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Premier Toyota of Amherst

Amherst, OH

4.7
1,378 Reviews

47190 Cooper Foster Park Road

Amherst, OH

44001

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Showing 282 service reviews

May 26, 2025

There friendly, and courteous. There efficient and get the job done .Thank you for a good job 👍 🇺🇸 More

by tnigro2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 27, 2025 -

Premier Toyota of Amherst responded

We're thrilled to hear you had a positive experience with our team. Your kind words motivate us to keep delivering excellent service. We appreciate your support! Regards, Bianca White General Manager bwhite@premiertoyota.com

November 30, 2023

Not yet finished. .....waiting for parts. Thank you Will return next week for the rest of the service. More

by MarlSm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Nov 30, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We truly appreciate it and you. We look forward to seeing you again!

November 29, 2023

Excellent service, I'm very happy with everything you do. Thank you very much for all good work. And Ted is always on top of things. More

by Maria Petrescu Boboc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Nov 29, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We are truly pleased to hear about your experience with us. We appreciate you taking a moment to share your kind words. We look forward to seeing you again!

September 14, 2023

I have only dealt with the service department really and they have been great. Fast and always keep me updated about whats going on. Very nice, but not overly fake nice. I feel comfortable while I am the More

by mascottV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Samantha and Mathieu were very helpful and polite
Sep 14, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We are truly pleased. We appreciate your kind words, feedback, and you. We look forward to seeing you again!

June 23, 2023

Very accommodating and efficient. I was also very pleased with how Ted explained the work that was done and what to expect in the future. More

by frannfirago248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Makela, Premier Customer Service
Jun 23, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We thank you for your kind words and feedback. We truly appreciate it and you!

May 31, 2023

The staff was diligent, courteous, and so kind. I will always trust to bring my vehicle to Premier Toyota for service. Thank you to the advisor Ted and the technicians who serviced my vehicle! More

by ttwil012
Recommend Dealer
Yes
Employees Worked With
Ted Buena, Jonathan Randolph, Anthony Bukovac
May 31, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We appreciate you taking the time to share. We are so pleased to hear. We look forward to seeing you again!

January 17, 2023

Detailer repaired large scratch at no cost as a customer service. A scratch from a parking lot appeared on the drivers side door. We had picked up the new vehicle five months earlier, but the sal More

by richarross
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tariq Muqeet
Jan 18, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We thank you for taking the time to share your experience with us. We are truly pleased to hear. We appreciate your kind words, feedback, and you!!

January 15, 2023

Took in my 1999 Toyota Tacoma on a Friday aftetnoon. Service guys came in got it diagnosed and back to me next day; which was a Saturday no less. Fast service with helpful staff. More

by Ian Daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Premier Customer Service
Jan 16, 2023 -

Premier Toyota of Amherst responded

Ian, thank you for the 5-star review! We truly appreciate you taking the time to share your experience. We appreciate it and you!

December 15, 2022

This dealership provides outstanding customer service. Their service department is a breath of fresh air for Toyota dealerships in my area. It is because of their service department that I continue to ret More

by DARKO.GEROVAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane White
Dec 15, 2022 -

Premier Toyota of Amherst responded

Thank you so much for the review! We truly appreciate you taking the time to share and the feedback. We are so genuinely pleased to hear about your visit with the Service Department. We appreciate you and look forward to seeing you again!!

December 02, 2022

Just great service. Did not have to wait long. Waiting area nice and clean. Would recommend to anyone. More

by Maxcat93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Premier Customer Service
Dec 05, 2022 -

Premier Toyota of Amherst responded

Thank you for your review! We are so pleased to hear about your experience at Premier. We truly appreciate your feedback and look forward to seeing you again!

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