Premium Motors Inc

BIG MISTAKE AGAIN!!! I don't normally purchase used vehicles because of two bad experiences. However; during October 2015 I decided to give a used car dealer another try. I don't normally purchase used vehicles because of two bad experiences. However; during October 2015 I decided to give a used car dealer another try. BIG MISTAKE AGAIN!!! I found a vehicle located at Premium Motors Inc (Located in Stafford, VA off Jefferson Davis Hwy (Rt-1)) I visited and test drove the vehicle. The original asking price was $10,000.00 but the Kelly Blue Book was $8,300.00 which I informed the dealer at Premium Motors Inc. The Premium Motors Inc dealer and I agreed on a total price for the vehicle ($7,800.00) after he told me he had put $7,500 into the vehicle. I was clearly asking questions because of my prior experiences with these "side of the road thieves" lying to customers. The Premium Motors Inc. dealer showed me a Car-Fax which was clean and had one previous owner. He even stated, "if you have any problems, just bring it in and I'll have my guys take care of it". I handed the dealer $7,800.00, and he happily accepted it. The thirty day tags provided by Premium Motors Inc were expiring, so I called the dealer to inquire about the plates; he stated, "oh I just got them today (day 29). I went to Premium Motors Inc and the dealer gave me some documents, telling me to take them to the DMV and they'll give me the plates. The DMV told me the taxes had to be paid ($332.96), and the vehicle required an emissions test ($28.00). Because of the previous lies, I contacted the dealer at Premium Motors Inc and passed my concern to the lady at the front desk. I also told her I wanted to know if there was something else this guy at Premium Motors Inc was not telling me about this vehicle. She informed me that the dealer who sold me the vehicle was not in, but she would pass the information to him, and have him contact me. I was on my cell phone across the street from Premium Motors Inc; he was in-fact at his desk next to the lady whom I was speaking with. Of course I never received a return call from Premium Motors Inc. Chain of problems with this vehicle begins; I immediately made an appointment with GMC’s service department and ask if they could run a diagnostic on the vehicle, and tell me everything that's wrong: here is what this pathetic guy at Premium Motors Inc sold me: (1) Before I purchased the vehicle, I asked about the vehicle pulling to the right when braking and riding rough, he told me the tire was low, and they added air and he told me the vehicle drives fine now: GMC Service department found: Front struts, and rear shock severely worn and needed to be replaced, and alignment was terribly off (I paid $1,058.65) to have this work completed. (2) When I test drove the vehicle before sale during October 2015, I noticed a (Next Service due (Mar 2016)) jiffy lube service sticker on the top left windshield. Between the time I test drove and took delivery (45 minutes), someone had scraped the sticker off the windshield. That concerned me, and for good reason: GMC replace the oil, adding it had not been replace for a long time as it was thick and very dirty, the oil filter was stuck on the motor because it had not been change in so long. (3) During Feb 2016, the vehicle continued to drive sluggish until it loss power on I-95 in rush-hour traffic; $135.00 for a tow to GMC, and the mechanics at the service department reveals: Throttle Body Assembly (bad), Steering Angle Sensor (bad), Headlamp relay (bad), AC belt (hanging from vehicle), AC Belt tensioner pulley (locked) Serpentine Belt (needed replacement), ECM (bad), and Clutch fan (bad). GMC's even screwed me by charging me $2,157.02 to fix the problems, including items that were recalled by GMC. A month later, the vehicle lost power again, costing me another $2,100.00 to get the vehicle driving correctly. There you go; over $6,000.00 to fix a vehicle worth $8,300.00. Moral of my factual story (I have all documents and sales receipts to prove); many folks now days has absolutely no morals with it comes to making a dollar. They will lie, cheat, steal, or whatever they have to do to get into your pockets. This guy at Premium Motors Inc was no different. He did not know my financial status (not that it made what Premium Motors Inc did right). To date, I've purchased a total of five used vehicles; (1) from New and Used car dealership: no problems, (1) from private party: no problems, (3) from Used Car dealership ("side of the road dealer"): major problems with all three. Please save yourself time and lots of money by purchasing your used vehicles from a reputable New/Used dealer, private party, or a reputable honest used car dealer (there has to be some good ones in the U.S.). Three strikes are enough for me; I will never purchase another used vehicle from a side of the road dealer. Folks; we have to aggressively expose the behavior of these dealers to protect our friends, family, and neighbors to our left and right. We do not need the government to shut down companies like Premium Motors Inc, we have the power to do that ourselves. Please spread the word!!! More

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