Prescott Honda - Service Center

First maintenance on a new car Service was great. Bought my new Pilot in March. This is its first service appointment. Ontime and finished early. Love that they washed the car. Service was great. Bought my new Pilot in March. This is its first service appointment. Ontime and finished early. Love that they washed the car. More

Quick and effective There is personal service person assigned to my car. He knows the history of my car and is able to diagnose and resolve issues quickly. I’m able to There is personal service person assigned to my car. He knows the history of my car and is able to diagnose and resolve issues quickly. I’m able to schedule an appointment within a short period of time and the dealer takes care of the problem with minimum disruption to my daily routine. More

Recall part for Honda I arrived early for my appointment.They took me in right away. I was on my way in 45 minutes. Explained everything. Great customer service. I arrived early for my appointment.They took me in right away. I was on my way in 45 minutes. Explained everything. Great customer service. More

Chrys is the greatest I have been buying and servicing my Honda Pilots at Prescott Honda since 2005. They are everything an automobile dealership should be. Professional, c I have been buying and servicing my Honda Pilots at Prescott Honda since 2005. They are everything an automobile dealership should be. Professional, caring for the customer and doing everything to get it right the first time. Chrys Harris personifies this and I enjoy working with her whether it is routine maintenance or solving a problem. More

Replace cruise control Chrys Harris was so thoughtful and helpful when I brought my Honda Fit in for servicing. She always takes the time to listen to my concerns. Chrys e Chrys Harris was so thoughtful and helpful when I brought my Honda Fit in for servicing. She always takes the time to listen to my concerns. Chrys even rode in my car with one of the service technician to help determine the source of an intermittent vibration. I have been a Honda owner for many many years and have always appreciated the professional service at Prescott Honda. Thank you, Marilyn More

Nino was amazing took care of all our automotive needs! One of the nicest places in town, would always recommend Prescott Honda to my friends! You can always count on the Service team at Prescott Honda One of the nicest places in town, would always recommend Prescott Honda to my friends! You can always count on the Service team at Prescott Honda More

Excellent, quick work. Completely satisfied. Great service writer (Noble Jones). Gave an accurate estimate of the work to be performed. Called to keep me up to date on the progress. Work was perf Great service writer (Noble Jones). Gave an accurate estimate of the work to be performed. Called to keep me up to date on the progress. Work was performed very well. They even washed the car! Highly recommended. More

Service Department Prescott Honda is great always friendly md couteous thanks for an awrsome job and quick service. The srrvice writers are always friendly also. Thanks Prescott Honda is great always friendly md couteous thanks for an awrsome job and quick service. The srrvice writers are always friendly also. Thanks again. More

Recall on inflators I received a recall alert this month for a Honda I purchased used this year. I called to make an appointment immediately. The lady who handles recalls I received a recall alert this month for a Honda I purchased used this year. I called to make an appointment immediately. The lady who handles recalls was not the nicest when she returned my call. She seemed short and kind of rude. She told me I had 3 recalls for my car and informed me the alert had been out for a long time almost as if I should have known before now. I did not have my vin readily available when she called me back and she wanted me to call her back for the amount of time it took me to go look at my vin outside. I did not receive my conformation email for my appointment. I had to call back to confirm it the next week and the lady who took my call then was nice. Nino was fast and got my work done quicker than I was quoted. Future..How come I was quoted for a rental car but other customers received a free loaner? Very inconvenient for somebody who had to travel from Cottonwood with 2 kids and was talked out of the shuttle. More

Service Was Perfect! My service advisor, Chrys, I believe, was warm and friendly. She made me feel welcome even though she was obviously very busy. She handled herself we My service advisor, Chrys, I believe, was warm and friendly. She made me feel welcome even though she was obviously very busy. She handled herself well in the midst of what I perceived was controlled chaos. As a longtime Honda owner and Prescott Honda customer, I'd be pleased to have her help me every time I need service. More