
Premier Toyota of Amherst
Amherst, OH
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Natalie Deem IS costumer service I went in with specific goals; which quickly became shared goals. Working with Natalie, I felt like I was partnered with an old friend who had expert I went in with specific goals; which quickly became shared goals. Working with Natalie, I felt like I was partnered with an old friend who had expertise in something I knew nothing about and was there to truly help me sort through the options by LISTENING first, asking questions of others when she couldn't answer what I needed to know (my mind tends to have LOTS of questions when I am parting with money) and TOGETHER we ended up making a choice that fit MY needs and MY budget. The rest of the team members were extremely efficient and took pride in each other and their company. I will return to Natalie again, and have already recommended her to others. "Being kind because you can" is not something I used to think of when I would think of sales people...but with Natalie, I really feel she believes that is at the core of building a loyal costumer base....because in the end, after all the numbers have been moved around the spreadsheet to make it how it needs to be for everyone...we are simply people helping each other out. More
Sales Experience We purchased a 2013 Toyota Avalon in March from Premier Toyota and our salesman was Anthony Rollison. He was still in training at the time, but he did We purchased a 2013 Toyota Avalon in March from Premier Toyota and our salesman was Anthony Rollison. He was still in training at the time, but he did a great job. When we had an issue with the service department, we called Anthony and he resolved the problem. He came to our house to pick the car up and delivered it back to us. He went above and beyond what he needed to do as a salesman. After all, he had already sold us the car, he could have just ignored our issue and left it in the hands of the service department. We feel that Anthony represents what Premer Toyota wants their customers to see when they walk in the door. He always has a wonderful smile on his face and has an infectious laugh. If you are thinking about buying a Toyota, go to Premier in Amherst and ask for Anthony Rollison. You won't be disappointed, this young man is going places!! More
A return to what makes Premier Great. I thought Dave Morales, Jean Paul and Dave Weaver put forth a team effort to satisfy the customer, and were the Premier Toyota of old. I thought Dave Morales, Jean Paul and Dave Weaver put forth a team effort to satisfy the customer, and were the Premier Toyota of old. More
Natalie, Fabulous Sales Woman My husband and I went in to get information on a fuel efficient vehicle and we left with a new Toyota Prius Hybrid!!! Natalie was our caring, sincere, My husband and I went in to get information on a fuel efficient vehicle and we left with a new Toyota Prius Hybrid!!! Natalie was our caring, sincere, knowledgeable, efficient, and down to earth sales woman. Even though Natalie had only been working at Premier Toyota 1 (one) week, she exhibited knowledge of a veteran employee!! Natalie's pleasant smile, personality and willingness to get us the best deal made our experience the BEST experience we have ever received from any dealership within the area! We highly recommend Premier Toyota for your next vehicle purchase and ask for Natalie! You will not be disappointed!! BTW...We totally love our Prius Hybrid! After driving for over 40 years, I have finally found the best vehicle ever, since the Prius has awesome gas mileage, roominess, good visibility, and numerous safety features. Thank you Premier Toyota and Natalie!! You rock! More
Happy Customer I went in looking for a used car, never thinking I could walk out with a brand new Toyota Corolla. Tahl showed us a few cars and then suggested a be I went in looking for a used car, never thinking I could walk out with a brand new Toyota Corolla. Tahl showed us a few cars and then suggested a better solution- leasing! I left the dealership with a weight off my shoulders that my family has a safe second vehicle and the boys can learn to drive in a good car. THANKS Tahl! More
Prevention Specialist Great experience. Trust what I heard. Sales professional was very educated and I.never felt manipulated. This.is.very important to me. The quality of Great experience. Trust what I heard. Sales professional was very educated and I.never felt manipulated. This.is.very important to me. The quality of the car is exceptional. More
Great experience In all my experience with other dealerships, Premier had the friendliest and most welcoming people and atmosphere. My calls were returned immediately In all my experience with other dealerships, Premier had the friendliest and most welcoming people and atmosphere. My calls were returned immediately by a friendly and helpful salesperson. I felt like my business was important to them and that they were truly working to get me a good price on the vehicle I wanted. Premier made my car buying experience much more enjoyable. More
great costumer service. Mr. siquencia was friendly and kind and very knowledgeable about the car. this was my first time buy a car at a dealer..my personal experience at To Mr. siquencia was friendly and kind and very knowledgeable about the car. this was my first time buy a car at a dealer..my personal experience at Toyota and with mr siquencia was great I love the great costumer service..i have recommended 2 of my good friends at work that are looking for a car. More
amazing service I had an awesome experience at Premier. When I came in I definitely didn't think I would be leaving in a 2014 Toyota Corolla. Kat, Kelsey, and Laurel I had an awesome experience at Premier. When I came in I definitely didn't think I would be leaving in a 2014 Toyota Corolla. Kat, Kelsey, and Laurel were great! More
Tahl Benit helped me find the perfect car for my family! The sales team at premier Toyota is amazing. Tahl Benit helped me and advised me on the pros and cons of each car that fit my budget and needs. He nev The sales team at premier Toyota is amazing. Tahl Benit helped me and advised me on the pros and cons of each car that fit my budget and needs. He never pushed me in any particular direction like some salesman I have dealt with in the past. He was really knowledgeable and just gave me advise like a friend. Marc was also spectacular and Laurel was very good and efficient. She made the financing and contracting process a breeze. The sales team at premier are truly pros and I would highly recommend getting a car from them. I love my new to me prius!! More