Prescott Honda - Service Center

Best Service Ever from Dave Hartman Our 2016 Honda came up with an Emissions Problem code. We don't live in Prescott but happened to be over there yesterday and decided to drop by to se Our 2016 Honda came up with an Emissions Problem code. We don't live in Prescott but happened to be over there yesterday and decided to drop by to see if this was something they could look at. We met with Dave Hartman and he said that they could squeeze us in but it would take about an hour to an hour and a half so we were very pleased. It was done in less than 2 hours. Dave said that there was a software update and that took care of it, at no charge to us because it was under warranty. They washed our vehicle also. Dave was so accommodating and super friendly. This dealership is wonderful. More

Quick service on recall item Very responsive to fixing a fuel pump recall ossue. Identied it to me on the day of recall. Had it scheduled and fixed within a week Very responsive to fixing a fuel pump recall ossue. Identied it to me on the day of recall. Had it scheduled and fixed within a week More

Best Dealer in AZ Anthony was very helpful and made things easy. I have been a customer since we moved to AZ in 2005. I would recommend Prescott Honda to all my friends Anthony was very helpful and made things easy. I have been a customer since we moved to AZ in 2005. I would recommend Prescott Honda to all my friends and family. More

Service visit I had my 2012 Pilot in for a timing belt change. It was done at the quoted price and the staff I dealt with were courteous and helpful. The shuttle se I had my 2012 Pilot in for a timing belt change. It was done at the quoted price and the staff I dealt with were courteous and helpful. The shuttle service to take me home after dropping off my vehicle was very useful and took me just minutes after I completed the paperwork with the service writer. I even got a follow up call to ask about my experience. I always find friendly, courteous service at Prescott Honda. More

Excellent Service Chrys Harris is the BEST! Called her while traveling to California about check engine light. She reassured me that it was OK to keep on driving but Chrys Harris is the BEST! Called her while traveling to California about check engine light. She reassured me that it was OK to keep on driving but asked to see the car as soon as possible when I returned. Fortunately repairs were covered by extended warranty on my Pilot. She always goes that extra mile to find the best coverage for the problem and explains in detail what is happening. Definitely 5 star service. More

Auto Butler The staff at Prescott Honda is very professional, courteous and knowledgeable. I've never had a bad experience there when I've brought my CR-V in for The staff at Prescott Honda is very professional, courteous and knowledgeable. I've never had a bad experience there when I've brought my CR-V in for service. More

Routine Service Chrys Harris my Service Advisor is the greatest! I have bought several Honda's from Prescott Honda and the entire staff do a wonderful job of taking c Chrys Harris my Service Advisor is the greatest! I have bought several Honda's from Prescott Honda and the entire staff do a wonderful job of taking care of the customer More

great service I made a phone call to your service department around 5:30 PM. The website confused me about no appointment needed, and the $5.00 coupon, so I called I made a phone call to your service department around 5:30 PM. The website confused me about no appointment needed, and the $5.00 coupon, so I called for clarification. The young lady put me on hold for 6 in a half minutes, then disconnected. Nice. I recalled the next morning and spoke with Dave. He explained the no appointment question, and made my appointment for 1 PM that day. When I arrived, he met me outside, after a brief conversation we returned inside. We also covered the service, the coupon, and how long it would be. Very professional and friendly. Thank you so much. Washing the car is just icing on the cake. Regards Karen Brunken More

Nice job I hit a huge pothole while visiting a park near Prescott. I’m from Minnesota and it was my first time at Prescott Honda. They checked for damage, did I hit a huge pothole while visiting a park near Prescott. I’m from Minnesota and it was my first time at Prescott Honda. They checked for damage, did an alignment and balanced/rotated tires. The car is running true. It took just under two hours (not bad) and I used a couple of on line coupons. They also gave me a heads up on some wear in the front end to keep an eye on. An overall good experience. More

Great Service on Short Notice Had lost my key and was stranded. They not only got me in quickly but fixed a recall issue at the same time! Chrys my service advisor and all other Had lost my key and was stranded. They not only got me in quickly but fixed a recall issue at the same time! Chrys my service advisor and all other staff were exceptional! More