1,518 Reviews of Prescott Honda - Service Center
I spoke with Paul on Friday to schedule appointment for my Honda Fit intermittent starting issue. Scheduled appointment for Monday morning. When I arrived Paul checked me in and listened to and documented my Honda Fit intermittent starting issue. Scheduled appointment for Monday morning. When I arrived Paul checked me in and listened to and documented my concerns. Paul gave me updates on diagnosis and when tech found and resolved issues. He was great to work with! More
Professional, friendly, competent! I have been going to Prescott Honda for at least 5 years. I have never been disappointed and like that I am advised of future repairs that might be ne I have been going to Prescott Honda for at least 5 years. I have never been disappointed and like that I am advised of future repairs that might be needed. I feel they are more proactive and want me to be satisfied. The staff is amazing Chrys in the service center has always helped me and the other members jump in to help if needed. I am one satisfied customer. More
The main reason I have a Honda is the service department. I have had a lot of cars over the years, and in that time I learned that one of the most important factors is the dealership's service department. The I have had a lot of cars over the years, and in that time I learned that one of the most important factors is the dealership's service department. There are only a couple that I have trusted after several bad experiences. The Prescott Honda dealership is one of my most trusted places because of their excellent service department. Always friendly, not put on, and always willing to help whatever your question or concern might be. Their service department is the main reason I will probably always own a Honda. The car is excellent, too, but if the service isn't there it doesn't mean much. I bought a new CRV from Prescott Honda because they were the only dealership that listened to me and offered me the correct trade in on 2 cars that had very low mileage. They didn't lie or play games. Trust your car to Honda service--well worth it. More
I worked with Dave one of the mechanical advisors. He was most helpful , pleasant , and a pleasure to work with. Necessary work needed was completed in a reasonable amount of time. most helpful , pleasant , and a pleasure to work with. Necessary work needed was completed in a reasonable amount of time. More
Wonderful dealership. .makes me feel comfortable, respectful and staff is courteous. Snacks, waters, magazines and tv add to the comfort.. great place, also very clean . respectful and staff is courteous. Snacks, waters, magazines and tv add to the comfort.. great place, also very clean . More
Routine maintenance My experience with this dealership has always been positive and I would highly recommend it to anyone. The work is always done as promised in a time My experience with this dealership has always been positive and I would highly recommend it to anyone. The work is always done as promised in a timely way. More
great service A great experience at the service center. Paul was courteous and friendly and I enjoyed coffee and snacks, thank you. Would definitely recommend this A great experience at the service center. Paul was courteous and friendly and I enjoyed coffee and snacks, thank you. Would definitely recommend this dealership. More
Exceptional service I was very pleased with the courteous, professional, prompt service received at my local Honda dealership. Delivery of a needed part was quick so res I was very pleased with the courteous, professional, prompt service received at my local Honda dealership. Delivery of a needed part was quick so resolution of the issue was resolved in a satisfactory manner. My Service Advisor sought me out with regular updates on how work/service was progressing on my vehicle; as such it was helpful in planning the remainder of my day. Thank you! More
Exceptional Customer Service Exceptional customer service! I was in and out within an hour. All work was completed and I was on my way. Great dealership to work with! Exceptional customer service! I was in and out within an hour. All work was completed and I was on my way. Great dealership to work with! More