Prescott Honda - Service Center

A fine experience We were apprehensive about going in for the recall because the letter we received stated that the work could take a half day or longer. We live 45 mi We were apprehensive about going in for the recall because the letter we received stated that the work could take a half day or longer. We live 45 miles away.... But when I called for an appointment, I was assured that the work would not take that long. And it didn't. Got our car washed and vacuumed too. A fine experience. More

Service Appt. Always excellent service! Chrys Harris is such a pleasure to work with! It is so nice to have a female in the service center to work with...love th Always excellent service! Chrys Harris is such a pleasure to work with! It is so nice to have a female in the service center to work with...love that!! More

Timely and efficient Service person was great - fixed under warranty in estimated amount of time They advised what the problem probably was and if it would be covered Service person was great - fixed under warranty in estimated amount of time They advised what the problem probably was and if it would be covered More

Checkup Fast and excellent service on my 2018 Honda. The service department is great! The whole dealership is excellent. A great experience when I bought the Fast and excellent service on my 2018 Honda. The service department is great! The whole dealership is excellent. A great experience when I bought the car. Thank you! More

Just great! Fast and excellent service on my 2003 Honda. The employees in the service department are great. The whole dealership is excellent and very clean. I d Fast and excellent service on my 2003 Honda. The employees in the service department are great. The whole dealership is excellent and very clean. I do recommend Prescott Honda to everybody! More

Excellent service. Nice people. I am happy to give 5 star reviews when they are warranted. With Prescott Honda I have no issue giving my highest recommendation. Service was on-ti I am happy to give 5 star reviews when they are warranted. With Prescott Honda I have no issue giving my highest recommendation. Service was on-time with easy in and out. The service adviser was genuinely helpful and friendly, as was the cashier. The salesperson I bought the car from also stopped and said hello and wanted to make sure I was happy with my Civic Si, which i am! They did a fantastic job vacuuming the car as well - an unexpected bonus. More

Over the top service especially by Dave, the service mgr. Your staff continues to provide over the top assistance, even when I have to unexpectantly leave my vehicle there overnight. Dave always serves by d Your staff continues to provide over the top assistance, even when I have to unexpectantly leave my vehicle there overnight. Dave always serves by delivering more than he promises. I will continue to brag on your performance to those I know. More

A great day In Prescott Chris and Corbin were very helpful . Chris helped me find parts and Corbin got the job done. Kaya in sales was great last week. The guy at the front d Chris and Corbin were very helpful . Chris helped me find parts and Corbin got the job done. Kaya in sales was great last week. The guy at the front door who asked “are you here to give blood” was refreshingly honest More

This time...not so much I brought my 2017 CR-V in for service on a Recall issue on 7/26/19. Their garage door came down on the CR-V's open driver side door. Corbin showed it I brought my 2017 CR-V in for service on a Recall issue on 7/26/19. Their garage door came down on the CR-V's open driver side door. Corbin showed it to me told me and said to bring it back the next day(SAT) and someone would take care of it. Well that didn't work out so well. The manager said that they don't do that there and it would have to be Outsourced. Monday I brought it back, spoke to Corbin and it was repaired at Honda Service within less than 1/2 hour. It was pretty crappy job done but it isn't noticeable from the outside. I'm happy to announce that I will not buy another car from "anywhere/anyone. I love this car even though it's a magnet for people scraping and denting it and closing Service Garage Doors on an open car door. One dent in it is my own fault. More

Hood Air Deflector for pilot elite Ordered the part one and had it installed the next day really nice ! Not sure how well the Hood Air Deflector will be keeping bugs or small rocks hit Ordered the part one and had it installed the next day really nice ! Not sure how well the Hood Air Deflector will be keeping bugs or small rocks hitting the windshield More