Prescott Honda

No problematic Wish everything else went that easy. Very organized and professional. Handled everything we needed done and answered all my questions about the airb Wish everything else went that easy. Very organized and professional. Handled everything we needed done and answered all my questions about the airbag recall. That's it. More

oil change, filters car good communication by Chrys Harris. car ready earlier than expected. everything explained. Waiting room clean and neat, water, hot tea, snack were all good communication by Chrys Harris. car ready earlier than expected. everything explained. Waiting room clean and neat, water, hot tea, snack were all good, and I appreciate this. the bathroom was clean. More

Air bag recall The service department was extremely helpful in resolving this recall matter. I would recommend Prescott Honda to any Honda owner. I have used servi The service department was extremely helpful in resolving this recall matter. I would recommend Prescott Honda to any Honda owner. I have used service and past and they continue to be very helpful and informative. More

Start to finish, they kept me at the pole position Let me start by saying that I hate car dealerships. I've walked away from many deals at the last minute when the sales manager pulled something out of Let me start by saying that I hate car dealerships. I've walked away from many deals at the last minute when the sales manager pulled something out of their hat to mess up what was agreed upon. With many decades of experience buying many cars - used and new - I've seen the dealership experience progress down a dark and non-consumer-friendly, shark-infested path. Lately I end up doing private party transactions, taking on mechanical risk instead of walking through the doors of a dealership. This all changed for me on May 3rd when I contacted Prescott Honda for a newly traded-in used truck I wanted to see. From the initial call to the final transaction, I was amazed at the professionalism and consumer-oriented approach. Steve greeted me and let me lead the transaction. I never even met the sales manager! They give their capable sales staff the tools to complete the transaction. At Prescott Honda, everyone I met, from sales (Steve), to finance (Karen) to service writer (Noble) were real people with customer service at the forefront of their approach. They all listened to my needs and answered my questions. Simply amazing. The reason that this dealership is so great can only be due to the ownership and management. Thank you so much for a great transaction! I encourage other dealerships to take note of how Prescott Honda runs a business. I think the auto industry would improve greatly if other dealerships were like this one. In the meantime, I plan to send anyone I know in the market for a vehicle to Prescott Honda first before anywhere else. My score: 5 out of 5 stars! More

oil change Noble Jones provided me friendly and efficient service.I appreciated how he took the time to show the service and charge for each.--and gave me a head Noble Jones provided me friendly and efficient service.I appreciated how he took the time to show the service and charge for each.--and gave me a heads up about my future service needs. More

Good review It was a good experience I liked how they showed you all the figures right in front of you didn't try to hide anything , The salesman was great I lov It was a good experience I liked how they showed you all the figures right in front of you didn't try to hide anything , The salesman was great I love how he did not pressure me . Also the finance manager is very excellent great how she showed all the figures right in front of you also Mike pitts sales manager was also available for a questions we had it was always straightforward with us through the whole process More

Recall Appointment I found the appointment I thought was set for my Van actually was not set as per phone call. However, my van was taken in, worked on, washed, and ret I found the appointment I thought was set for my Van actually was not set as per phone call. However, my van was taken in, worked on, washed, and returned in the three hours allotted for this particular type of repair. I appreciate and applaud the service I received. More

Friendly, courteous & helpful sales & finance No pressure to buy (lease). Helpful and informative on the decision I made which I was not completely certain about when I arrived. All staff friendly No pressure to buy (lease). Helpful and informative on the decision I made which I was not completely certain about when I arrived. All staff friendly & helpful. Salesman was knowledgeable and accommodating. Very pleased with trade in value, and payment plan I chose - with the help and assistance of sales and finance. More

Excellent sevice Very friendly dealership eazy to deal with Buying a car without any pressure made us feel like buying a car from a friend Got a good deal on our t Very friendly dealership eazy to deal with Buying a car without any pressure made us feel like buying a car from a friend Got a good deal on our trade in and drove very happy back home to Yuma Az Thank you Prescott Honda More

great service Needed a new starter after a 169,000 miles. They had the starter in stock and the the service done in the time frame promised, nice people Needed a new starter after a 169,000 miles. They had the starter in stock and the the service done in the time frame promised, nice people More