Prescott Honda - Service Center

Appreciation Each time my Son's car I'm using needed service, I returned to Prescott Honda because I have received exceptional, excellent service from David Hartma Each time my Son's car I'm using needed service, I returned to Prescott Honda because I have received exceptional, excellent service from David Hartman. All of those with whom he works are as pleasant and polite as David, which is why I will always return for service. More

Maintenance Kept me informed giving precise details of maintenance service required, including price and estimated time of completion. Courteous and professional Kept me informed giving precise details of maintenance service required, including price and estimated time of completion. Courteous and professional. Work completed to my satisfaction. More

Courteous, Professional, knowledgeable with very positive at titude. I was a drive in customer with out an appointment for problems with my battery. It was diagnosed immediately found to be faulty. Price was titude. I was a drive in customer with out an appointment for problems with my battery. It was diagnosed immediately found to be faulty. Price was quoted including Veterans discount, agreed to by me and installed & truck washed. All accomplished within a hour! Great job. More

Outstanding Service Department Prescott Honda has an outstanding service dept. Personnel are polite, knowledgeable, personable and efficient. The work is done quickly and competen Prescott Honda has an outstanding service dept. Personnel are polite, knowledgeable, personable and efficient. The work is done quickly and competently, appointments are easy to schedule, and the waiting area and amenities are very good. I strongly recommend Prescott Honda as a dealership and as a service department. More

Easy check-in, pickup, Repair was in for recall repair. Dropping the car off and picking it up were very easy. Staff was friendly and easy to work with. Repair was in for recall repair. Dropping the car off and picking it up were very easy. Staff was friendly and easy to work with. More

User friendly and prompt service Initially I wasn't happy about coming in for a second recall but scheduling, attention received immediately upon arrival, explanation of work to be do Initially I wasn't happy about coming in for a second recall but scheduling, attention received immediately upon arrival, explanation of work to be done and friendly expediting made it a good experience. More

Always have been pleased with sales and service Dealership has always treated us with highest degree of respect and professionalism relative to our purchase and having serviced our vehicles. We wo Dealership has always treated us with highest degree of respect and professionalism relative to our purchase and having serviced our vehicles. We would recommend this dealership to anyone looking to purchase a Honda product. More

Quick & thorough Chrys came right outside to greet me immediately on my arrival for service appt. she was friendly & invited me in to discuss service needs and provide Chrys came right outside to greet me immediately on my arrival for service appt. she was friendly & invited me in to discuss service needs and provided me with an estimate. Less than an hour it was complete with a nice car wash! Thanks More

Great Dealership I have purchased 2 cars here over the last few years. I won't hesitate to buy a third when the time comes. The salesmen (Michael and Justin) did a gre I have purchased 2 cars here over the last few years. I won't hesitate to buy a third when the time comes. The salesmen (Michael and Justin) did a great job. Since purchasing the cars I have used the service department for routine maintenance and they do a great job too. Always friendly, always offer a complimentary car wash, etc. They are busy but maintain great service. More

Good customer service The service person, Andrew, was great and kept me informed of all that needed to be done, the cost, and how long it would take. He showed me where t The service person, Andrew, was great and kept me informed of all that needed to be done, the cost, and how long it would take. He showed me where the waiting area was, etc. Only complaint.....the costs seemed high, but that's usually the case at dealerships. I'm spoiled. I bought my CRV at a dealer in Tucson that provides oil changes for life. :-) More