Prescott Honda - Service Center

I don't know what I can say that I haven't said before. We bought our Honda Pilot there in October of 2016. We have been bringing it back every 6 months or so for the Auto Butler and oil change etc. We We bought our Honda Pilot there in October of 2016. We have been bringing it back every 6 months or so for the Auto Butler and oil change etc. We have received excellent service each and every time and Dave Hartman goes above and beyond to make our experience wonderful. He is truly an asset for Prescott Honda. More

They called when service was due, set up appt. date and time. When arrived they were very prompt and did an excellent job! Very friendly staff. time. When arrived they were very prompt and did an excellent job! Very friendly staff. More

Very good service and courteous short wait time for service and wash will have to be back for next service and 100000 mile check up service and wash will have to be back for next service and 100000 mile check up More

Dave was pleasant and friendly. He explained the additional service that my vehicle needed in addition to the oil change, and the work was done faster than I expected it would be. additional service that my vehicle needed in addition to the oil change, and the work was done faster than I expected it would be. More

I am always pleased with Prescott Honda's service department. Next month it will have been 10 years of them making me a happy customer. Recently, I was greeted immediately as I drove into the service department. Next month it will have been 10 years of them making me a happy customer. Recently, I was greeted immediately as I drove into the service bay driveway. I was directed to a service rep, reviewed the reason for my visit, chatted for a few minutes with my former service rep, and then waited to have the service(s) completed. I have never felt that I had to wait too long, as the service department is very prompt. It was only after we purchased our first Honda that I experienced this level of customer care. More

Paul greeted immediately greeted me and provided excellent service and kept me informed of all work needed. They keep my car in such great shape. All the staff was so friendly and helpful excellent service and kept me informed of all work needed. They keep my car in such great shape. All the staff was so friendly and helpful More

This service department is without a doubt the best there is. You are met with a smile. Service is prompt. Truly made to feel welcome and they are always very professional. is. You are met with a smile. Service is prompt. Truly made to feel welcome and they are always very professional. More

We arrived early for factory re-call, and were immediately greeted by a serviceman. After doing the paper work we left the dealership for what we expected to be five hours wait. Our vehicle was immediately greeted by a serviceman. After doing the paper work we left the dealership for what we expected to be five hours wait. Our vehicle was ready in two and a half. We are very pleased. More

Excellent service and friendly personnel that keep you informed while you are there. informed while you are there. More

Great job! Dave is very patient and cordial which is very important as I’m determining which service location I’ll be taking my née car to very important as I’m determining which service location I’ll be taking my née car to More