Prescott Honda - Service Center

Outstanding Service The Service Department personnel provide technical service head and shoulders above their competition. Customer service and professionalism is top not The Service Department personnel provide technical service head and shoulders above their competition. Customer service and professionalism is top notch and second to none. Outstanding as usual. Kelly Hill and her team of service representatives treat their customers like family, with the utmost courtesy and friendliness one expects as a new or returning customer. Keep up the pride and professionalism, I recommend Prescott Honda with the strongest endorsement possible. More

Easy Check-In and Thorough Service I had an appointment for 7:30am to do a standard A1 service. Check In was smooth and during the service found engine and cabin air filters were very I had an appointment for 7:30am to do a standard A1 service. Check In was smooth and during the service found engine and cabin air filters were very dirty. They added servicing the filters and I was out the door in 2 hours. Nino was my primary contact and although busy, processed my paperwork quickly checking in and checking out. More

Best service team, best customer service The team at Prescott Honda is outstanding- friendly, knowledgeable, and they don't try to sucker you in to unnecessary service. They go above and beyo The team at Prescott Honda is outstanding- friendly, knowledgeable, and they don't try to sucker you in to unnecessary service. They go above and beyond to help their customer. We've purchased two vehicles from this dealership (one Honda, one non-Honda, both of which get serviced at this dealership), and will work hard to keep our business here well into the future. More

Excellent as usual! Always great. Knowledgeable and pleasant the Prescott Honda staff is the best. Even provided a driver for my business meeting downtown. Can't be beat. Always great. Knowledgeable and pleasant the Prescott Honda staff is the best. Even provided a driver for my business meeting downtown. Can't be beat. More

Professional and my car was ready in a timely manner I was very happy with the service. I love that my car gets washed after a service appt. my last two vehicle were Toyota and they didn't wash my truck I was very happy with the service. I love that my car gets washed after a service appt. my last two vehicle were Toyota and they didn't wash my truck unless I requested it and they only did it during the week not on Saturdays.. Very pleased with the service. More

Car service Nino Zepeda explained clearly the repair needed and how the cost was determined. He was respectful and answered my question. The repair was done qui Nino Zepeda explained clearly the repair needed and how the cost was determined. He was respectful and answered my question. The repair was done quickly. More

Fast, friendly & efficient Very satisfied! Service rep was very knowledgeable and friendly. The wait wasn't bad either. Would recommend this dealership in the future. Love m Very satisfied! Service rep was very knowledgeable and friendly. The wait wasn't bad either. Would recommend this dealership in the future. Love my Honda Civic. More

Fast, Courteous and Efficient I love this Honda service center, as the people that work there are very friendly and courteous. My last service was finished faster than predicted as I love this Honda service center, as the people that work there are very friendly and courteous. My last service was finished faster than predicted as well, so less wait time. I highly recommend them. More

Typical Honda Experience Chrys Harris was a most pleasant young lady to work with. As with Noble (who assisted me last time), she was prompt, informative and accommodating. Chrys Harris was a most pleasant young lady to work with. As with Noble (who assisted me last time), she was prompt, informative and accommodating. It is folks like these that give confidence in the service that you are being provided. They followup in a timely fashion. Honda (and in particular Prescott Valley Honda) knows how to do customer service right! More

Recall For Defective Roof Rails on 2016 Honda Pilot Service provided as described by Service Associate. I am disappointed, not in the service provided, but in the product. This is the second recall Service provided as described by Service Associate. I am disappointed, not in the service provided, but in the product. This is the second recall on a 2016 Pilot within the first six months of ownership. Also was was notified via my factory installed Garmin GPS that the mapping system was already over a year old and needs to be updated. More