Premier Toyota of Amherst
Amherst, OH
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I have only dealt with the service department really and they have been great. Fast and always keep me updated about whats going on. Very nice, but not overly fake nice. I feel comfortable while I am the they have been great. Fast and always keep me updated about whats going on. Very nice, but not overly fake nice. I feel comfortable while I am there and waiting. More
Very accommodating and efficient. I was also very pleased with how Ted explained the work that was done and what to expect in the future. I was also very pleased with how Ted explained the work that was done and what to expect in the future. More
The staff was diligent, courteous, and so kind. I will always trust to bring my vehicle to Premier Toyota for service. Thank you to the advisor Ted and the technicians who serviced my vehicle! I will always trust to bring my vehicle to Premier Toyota for service. Thank you to the advisor Ted and the technicians who serviced my vehicle! More
Detailer repaired large scratch at no cost as a customer service. A scratch from a parking lot appeared on the drivers side door. We had picked up the new vehicle five months earlier, but the sal customer service. A scratch from a parking lot appeared on the drivers side door. We had picked up the new vehicle five months earlier, but the salesman, Tariq, worked with the detailer to get the scratch buffed out so it was invisible while I waited about 15 minutes at the dealership. I offered to pay for this service, however it was done at no cost and it is impossible to tell there was ever a scratch, I have not bought many new cars, but this dealership worked with us and we were not charged over MSRP in mid-2022, as the Honda dealers and local Subaru & Hyundai dealers were charging $2,000-$3,000 over MSRP because of lack of availability. Each time I return to Premier Toyota I am surprised by something better than I expected. More
Took in my 1999 Toyota Tacoma on a Friday aftetnoon. Service guys came in got it diagnosed and back to me next day; which was a Saturday no less. Fast service with helpful staff. Service guys came in got it diagnosed and back to me next day; which was a Saturday no less. Fast service with helpful staff. More
This dealership provides outstanding customer service. Their service department is a breath of fresh air for Toyota dealerships in my area. It is because of their service department that I continue to ret Their service department is a breath of fresh air for Toyota dealerships in my area. It is because of their service department that I continue to return to have all of our Toyota's serviced there. Great jobs guys. Please keep it up! More







