1,516 Reviews of Prescott Honda - Service Center
Best Dealer in AZ Anthony was very helpful and made things easy. I have been a customer since we moved to AZ in 2005. I would recommend Prescott Honda to all my friends Anthony was very helpful and made things easy. I have been a customer since we moved to AZ in 2005. I would recommend Prescott Honda to all my friends and family. More
Service visit I had my 2012 Pilot in for a timing belt change. It was done at the quoted price and the staff I dealt with were courteous and helpful. The shuttle se I had my 2012 Pilot in for a timing belt change. It was done at the quoted price and the staff I dealt with were courteous and helpful. The shuttle service to take me home after dropping off my vehicle was very useful and took me just minutes after I completed the paperwork with the service writer. I even got a follow up call to ask about my experience. I always find friendly, courteous service at Prescott Honda. More
Excellent Service Chrys Harris is the BEST! Called her while traveling to California about check engine light. She reassured me that it was OK to keep on driving but Chrys Harris is the BEST! Called her while traveling to California about check engine light. She reassured me that it was OK to keep on driving but asked to see the car as soon as possible when I returned. Fortunately repairs were covered by extended warranty on my Pilot. She always goes that extra mile to find the best coverage for the problem and explains in detail what is happening. Definitely 5 star service. More
Auto Butler The staff at Prescott Honda is very professional, courteous and knowledgeable. I've never had a bad experience there when I've brought my CR-V in for The staff at Prescott Honda is very professional, courteous and knowledgeable. I've never had a bad experience there when I've brought my CR-V in for service. More
Routine Service Chrys Harris my Service Advisor is the greatest! I have bought several Honda's from Prescott Honda and the entire staff do a wonderful job of taking c Chrys Harris my Service Advisor is the greatest! I have bought several Honda's from Prescott Honda and the entire staff do a wonderful job of taking care of the customer More
great service I made a phone call to your service department around 5:30 PM. The website confused me about no appointment needed, and the $5.00 coupon, so I called I made a phone call to your service department around 5:30 PM. The website confused me about no appointment needed, and the $5.00 coupon, so I called for clarification. The young lady put me on hold for 6 in a half minutes, then disconnected. Nice. I recalled the next morning and spoke with Dave. He explained the no appointment question, and made my appointment for 1 PM that day. When I arrived, he met me outside, after a brief conversation we returned inside. We also covered the service, the coupon, and how long it would be. Very professional and friendly. Thank you so much. Washing the car is just icing on the cake. Regards Karen Brunken More
Nice job I hit a huge pothole while visiting a park near Prescott. I’m from Minnesota and it was my first time at Prescott Honda. They checked for damage, did I hit a huge pothole while visiting a park near Prescott. I’m from Minnesota and it was my first time at Prescott Honda. They checked for damage, did an alignment and balanced/rotated tires. The car is running true. It took just under two hours (not bad) and I used a couple of on line coupons. They also gave me a heads up on some wear in the front end to keep an eye on. An overall good experience. More
Great Service on Short Notice Had lost my key and was stranded. They not only got me in quickly but fixed a recall issue at the same time! Chrys my service advisor and all other Had lost my key and was stranded. They not only got me in quickly but fixed a recall issue at the same time! Chrys my service advisor and all other staff were exceptional! More
Great service I went in for an airbag recall repair. I arrived about 20 minutes early and they got me right in and out in about an hour. The service specialists wer I went in for an airbag recall repair. I arrived about 20 minutes early and they got me right in and out in about an hour. The service specialists were friendly and helpful. I had a poor experience at Prescott Honda in the past so I was pleased that this experience was completely different. More
Excellent visit Chrys checked me in promptly when I arrived for service. The service took less time than expected and a few dollars less than estimated. I've always Chrys checked me in promptly when I arrived for service. The service took less time than expected and a few dollars less than estimated. I've always have had excellent service with Prescott Honda. More