Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Prescott Honda
Prescott, AZ
1,923 Reviews
Prescott Honda in Arizona – close to Prescott Valley, Cottonwood, Chino Valley, and the entire Quad Cities area – proudly offers impressive new and used vehicles, affordable service, and helpful financing. From the first moment you step through our doors, you’ll be treated to exceptional customer service in a friendly and low-pressure setting. New customers and long-time shoppers alike will enjoy the diverse range of new and used models available to them. Better yet, our sales team provides the expert assistance you need to determine exactly which vehicle you like best and want to drive home. After you take a test drive and make your final decision, our finance advisers are standing by. They possess incredible knowledge about new auto loans and used car financing, meaning they’ll comb through every option you have to secure wallet-friendly monthly payments and a low interest rate. No matter what your credit situation looks like, be sure to fill out our online finance application and take advantage of our amazing specials and programs for a great deal. Almost nothing will feel better than driving home in your new or used car. Once you’ve enjoyed your new Honda for a few months, it’ll be time to bring it in for a routine oil change. Our factory-trained automotive technicians can treat your vehicle with incredible care and efficiency, whether you stop in for a regular visit like an oil change or can’t quite figure out what the noise under the hood might be. We even offer outstanding service specials on top of our already excellent prices! Prescott Honda in Arizona is where the Valley shops Honda. We can’t wait to help you find a new or used vehicle that you love. Our showroom is conveniently open seven days a week and is located at 3291 Willow Creek Rd, Prescott, AZ 86301. We look forward to meeting you and sending you home in the new or used Honda you’ve always wanted!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,923 reviews
June 21, 2015
Great service, always more than I expect. Prescott Honda always goes above and beyond. In addition to completing the arranged service, they replace little things like light bulbs without bein Prescott Honda always goes above and beyond. In addition to completing the arranged service, they replace little things like light bulbs without being asked, always wash the car and point out any concerns they may have. In this case, they found a nail in our tire and although they could not repair it, they sent us straight to Discount Tire where it was promptly taken care of. Prescott Honda's attention to detail and care may have prevented a real problem down the road. Thank you! More
by FD4732
Employees Worked With
Not sure
Helpful June 20, 2015
Air conditioner began blowing warm air, would no longer cool Service Adviser took us in right on time. A diagnostic analysis was done quickly and the parts and work required to fix the problem were explained to Service Adviser took us in right on time. A diagnostic analysis was done quickly and the parts and work required to fix the problem were explained to us in detail, Loaned us a brand new Civic for over night. Called the next day when our car was ready. We picked our car up and the air conditioner is working just fine now. We felt cared about and taken care of in a friendly professional manner. More
by Plein Air Painter
Employees Worked With
Chrys Harris
June 18, 2015
Excellent Service Manager Kelly Hill, Service Manager over saw our service on replacement of Door Actuators in our CRV the work was done with some oversight by Noble Jones too Kelly Hill, Service Manager over saw our service on replacement of Door Actuators in our CRV the work was done with some oversight by Noble Jones too the car was ready as promised . I must also compliment Mike the customer van driver for his driving and punctual timing on returning me home and picking up back to the shop. I have been a customer of Prescott Honda since 2006.I believe under the leadership of Toby Carlson who trained Kelly and Noble on customer's standards and relationships has brought the Prescott Honda Service Department to its creditable standards of service today for me and my wife. Thank You, Jerry Kohler 7&Robbie Nicol... More
by JerBer
Employees Worked With
keiiy Hill, Noble jones,and Mike(Custermer Van Driver)
June 16, 2015
Paint update and oil change service All items to be serviced were done in amazingly short time Key scratches near door handles were removed. Car exterior assumed it original appearance All items to be serviced were done in amazingly short time Key scratches near door handles were removed. Car exterior assumed it original appearance. Car was ready ahead of schedule. More
by 4carole2
Employees Worked With
service manager
June 15, 2015
Excellent Service My family has always had excellent outcomes with Prescott Honda staff. We have had a couple of instances in which we needed emergency work done and t My family has always had excellent outcomes with Prescott Honda staff. We have had a couple of instances in which we needed emergency work done and the work was completed very quickly. The staff listens to the customer, answers questions completely and honestly. Appreciate the staffs' professionalism. More
by Traveler
Employees Worked With
Kelly
June 15, 2015
went extra mile I brought my fit in for seat belt repair. It was discovered the wrong part had been ordered. When I explained I could not return the next day for repa I brought my fit in for seat belt repair. It was discovered the wrong part had been ordered. When I explained I could not return the next day for repair, and was leaving on road trip the correct part was taken from a new fit and all was well. More
by road runner Honda
Employees Worked With
don't remember
June 14, 2015
Very pleased A/C problem and stuck glove compartment problem solved. I specially appreciated the free pre-trip checkup. All was done in a reasonable time and ex A/C problem and stuck glove compartment problem solved. I specially appreciated the free pre-trip checkup. All was done in a reasonable time and expense. More
by Bealie
Employees Worked With
I don't remember her name, but she was great.
June 13, 2015
Best experience I've had buying a car yet! From the time I arrived until I left with my new car I was treated with respect, regaled with humor, and truly felt I could trust Patrick in his since From the time I arrived until I left with my new car I was treated with respect, regaled with humor, and truly felt I could trust Patrick in his sincerity and honesty. I also thoroughly enjoyed Karen as she made her way through the paperwork! I highly recommend this dealership due to the experience I had with them. More
by Rae
Employees Worked With
Patrick Thomas, Karen Cappadona
June 11, 2015
Hometown service I needed to have our Fit get its Auto Butler done and I left it one afternoon to be done at the dealerships convenience. To my surprise, Kelly was abl I needed to have our Fit get its Auto Butler done and I left it one afternoon to be done at the dealerships convenience. To my surprise, Kelly was able to squeeze it in that afternoon. Mike was "Johnny on the Spot" and picked me up soon. I was completely pleased with the service I had. More
by Happyhonda
Employees Worked With
Kelly and Mike
June 11, 2015
They did exactly what they said they would do! Nice experience. Friendly and professional. My work was done on time and the service was excellent! Joe was very efficient as he processed my paper Nice experience. Friendly and professional. My work was done on time and the service was excellent! Joe was very efficient as he processed my paperwork, as it was my first time in the dealership for service. He made the experience easy for us! More
by stooley
Employees Worked With
Joe
