I had a good experience. Greetings were wonderful and no wait time to take my car into be serviced. My car was done before the expected time. The service man didn't put my computer back to its original position for driving. It was still on the tire settings. I don't work well with computers. So I left and tried to get my speedometer to work and ended up coming back. Octavius came to my rescue! He recognized me right away and asked if everything was ok. I explained what was happening and he set everything back to the way I wanted. I thanked him and was on my way. He is a asset to your Toyota Dealership. He deserves a raise and a pat on the back! Thank you!