Prescott Honda

It was a pleasant experience to buy the Onsight Our salesman, Charlie gave the correct information to make a decision regarding the buying of the Insight Hybrid. He took a lot of time to show us al Our salesman, Charlie gave the correct information to make a decision regarding the buying of the Insight Hybrid. He took a lot of time to show us all the features of the car. More

Good customer service The service person, Andrew, was great and kept me informed of all that needed to be done, the cost, and how long it would take. He showed me where t The service person, Andrew, was great and kept me informed of all that needed to be done, the cost, and how long it would take. He showed me where the waiting area was, etc. Only complaint.....the costs seemed high, but that's usually the case at dealerships. I'm spoiled. I bought my CRV at a dealer in Tucson that provides oil changes for life. :-) More

Good Experience It took 4 and half hours from arriving to departing with a new 2018 CRV-EXL but very satisfied.with the experience - would highly recommend Prescott It took 4 and half hours from arriving to departing with a new 2018 CRV-EXL but very satisfied.with the experience - would highly recommend Prescott Honda More

A new car without hassles We bought a new Honda Civic...it took a while but the staff listened to our needs carefully and did not push things on us. They were willing to help u We bought a new Honda Civic...it took a while but the staff listened to our needs carefully and did not push things on us. They were willing to help us explore our options. I love the car and would highly recommend others to begin their search for a car at this dealership. More

Time well spent Everyone was very friendly——even those customers in the waiting area. Received explanations for all work done and useful advice for future car handlin Everyone was very friendly——even those customers in the waiting area. Received explanations for all work done and useful advice for future car handling. Had no idea that tire pressure needed to be increased here at Prescott’s elevation. My visit was very comfortable. Thank you! More

Excellent Everything done as promised and in a timely manner. I have always liked this service department. John was friendly, informative and took time to Everything done as promised and in a timely manner. I have always liked this service department. John was friendly, informative and took time to explain everything. Comfortable and well equipped waiting area. Appreciated the car wash More

Went in for recall of air bag I went in for the recall on airbags after speaking with Anthony on the phone. My wife took the car in for replacement of airbag. This is her review I went in for the recall on airbags after speaking with Anthony on the phone. My wife took the car in for replacement of airbag. This is her review————. I asked for Anthony and waited a couple minutes for him to Finish a phone call and then was pleasantly surprised at his professionalism and friendly manner As we went out to my car and he explained what they would do and how long the wait would be. The wait was not as long as expected. As far as the customer service Anthony made it a very pleasant experience! Would definitely ask for him again. More

Always excellent service department I had the passenger side airbag replaced. Fast service they are right there. They said it'd be done at 11:45. He was there at 11:40 telling me it was I had the passenger side airbag replaced. Fast service they are right there. They said it'd be done at 11:45. He was there at 11:40 telling me it was done. I find your service department one of the best I've ever been to. Keep up the good work!! Brad More

Great people & service I"m relatively new the area and needed service on my Acura MDX, since it's a Honda product I thought that I would give Prescott Honda a try. I was gr I"m relatively new the area and needed service on my Acura MDX, since it's a Honda product I thought that I would give Prescott Honda a try. I was greeted my Chrys Harris in service, what a pleasant and knowledgeable service advisor. Chrys is great people person and communicates in detail the work to done. Everyone I had contact with at Prescott Honda was very courteous and friendly. Overall a great service experience with the work done right. More

Professional The time frame given to me to wait for the numerous services I needed performed was spot on. Even though I had to wait 2 1/2 hours the services were c The time frame given to me to wait for the numerous services I needed performed was spot on. Even though I had to wait 2 1/2 hours the services were completed in the time specified - I did not mind waiting that long, as long as I'm informed I'm satisfied. The time the technician took to tell me everything that was done and how my vehicle is running was very important and informative,,,it was done patiently and enthusiastically and that impressed me. More