Prescott Honda - Service Center

Honest great customer service. I can't say enough thanks to Service Advisor Anthony Strope. And the service technician who looked over my car. Good honest guys. Took care of a prob I can't say enough thanks to Service Advisor Anthony Strope. And the service technician who looked over my car. Good honest guys. Took care of a problem for me in no time. And even saved me money by not doing unnecessary work another business told me the car needed. Thanks Anthony. I'll be using Prescott Honda for all my services. More

Consistent competent and friendly service I have been servicing my Acura MDX here for two years. There is no Acura dealer in Prescott. I have always had the same service advisor Chrys Harris. I have been servicing my Acura MDX here for two years. There is no Acura dealer in Prescott. I have always had the same service advisor Chrys Harris. She and the techs are remarkable. I have been consistently satisfied in all respects. More

The Best! There was no wait when I arrived. The service advisor, Anthony, greeted me, and explained the needed service in detail and provided me with an estim There was no wait when I arrived. The service advisor, Anthony, greeted me, and explained the needed service in detail and provided me with an estimate of the charges. Since the job would take 4+ hours, the shuttle driver gave me a ride to my home. During the inspection, other issues were detected which would need repair. Anthony called me at my home to notify me of the recommended service and the cost. I chose to have the additional services completed during this visit which added 3 hours to the wait time. When the job was completed, I was picked up by the shuttle driver and returned to the dealership where Anthony explained the work done and reviewed the charges on the final bill. In addition, since I needed to replace tires, Anthony explained the Honda Road Hazard plan if I purchased tires through the dealership When he quoted me a price which was less expensive than Discount Tire, I decided to buy the tires through Honda. During the inspection, the tech noted that a censor in the seatbelt was defected and a time was schedule for this free repair as it is covered for the life of the vehicle. Anthony went "above and beyond." He ordered a rear windshield wiper replacement since the one on my CRV had "disappeared". When he escorted me to my vehicle, he inspected the rear windshield wiper and found that in had fallen off and was lodged behind the spare tire. With some maneuvering, Anthony was able to retrieve the wiper and attached it to the frame. It functioned perfectly thus saving me the expense of a replacement. More

Best experience ever at a dealership Anthony went above and beyond helping us navigate our first time in the extended warranty arena. Anthony was helpful, kind, and very knowledgeable in Anthony went above and beyond helping us navigate our first time in the extended warranty arena. Anthony was helpful, kind, and very knowledgeable in all areas of our first visit. We will not only be happy to return when necessary if we need to buy another car we will not hesitate to purchase a Honda from you. More

Maintenance work My experience was very good. The service rep was courteous and explained all work thoroughly. Labor cost was a little high, but the work was high qual My experience was very good. The service rep was courteous and explained all work thoroughly. Labor cost was a little high, but the work was high quality. I am pleased with the service visit. More

Excellent Service Chrys is the best service rep. Makes it easy to have your car serviced. Nice waiting area and it has never taken long for the car to be finished. Chrys is the best service rep. Makes it easy to have your car serviced. Nice waiting area and it has never taken long for the car to be finished. More

service Quick and efficient service done in a timely manner, and as scheduled. Questions answered to the best of their ability and refered when not able to b Quick and efficient service done in a timely manner, and as scheduled. Questions answered to the best of their ability and refered when not able to be answered More

Excellent service as always! Chrys has been my service rep since I bought my CR-V new in 2013. She has given excellent advice and has always been extremely personable. Chrys has been my service rep since I bought my CR-V new in 2013. She has given excellent advice and has always been extremely personable. More

Pleasant Experience effecient, courteous service. service expected to take longer than I had planned so had shuttle driver Sid ferry me home for a couple hrs. Then he p effecient, courteous service. service expected to take longer than I had planned so had shuttle driver Sid ferry me home for a couple hrs. Then he picked me up when vehicle ready and whisked me back to Honda where I found out what service had been done and what would be necessary later in the year, paid and was out the door. Get a complimentary wash when I need it too! More

Service Chryss is an excellent service advisor. She knows the Honda line and has the respect from all. She gets the job done and quickly. She addresses all t Chryss is an excellent service advisor. She knows the Honda line and has the respect from all. She gets the job done and quickly. She addresses all the questions or issues. More