Prescott Honda - Service Center

Everyone was very polite and professional The service dept is very prompt about the work that need to be done. The waiting area is comfortable and stocked with beverages and snacks. The pe The service dept is very prompt about the work that need to be done. The waiting area is comfortable and stocked with beverages and snacks. The people are friendly and polite. More

Honda Quality Service I was hearing a scraping sound out of the steering column when I would make a full 90 degree right turn but it didn't occur with a left turn. I took t I was hearing a scraping sound out of the steering column when I would make a full 90 degree right turn but it didn't occur with a left turn. I took the car into Prescott Honda and asked Chrys Harris my Service Advisor if they could check it out. I don't know how they figured it out but there was a small rock stuck between the left front brake caliper and the backing plate. The Tech removed the rock and no further sound. I have been buying my Honda cars at Prescott Honda since 2003 and they really understand what good customer service is. More

Top-Notch Service & Fair Prices I’ve gotten my last two cars here and the service has always been superb. Got 4 new tires and the prices were comparable to anywhere else and they inc I’ve gotten my last two cars here and the service has always been superb. Got 4 new tires and the prices were comparable to anywhere else and they include a 2-year warranty and nationwide road service from any Honda dealer. Can’t beat it! More

Top Drawer ! Best Service Dept. there is - never had a problem. Suggestion: TV channel in costumer waiting area should be on Fox News ! Helps everyone's morale Best Service Dept. there is - never had a problem. Suggestion: TV channel in costumer waiting area should be on Fox News ! Helps everyone's morale ! Ed More

Appreciation Each time my Son's car I'm using needed service, I returned to Prescott Honda because I have received exceptional, excellent service from David Hartma Each time my Son's car I'm using needed service, I returned to Prescott Honda because I have received exceptional, excellent service from David Hartman. All of those with whom he works are as pleasant and polite as David, which is why I will always return for service. More

Maintenance Kept me informed giving precise details of maintenance service required, including price and estimated time of completion. Courteous and professional Kept me informed giving precise details of maintenance service required, including price and estimated time of completion. Courteous and professional. Work completed to my satisfaction. More

Courteous, Professional, knowledgeable with very positive at titude. I was a drive in customer with out an appointment for problems with my battery. It was diagnosed immediately found to be faulty. Price was titude. I was a drive in customer with out an appointment for problems with my battery. It was diagnosed immediately found to be faulty. Price was quoted including Veterans discount, agreed to by me and installed & truck washed. All accomplished within a hour! Great job. More

Outstanding Service Department Prescott Honda has an outstanding service dept. Personnel are polite, knowledgeable, personable and efficient. The work is done quickly and competen Prescott Honda has an outstanding service dept. Personnel are polite, knowledgeable, personable and efficient. The work is done quickly and competently, appointments are easy to schedule, and the waiting area and amenities are very good. I strongly recommend Prescott Honda as a dealership and as a service department. More

Easy check-in, pickup, Repair was in for recall repair. Dropping the car off and picking it up were very easy. Staff was friendly and easy to work with. Repair was in for recall repair. Dropping the car off and picking it up were very easy. Staff was friendly and easy to work with. More

User friendly and prompt service Initially I wasn't happy about coming in for a second recall but scheduling, attention received immediately upon arrival, explanation of work to be do Initially I wasn't happy about coming in for a second recall but scheduling, attention received immediately upon arrival, explanation of work to be done and friendly expediting made it a good experience. More