Prescott Honda - Service Center

No problematic Wish everything else went that easy. Very organized and professional. Handled everything we needed done and answered all my questions about the airb Wish everything else went that easy. Very organized and professional. Handled everything we needed done and answered all my questions about the airbag recall. That's it. More

oil change, filters car good communication by Chrys Harris. car ready earlier than expected. everything explained. Waiting room clean and neat, water, hot tea, snack were all good communication by Chrys Harris. car ready earlier than expected. everything explained. Waiting room clean and neat, water, hot tea, snack were all good, and I appreciate this. the bathroom was clean. More

Air bag recall The service department was extremely helpful in resolving this recall matter. I would recommend Prescott Honda to any Honda owner. I have used servi The service department was extremely helpful in resolving this recall matter. I would recommend Prescott Honda to any Honda owner. I have used service and past and they continue to be very helpful and informative. More

oil change Noble Jones provided me friendly and efficient service.I appreciated how he took the time to show the service and charge for each.--and gave me a head Noble Jones provided me friendly and efficient service.I appreciated how he took the time to show the service and charge for each.--and gave me a heads up about my future service needs. More

Recall Appointment I found the appointment I thought was set for my Van actually was not set as per phone call. However, my van was taken in, worked on, washed, and ret I found the appointment I thought was set for my Van actually was not set as per phone call. However, my van was taken in, worked on, washed, and returned in the three hours allotted for this particular type of repair. I appreciate and applaud the service I received. More

great service Needed a new starter after a 169,000 miles. They had the starter in stock and the the service done in the time frame promised, nice people Needed a new starter after a 169,000 miles. They had the starter in stock and the the service done in the time frame promised, nice people More

Poor online reservation system I made a reservation online but it did not show up on the service manager's (Noble Jones) computer. When I arrived at my appointment time (7:30 am), I made a reservation online but it did not show up on the service manager's (Noble Jones) computer. When I arrived at my appointment time (7:30 am), I was the only customer in the service area, but the routine service (oil change and tire rotation) took over an hour to complete. I assume the long wait was due to my not being on the service schedule. My car was then brought out before a necessary repair was completed (a screw was found in a tire), which required an additional hour long wait while the car was re-queued. I should add that Noble gave me a discount on the service provided due to the long wait, which I appreciated. More

Efficient Thank you for providing me with the best costumer service and handling my car needs so efficiently. I appreciate the promptness in providing transport Thank you for providing me with the best costumer service and handling my car needs so efficiently. I appreciate the promptness in providing transportation when needed to and from the dealership. More

Great Service As usual, great service at Prescott Honda which is the main reason I buy Hondas - their service department Noble has helped me since 1999 and is alwa As usual, great service at Prescott Honda which is the main reason I buy Hondas - their service department Noble has helped me since 1999 and is always so helpful. More

Great Staff! Always attentive and thorough! Dropped my car off a little early for a recall update and was done within the amount of time of hour! Always attentive and thorough! Dropped my car off a little early for a recall update and was done within the amount of time of hour! More