Prescott Honda - Service Center

Great customer service in service department! I have had several problems with other local auto repairs/service and Prescott Honda was able to correctly diagnose the problems and service my vehicl I have had several problems with other local auto repairs/service and Prescott Honda was able to correctly diagnose the problems and service my vehicle in a timely manner and at a reasonable cost. More

check in, check up A few weeks ago I bought a 2019 Honda HR-V. There were some things that weren't done before they had me take it home, so I finally got it in for thos A few weeks ago I bought a 2019 Honda HR-V. There were some things that weren't done before they had me take it home, so I finally got it in for those...one thing was window tinting. It was done within my 8 hours at work and when I picked it up everyone was very helpful with the questions I asked. Friendly employees! More

Pilot Service We authorized 100,000 mile service on the Honda Pilot, but when we went to pick up the vehicle additional work had been done. We did not authorize th We authorized 100,000 mile service on the Honda Pilot, but when we went to pick up the vehicle additional work had been done. We did not authorize the additional service. The dealership did not charge us with the additional service. We were very thankful as the price went from $1,000.00 to $2,000.00. We will continue to go and service our vehicles, we have been a customer for over twenty years. More

Car failed to start I called in the late afternoon on Tuesday after having problems starting my car. Since I live 35 miles from the dealership. I was able to have it towe I called in the late afternoon on Tuesday after having problems starting my car. Since I live 35 miles from the dealership. I was able to have it towed over the first thing on Wednesday morning.. I was greeted with respect and my service specialist made 100% sure of my explanation of the problem. They went through everything thoroughly that had to do with the started. Then found that I just needed a new battery. Which they replaced under my car's warranty. More

Excellent Great Service, Great People. Thank you so much. The time frame was so much shorter than I had expected and that is always a great surprise. Thank you Great Service, Great People. Thank you so much. The time frame was so much shorter than I had expected and that is always a great surprise. Thank you. More

Service Center Experience My experience was great! They were able to complete the oil change and auto butler service within two hours. staff are always friendly. I do hav My experience was great! They were able to complete the oil change and auto butler service within two hours. staff are always friendly. I do have to say that the interior of my car was not cleaned as well as it has been before and they did not clean the dash as they have in prior visits. More

Honda’s Best Always on time, Professional, Polite, and very helpful in explaining what needs to be done and what has been done! Always appreciate the car wash! Always on time, Professional, Polite, and very helpful in explaining what needs to be done and what has been done! Always appreciate the car wash! More

Very happy!!! Chrys was a pleasure to work with! She handled and explained everything that happened, and quoted me some prices for future work. She was very profess Chrys was a pleasure to work with! She handled and explained everything that happened, and quoted me some prices for future work. She was very professional. Thanks Eric More

Service on Acura RDX Drove in for our service appointment and were greeted immediately by Chrys. Advised us that service would take about 45 minutes. 45 minutes later, Chr Drove in for our service appointment and were greeted immediately by Chrys. Advised us that service would take about 45 minutes. 45 minutes later, Chrys advised us service completed. She provided excellent customer service, very personable. Apparent that she loved her job! Thank you! More

Efficient and nice service Nice facility and close to home. Dave was courteous and professional. They washed my car. Would like some coupons for future service. Have owned H Nice facility and close to home. Dave was courteous and professional. They washed my car. Would like some coupons for future service. Have owned Hondas since 1980s More