Prescott Honda - Service Center

Always have been pleased with sales and service Dealership has always treated us with highest degree of respect and professionalism relative to our purchase and having serviced our vehicles. We wo Dealership has always treated us with highest degree of respect and professionalism relative to our purchase and having serviced our vehicles. We would recommend this dealership to anyone looking to purchase a Honda product. More

Quick & thorough Chrys came right outside to greet me immediately on my arrival for service appt. she was friendly & invited me in to discuss service needs and provide Chrys came right outside to greet me immediately on my arrival for service appt. she was friendly & invited me in to discuss service needs and provided me with an estimate. Less than an hour it was complete with a nice car wash! Thanks More

Good customer service The service person, Andrew, was great and kept me informed of all that needed to be done, the cost, and how long it would take. He showed me where t The service person, Andrew, was great and kept me informed of all that needed to be done, the cost, and how long it would take. He showed me where the waiting area was, etc. Only complaint.....the costs seemed high, but that's usually the case at dealerships. I'm spoiled. I bought my CRV at a dealer in Tucson that provides oil changes for life. :-) More

Great Dealership I have purchased 2 cars here over the last few years. I won't hesitate to buy a third when the time comes. The salesmen (Michael and Justin) did a gre I have purchased 2 cars here over the last few years. I won't hesitate to buy a third when the time comes. The salesmen (Michael and Justin) did a great job. Since purchasing the cars I have used the service department for routine maintenance and they do a great job too. Always friendly, always offer a complimentary car wash, etc. They are busy but maintain great service. More

Time well spent Everyone was very friendly——even those customers in the waiting area. Received explanations for all work done and useful advice for future car handlin Everyone was very friendly——even those customers in the waiting area. Received explanations for all work done and useful advice for future car handling. Had no idea that tire pressure needed to be increased here at Prescott’s elevation. My visit was very comfortable. Thank you! More

Excellent Everything done as promised and in a timely manner. I have always liked this service department. John was friendly, informative and took time to Everything done as promised and in a timely manner. I have always liked this service department. John was friendly, informative and took time to explain everything. Comfortable and well equipped waiting area. Appreciated the car wash More

Went in for recall of air bag I went in for the recall on airbags after speaking with Anthony on the phone. My wife took the car in for replacement of airbag. This is her review I went in for the recall on airbags after speaking with Anthony on the phone. My wife took the car in for replacement of airbag. This is her review————. I asked for Anthony and waited a couple minutes for him to Finish a phone call and then was pleasantly surprised at his professionalism and friendly manner As we went out to my car and he explained what they would do and how long the wait would be. The wait was not as long as expected. As far as the customer service Anthony made it a very pleasant experience! Would definitely ask for him again. More

Always excellent service department I had the passenger side airbag replaced. Fast service they are right there. They said it'd be done at 11:45. He was there at 11:40 telling me it was I had the passenger side airbag replaced. Fast service they are right there. They said it'd be done at 11:45. He was there at 11:40 telling me it was done. I find your service department one of the best I've ever been to. Keep up the good work!! Brad More

Professional The time frame given to me to wait for the numerous services I needed performed was spot on. Even though I had to wait 2 1/2 hours the services were c The time frame given to me to wait for the numerous services I needed performed was spot on. Even though I had to wait 2 1/2 hours the services were completed in the time specified - I did not mind waiting that long, as long as I'm informed I'm satisfied. The time the technician took to tell me everything that was done and how my vehicle is running was very important and informative,,,it was done patiently and enthusiastically and that impressed me. More

Great people & service I"m relatively new the area and needed service on my Acura MDX, since it's a Honda product I thought that I would give Prescott Honda a try. I was gr I"m relatively new the area and needed service on my Acura MDX, since it's a Honda product I thought that I would give Prescott Honda a try. I was greeted my Chrys Harris in service, what a pleasant and knowledgeable service advisor. Chrys is great people person and communicates in detail the work to done. Everyone I had contact with at Prescott Honda was very courteous and friendly. Overall a great service experience with the work done right. More