Prescott Honda - Service Center

Time well spent Everyone was very friendly——even those customers in the waiting area. Received explanations for all work done and useful advice for future car handlin Everyone was very friendly——even those customers in the waiting area. Received explanations for all work done and useful advice for future car handling. Had no idea that tire pressure needed to be increased here at Prescott’s elevation. My visit was very comfortable. Thank you! More

Excellent Everything done as promised and in a timely manner. I have always liked this service department. John was friendly, informative and took time to Everything done as promised and in a timely manner. I have always liked this service department. John was friendly, informative and took time to explain everything. Comfortable and well equipped waiting area. Appreciated the car wash More

Went in for recall of air bag I went in for the recall on airbags after speaking with Anthony on the phone. My wife took the car in for replacement of airbag. This is her review I went in for the recall on airbags after speaking with Anthony on the phone. My wife took the car in for replacement of airbag. This is her review————. I asked for Anthony and waited a couple minutes for him to Finish a phone call and then was pleasantly surprised at his professionalism and friendly manner As we went out to my car and he explained what they would do and how long the wait would be. The wait was not as long as expected. As far as the customer service Anthony made it a very pleasant experience! Would definitely ask for him again. More

Always excellent service department I had the passenger side airbag replaced. Fast service they are right there. They said it'd be done at 11:45. He was there at 11:40 telling me it was I had the passenger side airbag replaced. Fast service they are right there. They said it'd be done at 11:45. He was there at 11:40 telling me it was done. I find your service department one of the best I've ever been to. Keep up the good work!! Brad More

Professional The time frame given to me to wait for the numerous services I needed performed was spot on. Even though I had to wait 2 1/2 hours the services were c The time frame given to me to wait for the numerous services I needed performed was spot on. Even though I had to wait 2 1/2 hours the services were completed in the time specified - I did not mind waiting that long, as long as I'm informed I'm satisfied. The time the technician took to tell me everything that was done and how my vehicle is running was very important and informative,,,it was done patiently and enthusiastically and that impressed me. More

Great people & service I"m relatively new the area and needed service on my Acura MDX, since it's a Honda product I thought that I would give Prescott Honda a try. I was gr I"m relatively new the area and needed service on my Acura MDX, since it's a Honda product I thought that I would give Prescott Honda a try. I was greeted my Chrys Harris in service, what a pleasant and knowledgeable service advisor. Chrys is great people person and communicates in detail the work to done. Everyone I had contact with at Prescott Honda was very courteous and friendly. Overall a great service experience with the work done right. More

Chrys is an excellent service advisor. Chrys communicates clearly what needs to be done and also the actual work that was done. Her cheerful disposition is an asset to your organization. Chrys communicates clearly what needs to be done and also the actual work that was done. Her cheerful disposition is an asset to your organization. You should give her a raise. More

Replacement of dead battery The evening before an out-of-town business trip our van wouldn't start. We suspected a dead battery but didn't know for sure. Called Prescott Honda The evening before an out-of-town business trip our van wouldn't start. We suspected a dead battery but didn't know for sure. Called Prescott Honda as soon at it opened the next day, and they were able to look at the car that morning. It did indeed need a new battery, which they installed; and we picked up the van before noon. Speedy service on short notice! More

Sevice Superior detail to customer needs. Chrys was very friendly and service took less time than expected. Also took care of an airbag recall when I was the Superior detail to customer needs. Chrys was very friendly and service took less time than expected. Also took care of an airbag recall when I was there. More

Excellent and friendly service Your staff members are so friendly and greeted us with smiles. Our car was taken care of in a very timely manner and we were so pleased with how it lo Your staff members are so friendly and greeted us with smiles. Our car was taken care of in a very timely manner and we were so pleased with how it looked when they were done. It looks brand new again. Thank you. More