fremont

Service Reps, Sid & Jay, are tops! They are caring, friendly, patient, polite, & best of all, go over & above, the paperwork process! Other personnel need to work on better & clear c They are caring, friendly, patient, polite, & best of all, go over & above, the paperwork process! Other personnel need to work on better & clear communication. They also need to follow through on customer updates. I recommend all personnel should be aware of what car warranty coverage entails & options available to a customer if and when a loaner car or towing is needed to make a customer’s experience pleasant, instead of upsetting! I recommend personnel focus on using a calming tone of voice & learn how to phrase information in a caring manner, even when a customer wish or request can’t be accommodated. Overall, Premier Subaru of Fremont, is made positive only when I personally interact with Sid & Jay! Thank you. More

Great and neat services and place; and also wonderful feeling of their customer services, easy and quickly! Always perform my maintenance here! feeling of their customer services, easy and quickly! Always perform my maintenance here! More

Quick and Easy service. Came in for a routine maintenance check and Joshua was great in communicating with me on the status of the car while I waited. Came in for a routine maintenance check and Joshua was great in communicating with me on the status of the car while I waited. More

I am very happy with my purchase at Fremont Subaru dealership. Excellent service on both presale and post service. I would come back again dealership. Excellent service on both presale and post service. I would come back again More

I have yet to be disappointed with the service I receive at this dealership, professional and prompt at this dealership, professional and prompt More

Great experience the person who helped us was very pleasant and easy to approach. Place was easy to locate very accessible parking area pleasant and easy to approach. Place was easy to locate very accessible parking area More

The dealership was nice and clean salesman is very professional and made my purchase so easy professional and made my purchase so easy More

Timely service and everyone is nice. Always get good service, and very helpful each time I get my outback services. Always get good service, and very helpful each time I get my outback services. More

I've taken one car to this Subaru to this dealership before and purchased another. The Service Manager, Jacob, is thoughtful and helpful. Everyone in the service team has been great. before and purchased another. The Service Manager, Jacob, is thoughtful and helpful. Everyone in the service team has been great. More

This dealer is off the charts awesome! Seriously!!! I shopped around on line and on the phone with a total of 8 Subaru dealerships in/around the Bay Area and Premier Subaru of Fremont came Seriously!!! I shopped around on line and on the phone with a total of 8 Subaru dealerships in/around the Bay Area and Premier Subaru of Fremont came through on every level to get us the car we wanted at an outstanding price AND they delivered it to our home in Morgan Hill fully detailed and a full tank of gas. This all occurred during the pandemic and vehicle pricing above the MSRP was off the charts. Not so with Premier!!! Impressive and amazing indeed! We just recently had our first servicing with Premier and how we were treated completely blew us away. Wow!!!! So, so very impressive how they treat their customers. More