Prescott Honda - Service Center

Great Service Love having my nice new car taken care of at this Honda dealership. Dave, my service writer, was very helpful and answered any questions that I had. Love having my nice new car taken care of at this Honda dealership. Dave, my service writer, was very helpful and answered any questions that I had. Jim your customer service driver was very friendly at dropped me off and picked me up to run a nearby errand. Thank you all. More

Oil change and multi-point inspection Quickly greeted by Paul who set us up with oil change/multi-point inspection with coupon received in mailer. This was our first visit since moving he Quickly greeted by Paul who set us up with oil change/multi-point inspection with coupon received in mailer. This was our first visit since moving here in August, 2019. Our 2013 Honda Civic passed everything in multi-point. We're grateful for the free car wash. Thank you for great service. More

excellent service everyone at this dealership are not only helpful but appear to enjoy their job. I have never had a "grumpy" person. If they don't know they will get everyone at this dealership are not only helpful but appear to enjoy their job. I have never had a "grumpy" person. If they don't know they will get an answer . I think your service personnel go above and beyond. More

NEw in Town and appreciate the friendly customer service I do appreciate the attention to detail and the follow-up. My question with respect to my not working radio have been address with recommendation(s) I do appreciate the attention to detail and the follow-up. My question with respect to my not working radio have been address with recommendation(s) to solve the problem. More

Prompt, Quality Service on our 2013 Honda CRV Always very satisfied and pleased with servicing by this dealership. Satisfaction with servicing is probably one of the main reasons folks return to b Always very satisfied and pleased with servicing by this dealership. Satisfaction with servicing is probably one of the main reasons folks return to buy their next Honda....it is for us. More

Service mgr at Honda Prescott was worse ever. Did not return 5 calls and when finally reaching him he quickly and abruptly hung up on me. No customer Service - and poor example to his peers. Will contac return 5 calls and when finally reaching him he quickly and abruptly hung up on me. No customer Service - and poor example to his peers. Will contact corporate hq. Rating them even a 1 is not appropriate. More

Quick and easy process! Made an appointment due to an airbag recall. Naturally the dealership took care of it no charge but they went the extra mile to wash my car when they were done! airbag recall. Naturally the dealership took care of it no charge but they went the extra mile to wash my car when they were done! More

The service that I received from Chrys was exceptional. She was able to fit me in for an appointment on short notice, provide transportation, and get the problem fixed. The cost was reasonable and there we She was able to fit me in for an appointment on short notice, provide transportation, and get the problem fixed. The cost was reasonable and there were no surprises. Thank you! More

warranty issue The battery in our 2 1/2 yr. old CRV died all of a sudden. Dave of Prescott Honda Service Dept. made it as painless as possible for us to have it repl The battery in our 2 1/2 yr. old CRV died all of a sudden. Dave of Prescott Honda Service Dept. made it as painless as possible for us to have it replaced, which included a 50 mile tow from our house. All under warranty. We have always appreciated the friendly, professional service we get at Prescott Honda. More

Quick and informative Clean and comfortable waiting area. Service was done in a timely manner. Service agent was very informative and courteous. Best Honda dealership I Clean and comfortable waiting area. Service was done in a timely manner. Service agent was very informative and courteous. Best Honda dealership I have ever dealt with. More