Prescott Honda - Service Center

Replacement of dead battery The evening before an out-of-town business trip our van wouldn't start. We suspected a dead battery but didn't know for sure. Called Prescott Honda The evening before an out-of-town business trip our van wouldn't start. We suspected a dead battery but didn't know for sure. Called Prescott Honda as soon at it opened the next day, and they were able to look at the car that morning. It did indeed need a new battery, which they installed; and we picked up the van before noon. Speedy service on short notice! More

Chrys is an excellent service advisor. Chrys communicates clearly what needs to be done and also the actual work that was done. Her cheerful disposition is an asset to your organization. Chrys communicates clearly what needs to be done and also the actual work that was done. Her cheerful disposition is an asset to your organization. You should give her a raise. More

Sevice Superior detail to customer needs. Chrys was very friendly and service took less time than expected. Also took care of an airbag recall when I was the Superior detail to customer needs. Chrys was very friendly and service took less time than expected. Also took care of an airbag recall when I was there. More

Excellent and friendly service Your staff members are so friendly and greeted us with smiles. Our car was taken care of in a very timely manner and we were so pleased with how it lo Your staff members are so friendly and greeted us with smiles. Our car was taken care of in a very timely manner and we were so pleased with how it looked when they were done. It looks brand new again. Thank you. More

A good experience. The whole experience went great. I was very happy with the people and the service. This was the first service for my 2018 Honda CR-V. It was a very pl The whole experience went great. I was very happy with the people and the service. This was the first service for my 2018 Honda CR-V. It was a very pleasant experience. More

Service Call/Sales Call Anthony in Service was GREAT! Very responsive.Oil change/tire rotation/car wash, very efficient and quick.Charlie in sales was helpful in understandi Anthony in Service was GREAT! Very responsive.Oil change/tire rotation/car wash, very efficient and quick.Charlie in sales was helpful in understanding my option for lease. Thank you! More

This dealership is professional and extremely helpful. I have never had a dealership and its staff be so helpful and friendly. They make you feel like you're special. They couldn't have been nicer. I hav I have never had a dealership and its staff be so helpful and friendly. They make you feel like you're special. They couldn't have been nicer. I have recommended them to friends and family. More

Pleasant Service Everything was done perfectly--to items: Auto Butler and one recall. This is my FIRST service experience at Prescott Honda. Everyone was friendly and Everything was done perfectly--to items: Auto Butler and one recall. This is my FIRST service experience at Prescott Honda. Everyone was friendly and efficient.. More

Auto Butler service and new tire. I went to the service department for my scheduled auto butler and they found a nail in my tire. Over 2 hours in the waiting room and $179.00 later, I I went to the service department for my scheduled auto butler and they found a nail in my tire. Over 2 hours in the waiting room and $179.00 later, I was able to go home. The young man who helped me also programed my new cell phone into my car, which was a wonderful help. He was very kind and helpful and my experience with him was excellent. I am also glad that the bad tire was brought to my attention before I was stuck on the road alone. Overall my experience was good. I know the waiting is made as comfortable as possible, but it is tiring. More

Friendly Service I was greeted with a warm smile and treated well by the service department. Just brought my car in for an oil change. They suggested some up coming s I was greeted with a warm smile and treated well by the service department. Just brought my car in for an oil change. They suggested some up coming service but did not try to sell me any extras. This was my first visit and I will return. More