Prescott Honda

Service Advisor Noble Jones did an outstanding job. There was a very long delay from the time I received the air bag recall letter and contacted the dealership to the appointment to schedule the wor There was a very long delay from the time I received the air bag recall letter and contacted the dealership to the appointment to schedule the work. Somehow tracking and follow-up process was ineffective. More

Service Noble provided a thorough explanation what the service covered when I brought in the Civic. He also asked if I had any problems which I did with the Noble provided a thorough explanation what the service covered when I brought in the Civic. He also asked if I had any problems which I did with the A/C. He said that he would call me about it and if there were other issues. Later, he contacted me to explain that the A/C wasn't producing enough cool air and covered what had to be done and also when the car would be ready. Everything was completed when I stopped by and Noble reviewed the results of the service. A very efficient and pleasant experience! More

Good and simple It was good and simple. Easy Process, but we did not finance. We shopped the deals, they offered to give us the best Price, and they did. I know It was good and simple. Easy Process, but we did not finance. We shopped the deals, they offered to give us the best Price, and they did. I know this because even after we agreed, I shopped the price before committing. We stuck to our word and bought from them as long as they offered the best price. More

Very Good Service I always go back to Prescott Honda for the people there are so friendly and the service is awesome..Staff are professional and courteous.. Thank You I always go back to Prescott Honda for the people there are so friendly and the service is awesome..Staff are professional and courteous.. Thank You Kelly and Chris! More

Auto Butler Always helpful, professional and friendly staff. Time estimates for work being done are always accurate. There is always a reminder and a follow up Always helpful, professional and friendly staff. Time estimates for work being done are always accurate. There is always a reminder and a follow up call. More

Great Service This dealership has been outstanding with it's professional and courteous staff. They addressed every concern we had with utmost assistance. Thank This dealership has been outstanding with it's professional and courteous staff. They addressed every concern we had with utmost assistance. Thank you. Tony and Gayle. More

Excellent Experience Every moment of my time with Prescott Honda was very pleasant. Patrick Thomas is an excellent salesman. He is friendly, knows his products, and made Every moment of my time with Prescott Honda was very pleasant. Patrick Thomas is an excellent salesman. He is friendly, knows his products, and made the whole experience very pleasant. My new car is great! I couldn't be happier. More

Done Early I was told it would be 2 hours for the requested service. I was most surprised to receive a call after an hour that the work was completed. I was told it would be 2 hours for the requested service. I was most surprised to receive a call after an hour that the work was completed. More

Exellent customer service I have a busy schedule and was not able to bring car in during the day. I dropped it off in the evening and the next morning my advisor called , let I have a busy schedule and was not able to bring car in during the day. I dropped it off in the evening and the next morning my advisor called , let me know they got car and keys and that the car looked good and just needed the normal service. She called shortly after and said it was done. They were able to take payment over the phone and locked the keys in car , under a big light, so that I was able to pick it up in the evening. More

My 1st AZ Honda Experience This is not my first rodeo - I think I have been leasing Honda Civics on a 3 year basis at least 9 times! The lease experiences were mainly in Ohio wi This is not my first rodeo - I think I have been leasing Honda Civics on a 3 year basis at least 9 times! The lease experiences were mainly in Ohio with the last being in California. Patrick was witty, knowledgeable, efficient and in synch with my shopping mode of "here is what I need, now let's wrap it up". Karen's lease processing/credit checking was probably the most competent I have ever encountered and, as a bonus, she is terrifically engaging. Thank you. More