Premier Toyota of Amherst
Amherst, OH
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All of the employees at Premier Toyota were up front, honest, and especially friendly. I went in there seeking a specific car advertised on the internet, which was no longer available, but they offered honest, and especially friendly. I went in there seeking a specific car advertised on the internet, which was no longer available, but they offered me a great deal, flat out, on another car, with no hassles or haggling. I ended up purchasing the car that they offered, and with no price hassling, I got a steal! I've taken my car back to them for routine maintenance, (oil changes, car washes, etc.) and the great customer service continues. I love my car (2007 Toyota Camry Hybrid) and I would recommend this car and dealership to anyone looking for a Toyota, or any other used car. Great people and great product! Great Job Premier Toyota! More
We purchased a new 2009 Camry Hybrid on Labor Day 2008 from Premier Toyota in Amherst, Ohio. I had been negotiating with Nannette Peters about a purchase and 2 possible trade in's over a couple days prior from Premier Toyota in Amherst, Ohio. I had been negotiating with Nannette Peters about a purchase and 2 possible trade in's over a couple days prior by email. Then I went to the dealership and Nannette let me try out 2 other Camrys and show my wife. We then had a hard time chosing between the v-6 model and the hybrid but she and the manager were very helpfull in giving us the time we needed to finaly decide and then reach a deal. Their patience and trust in me, paid off. I highly recommend this dealership and especially Mrs Peters. James E Mostek, Sr More
This is probably the most modern dealership I`ve ever been in. The sales staff and service people are very friendly and I really enjoy going there. the dealership is very clean and well-lit. I enjoy the been in. The sales staff and service people are very friendly and I really enjoy going there. the dealership is very clean and well-lit. I enjoy the waiting area. It seems like your sitting at home waiting, especially with the fireplace going. It`s too bad not all dealerships are like this, but then I probably wouldn`t appricate it as much as I do then. Keep up the good work. Thank-you Michael Finlay (2007Scion Tc owner) More
In the spring of 2007, my partner and I went to Premier Toyota in Amherst with the thought of looking at, and perhaps buying, a Prius. We had the great good fortune of being "assigned" Nanette Peters as o Toyota in Amherst with the thought of looking at, and perhaps buying, a Prius. We had the great good fortune of being "assigned" Nanette Peters as our sales representative. She was, in a word, splendid. In a few more words, she was also extremely helpful, well-informed, courteous, and eager to help us find exactly the right car. And that is just what happened. We bought a Prius from her that day, and we love it so much that we are on the waiting list for a 2010 model, which we would not consider buying from anyone else but Nanette. Our experience with her was so positive that we have unhesitatingly recommended her to a number of our friends, several of whom have indeed bought cars from Premier. We hope everyone in this dealership understands what an asset they have in Nanette. In addition, we have been taking our Prius to Premier for service ever since we bought it, and we have found the service there to be exceptional as well. You've got a good thing going! We are now looking forward eagerly to driving our new 2010 Prius out of your lot sometime soon. More
The sales guy was nice the only problem I had was with the Service Center. Nobody called me to tell me my car was ready when I had it in to put in a sun roof..... I had to call to see if it was done and t the Service Center. Nobody called me to tell me my car was ready when I had it in to put in a sun roof..... I had to call to see if it was done and then they didn't wash it. When we asked they weren't very friendly about it. The sales guy was friendly, patient, and helpful. More
After so many dealers visited in my area, this one is by far the best! Great people, with friendly personalities. They all understood what I was there for, and made sure I got exactly what I wanted for the far the best! Great people, with friendly personalities. They all understood what I was there for, and made sure I got exactly what I wanted for the price. I recommend this dealership to everyone who wants a great car. Thank you Premiere Toyaota! More
My experience with Premier Toyota has been enjoyable thus far, this is an extraordinary statement in my case. Every other dealership in the area seems not to be honest in some respect, or downright rude and far, this is an extraordinary statement in my case. Every other dealership in the area seems not to be honest in some respect, or downright rude and degrading. Everyone at Premier seems to understand how client/customer relations and perspective ought to be. My Sales manager absolutely understood and took serious the personal investment pain and committment that I endured. I did not purchase the most expensive unit on the lot by far, despite that I receieved personal attention. Every service visit thus far has been a positive experience, and as time goes by all of the folks at Premier have continued to build the positive experience. There is nothing other to think but that Premier Totota has represented what I beleive to be the best and what I have come to know the Toyota brand for, a solid value for the dollar. The best investment You can make in what is one of modern life's most expensive appliances, the automobile. So far at Premier, the service department handles my vehicle professionally, Jill at the Cashiers desk is always friendly, and the process is smooth. So far, my Toyota has been all I expected and more. When this vehicle is ready to replace for me, I will be returning to Premier for the purchase of my next Toyota. More
Sales Person Rob Kubic and Premier Toyota were a pleasure to deal with. Rob was very straight forward and true to his word on everything we spoke about over the phone. Rob arranged a great deal for me on a to deal with. Rob was very straight forward and true to his word on everything we spoke about over the phone. Rob arranged a great deal for me on a new Sequoia that was loaded with options. I actually drove in from out of state to work with him on my new vehicle and trade in. In addition, the facility is extremely modern and comfortable. Thanks again for a great experience. More
I feel that Premier does its best to milk every cent out of me. If I go in for a "Free" oil change or Auto Butler service, then I also have to pay for a car cleaning or some whatever-thousand mile service of me. If I go in for a "Free" oil change or Auto Butler service, then I also have to pay for a car cleaning or some whatever-thousand mile service they suggest. I also spoke a woman in finance about getting out of Auto Butler, but she didn't return my call. I feel I paid too much for the car and am now locked into a rate. More
Nanette Peters was very helpful during my recent 2009 purchase. I have been a dedicated customer and part of the Toyota Family for the last 32 yrs. I had just went through a devasitating divorce, which purchase. I have been a dedicated customer and part of the Toyota Family for the last 32 yrs. I had just went through a devasitating divorce, which ultimate lead to a bankruptcy and in the end I found that I had to surrender my Camry in order to regain my credit status. Nanette was very support, very help in this process, and most of all was never once judged me. This was a hard process for myself, since I was going through this alone, or so I thought until Nanette and the financial team stepped up and reassured me with their presence, supportive attitude which helped me through the complete process. Nanette Peters was awesome and a true asset to the Toyota Family. Premier Toyota in Amherst are 1st rate and; therefore, this is why I am a true and loyal "Toyota Family Member." I would highly recommend Nanette Peters to any woman and/or male who may find themself in a situation like mine. It was refreshing to have a female salesperson assisting me...Nanette you are AWESOME and a true asset to any employer!!!! More







