Prestige Auto Group LTD

Great cars super clean, amazing customer service. Great dealership highly recommended. Thank you very much global auto sales usa team for making my dream come true.very happy with my purchase. God bless. dealership highly recommended. Thank you very much global auto sales usa team for making my dream come true.very happy with my purchase. God bless. More

STAY AWAY FROM THIS DEALERSHIPTruck was again like every STAY AWAY FROM THIS DEALERSHIP Truck was again like every other complaint a false internet price, eggregious "dealer fee's" and misc fees i will expa STAY AWAY FROM THIS DEALERSHIP Truck was again like every other complaint a false internet price, eggregious "dealer fee's" and misc fees i will expand upon later. 6/11/2021 Reached out to Justin Saldana who sent me a credit application and i sent him a copy of my license 6/17/2021 I sent the insurance binder to 101motorsllc, I reached out to Nicole M the internet sales manager to make sure everything was squared away for a smooth transaction and made an appointment for 9am, I had also called Justin to insure that the truck would be 100% ready to go, washed, oil changed ec,t which he assured me it would since thats why i was paying the pre-inspection check. Clearly not done oil life percent was 19% Justin Saldana was 30 minutes late to the appointment, truck was covered in dirt not touched, no oil change, then i get in the truck there wasnt even enough gas in the truck to do a test drive, he had to to take it to the gas station to put fuel in. After the transaction was completed which i had driven 3.5 hours for. Justin almost forgot to give me my temporary registration I had to ask and double check that he had given me all of the proper paperwork. Then he asked if i would write him the greatest review that he was the best sales person ever even "after i was late". I had even gotten a text from Nicole M asking why i was running late, even when i was already on site looking at the truck after i had been let in by the only other salesman on site. After calling Prestige weekly and getting attitude and poor customer service while checking on plates and registration I get a phone call from Peri on 7/15 who is an employee for the third party DMV service Prestige goes through to have me send her a picture of my ID even when Prestige should handle that and literally has it on file. Proof from texts between Justin. 7/22 after getting the same scripted response from Brooklyn I contacted the A thru Z Supervisor Mechel Grunfeld, who after taking down my VIN, Make Model and Year said that Prestige Auto had my plates 7/22 Called Prestige to confront about what i had found from the Supervisor at A thru Z, Brooklyn said she would call and find out what was going on told me she would call me back on 7/23 never did. 7/24 Called and was connected to a different dealership within the Dunhill Auto Group, to a woman named Montana, who i explained everything to, who did actually call A thru Z and came back on the line to tell me that they were unable to process the registration and plates since they were having issues processing in Rhode Island, mind you this is 38 days in already. She said that Brooklyn was aware and the supervisor "downstairs" was also aware and that i would receive a call monday 7/26. Never happened. I was charged $795 Doc fee, $185 license and reg fee. an $895 Kahu Tracking App, which after a little digging is often a standard tracker placed for dealerships to be able to locate the vehicles in bigger sales lots, they are more labor hours and hassle for dealerships to remove and sell it like its a high point. Today Marks 38 days no plates or registration, 9 days past valid temporary plates and registration. I have now caught both Prestige Auto Group Employees in lies about the situation as well as the "Supervisor" Mechel Grunfeld. Im looking to find the truth about where my registration and plates are, and if there is an issue than to overnight me the proper documentation required for registration, however i have zero confidence that anyone there knows even what the required documentation would be at this point More

Wanted nothing to do with negotiating once they found out I had my own financing because the sales rep couldn'tmake money on the back end. Price jacked up over $6000. And don't tell me that was "firm". I hav I had my own financing because the sales rep couldn'tmake money on the back end. Price jacked up over $6000. And don't tell me that was "firm". I have the text messages that say otherwise. More

Steven was so helpful in making sure I got exactly what I wanted. He was very assertive and professional! He was extremely accommodating and did his best to make sure I was satisfied. wanted. He was very assertive and professional! He was extremely accommodating and did his best to make sure I was satisfied. More

The best experience buying a car ever! Why? I presented to Prestige sales my final offer on a 2021 Tiguan SEL from another reputable dealer in NJ and Prestige Auto Group was able to beat the brakes off the to Prestige sales my final offer on a 2021 Tiguan SEL from another reputable dealer in NJ and Prestige Auto Group was able to beat the brakes off the other dealership in interest rate and vehicle cost. Scott Hurff was on it all the way with the clock winding down him and his staff was able to win my trust at the buzzer. This is the Truth! Thank You Prestige Auto Group. More

Massiel Fonte made everything easy and nicely done. Her way to treat the people is awesome, no complaints about her. Nice to meet her and very good and kind person way to treat the people is awesome, no complaints about her. Nice to meet her and very good and kind person More

Run far and run fast. How does a $13,000 car become a $18,000 car? Well I'll tell you how. This place tried to add on $2995 in dealer fees. When asked what that was, the salesman stated that it covere $18,000 car? Well I'll tell you how. This place tried to add on $2995 in dealer fees. When asked what that was, the salesman stated that it covered them towing the car to their lot and getting it ready for sale. EXCUSE ME SIR but wasn't it your intention to sell the vehicle anyway? Why should the customer pay for that? Then there was the astronomical 800 documentation fee, the lowjack fee, DMV fee, taxes and fees....HOW ABOUT YOU JUST CHANGE THE NAME TO FEES AND MORE FEES More

They tack on a 2500 dealer fee, 800 for LoJack, and another bogus 250 for a pre-sale inspection. If that wasn’t bad enough they charge an outrageous 800 document fee. Whatever car price you see Jack another bogus 250 for a pre-sale inspection. If that wasn’t bad enough they charge an outrageous 800 document fee. Whatever car price you see Jack it up another 4K minimum. They just post low prices online to get you in there I wouldn’t waste your time with this place. More

Massiel was fantastic to work with! She made my car purchasing experience so easy! Thank you so much for working with me today! I love my new car!! purchasing experience so easy! Thank you so much for working with me today! I love my new car!! More