Prescott Honda - Service Center

A cut above Since I'm a "senior citizen", I can say I've had plenty of customer service experiences. If your in sales and service, you have to be nice and polite Since I'm a "senior citizen", I can say I've had plenty of customer service experiences. If your in sales and service, you have to be nice and polite, but the folks at Prescott Honda are that and kind too. They treat you like your a family member, Relaxed, open, and sincere, and always with a smile. I actually look forward to my appointments. More

They washed the car beautifully and I want to show it off!! They keep me informed when it's time for service and they're happy and helpful when I'm there. They explain the condition of the car which I appreciat They keep me informed when it's time for service and they're happy and helpful when I'm there. They explain the condition of the car which I appreciate. More

Chris is fantastic. I was so appreciative of Chris fitting me in at the last minute. She is always thorough, gracious, and easy to understand. This experience was the b I was so appreciative of Chris fitting me in at the last minute. She is always thorough, gracious, and easy to understand. This experience was the best I have ever had in a dealership service department, and I would highly recommend it. More

Excellent We had an appointment for an oil change and we were very pleased! They even washed and vacuumed the vehicle. We were in and out of there within an ho We had an appointment for an oil change and we were very pleased! They even washed and vacuumed the vehicle. We were in and out of there within an hour. More

Always a professional experience I went with tire light on and no appointment. Got a new tire and had another one repaired. Thank goodness as I was heading out of town on a road trip. I went with tire light on and no appointment. Got a new tire and had another one repaired. Thank goodness as I was heading out of town on a road trip. More

Great Service We have had our Honda Pilot now for 3 years. We have always brought our vehicle to Prescott Honda for all service and the Auto Butler protection. Lo We have had our Honda Pilot now for 3 years. We have always brought our vehicle to Prescott Honda for all service and the Auto Butler protection. Love this entire dealership and every person that I have ever dealt with has been wonderful. More

Review Excellent service!!!!!! David was able to have my car serviced earlier than my appointment because I happen to be in the area I appreciated that he go Excellent service!!!!!! David was able to have my car serviced earlier than my appointment because I happen to be in the area I appreciated that he got me in. More

Excellent service - Fast, Friendly and Thorough! Paul in the Service Department was great! Explained everything and didn’t push any other service that was requested or unnecessary. Actually everyon Paul in the Service Department was great! Explained everything and didn’t push any other service that was requested or unnecessary. Actually everyone in the service department was friendly and very kind, from the cashier to other service techs. Thank you for getting me in also at short notice!! More

battery problem As always the staff at Prescott Honda are helpful and professional. Thanks for your prompt reply to my battery problem. I appreciate the speed at whic As always the staff at Prescott Honda are helpful and professional. Thanks for your prompt reply to my battery problem. I appreciate the speed at which my problem was resolved. More

Timely service friendly personnel-Dave Chairs in seating area way too low for me to get out of. Look like a candidate for AFV. They are attractive but not suited for seniors. Chairs in seating area way too low for me to get out of. Look like a candidate for AFV. They are attractive but not suited for seniors. More