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Premier Toyota of Amherst - Service Center

Amherst, OH

4.9
254 Lifetime Reviews Review Dealership

254 Reviews of Premier Toyota of Amherst - Service Center

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March 06, 2021

"I had a fantastic experience with Premier Toyota. Brett..."

- djarven

I had a fantastic experience with Premier Toyota. Brett and the service team were friendly and helpful. In fact, Brett went out of his way to make this a great experience.

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Recommend Dealer
Yes
Employees Worked With
February 25, 2021

"great to work with !x xx xxxx xxxx xxxx xxxx xxxxx xxx..."

- Jim

great to work with !x xx xxxx xxxx xxxx xxxx xxxxx xxx xxxxx xxxx xxxx xxxx xx xxxx xxxx xxx xxxxxx xxxxx xxxxx xxxx xxxxx xxxxxxx

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Recommend Dealer
Yes
Employees Worked With
Octavius Leftwich
December 29, 2020

"Service did a great job meeting my needs and completing..."

- djarven

Service did a great job meeting my needs and completing the work in a very timely and professional manner. I would highly recommend them to family and friends.

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Recommend Dealer
Yes
Employees Worked With
Chelsea
Jan 05, 2021 -

Premier Toyota of Amherst responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

December 11, 2020

"I called Premier Toyota to schedule my annual service..."

- bhendrickson13

I called Premier Toyota to schedule my annual service check up on my 2020 Highlander. Chelsea was very friendly and helpful when I called. She greeted on arrival and took care of everything. So far all my dealings with Premier Toyota have been excellent.

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Recommend Dealer
Yes
Employees Worked With
Chelsea Gillen
Dec 27, 2020 -

Premier Toyota of Amherst responded

Hi Bhendrickson13, thank you so much for your positive comments about Premier Toyota of Amherst!

November 06, 2020

"Great customer service! Was greeted promptly and was able..."

- seabee440

Great customer service! Was greeted promptly and was able to describe the issue with out repeating myself. Service advisor was able to get previous vehicle issues and made sure they were still corrected and giving no trouble. She also kept me updated with repair information and remaining time.

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Recommend Dealer
Yes
Employees Worked With
Chelsea Gillen
Nov 10, 2020 -

Premier Toyota of Amherst responded

Seabee440, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Toyota of Amherst!

October 18, 2020

"Always a great experience. Came in for scheduled..."

- kylelinda.michalak

Always a great experience. Came in for scheduled maintenance. Staff was friendly, on time, professional, and quick. Did a great job and a nice car wash.

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Recommend Dealer
Yes
Employees Worked With
Ted Buena, John Corey
Oct 29, 2020 -

Premier Toyota of Amherst responded

Hi Kylelinda.michalak, thank you so much for your positive comments about Premier Toyota of Amherst!

August 31, 2020

"Service department was awesome. Due to the covid the..."

- g29hummel

Service department was awesome. Due to the covid the service manger was able to work on my car for free. He went above and beyond my expectations. Gary Hummel

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Recommend Dealer
Yes
Employees Worked With
Sep 07, 2020 -

Premier Toyota of Amherst responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

August 13, 2020

"Great service, dependable people and honest employees...."

- Thomas

Great service, dependable people and honest employees. The perfect dealership that doesn’t try to sell you everything but only what you need. Great job.

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Recommend Dealer
Yes
Employees Worked With
Octavius Leftwich
Aug 17, 2020 -

Premier Toyota of Amherst responded

Thomas, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Premier Toyota of Amherst

August 08, 2020

"We always bring my wife's Toyota here for servicing. I..."

- Shaodraconius

We always bring my wife's Toyota here for servicing. I recently purchased a Toyota Camry and brought it here for servicing. Always friendly. Keeps the customer informed of how long until the service is completed. Goes over any issues they have found during the inspection. Highly recommend.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Hopkin (5 Star)
Aug 11, 2020 -

Premier Toyota of Amherst responded

Shaodraconius, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2020

"Good Experience"

- marilyn

I had a good experience. Greetings were wonderful and no wait time to take my car into be serviced. My car was done before the expected time. The service man didn't put my computer back to its original position for driving. It was still on the tire settings. I don't work well with computers. So I left and tried to get my speedometer to work and ended up coming back. Octavius came to my rescue! He recognized me right away and asked if everything was ok. I explained what was happening and he set everything back to the way I wanted. I thanked him and was on my way. He is a asset to your Toyota Dealership. He deserves a raise and a pat on the back! Thank you!

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Recommend Dealer
Yes
Employees Worked With
Octavius Leftwich
Aug 11, 2020 -

Premier Toyota of Amherst responded

Hi Marilyn, thank you so much for your positive comments about Premier Toyota of Amherst! We can't wait to see you again, have a great day.

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