Prestige Auto Group

Professional, courteous and excellent customer service! I have less than perfect credit and was in desperate need of a vehicle. My first point of contact was Larry. He listened intently, explained each st I have less than perfect credit and was in desperate need of a vehicle. My first point of contact was Larry. He listened intently, explained each step of the process to me and picked out the perfect vehicle for me!!! I bought my Nissan yesterday and drove away happy. The entire staff is friendly and all have wonderful personalities, as well as, extraordinary senses of humor!!! I will be back again!!! Recommended for anyone looking for a hassle free dealership, with genuine salespeople who care greatly about their clients!!! More

Love my car I bought a BMW awhile back and Kelly helped me with everything. I will be back for my next one and will only buy from her. I bought a BMW awhile back and Kelly helped me with everything. I will be back for my next one and will only buy from her. More

Great customer service! I recently bought a used Chevy Cruze and My salesman Gage was so extremely helpful! Best car buying experience I've had in a long time! He listened to I recently bought a used Chevy Cruze and My salesman Gage was so extremely helpful! Best car buying experience I've had in a long time! He listened to everything I told him and helped me get the right car that I needed. Will definitely recommend to friends and family! More

Gauge was a nice sales person and made it easy to get our tr Best price around worth the trip from NY. Will tell friends and family about how easy it was to get a "New" to us car Best price around worth the trip from NY. Will tell friends and family about how easy it was to get a "New" to us car More

Love Prestige! Kelly at Prestige helped my son purchase a 2011 Dodge Nitro today. We shopped at other dealerships and Prestige had the best deal with affordable paym Kelly at Prestige helped my son purchase a 2011 Dodge Nitro today. We shopped at other dealerships and Prestige had the best deal with affordable payments for my son. I highly recommend purchasing your next vehicle at Prestige in Tallmadge. Thanks Kelly More

BUYER BEWARE!!!! dave galvin in the last week Bought an 02 escape in may 2016. September 2016 suv broke and not worth fixing. Corrosion of the sub frame resulting in dave galvin in the last week Bought an 02 escape in may 2016. September 2016 suv broke and not worth fixing. Corrosion of the sub frame resulting in total loss of metal and cracked weld. No way this was my fault. They knew about it. How could they not? They advertise ASE mechanic on duty. My guess, whoever saw it, told them to sell it fast because it was garbage. Gave 2000 cash and financed 2400. Notified them and sent pics. Did not get a response until I filed a complaint with the BBB. Then I was offered 500.00. Mediator said prestige has a reputation to uphold. The fact that no one spoke to me until I filed a complaint lets me know what kind of people they really are. I even emailed the owner George Albanna. Nothing. My wife and I even gave 9 grand cash for her car. I wish this played out sooner because we would have taken our money someplace legit. Before you buy anything from those people, check the VIN on autocheck.com. Autocheck.com keeps records of vehicles sold at auctions. Dont rely on carfax. Autocheck.com is for the used car lots like prestige buying outta state cars. Taking my money(and my lumps) to a real dealership.Good luck. BUYER BEWARE!!!!! AUTOCHECK.COM Prestige likes to rebut reviews by saying they are not real or person has never been to the store. Do not believe it. Prestige autoz in tallmadge and cuyahoga falls are both owned and operated by the same shady people. BUYER BEWARE!!!! DO YOUR HOMEWORK. GO SOMEPLACE ELSE. More

Buyer's Beware, have a REAL MECHANIC look at it first!!!!!! Pictures look better that actual vehicle, they claim they inspect each vehicle, don't take my word for it, take it to a REAL MECHANIC and you'll find Pictures look better that actual vehicle, they claim they inspect each vehicle, don't take my word for it, take it to a REAL MECHANIC and you'll find out the truth, I wish I had, but I am a fool and got scammed by their smooth talk. They take you on a test drive around the block on smooth roads,( so you don't hear the clunks and clatters from the shocks, struts, ball joints, tie rods and hub bearings), anyway, like I said, I got suckered and bought the vehicle and twenty miles down the road from leaving there the speedometer went out of whack and was pointing straight down, of course I called and was told " it worked fine when you left here, vehicle is sold AS-IS, NO WARRANTY". So I get home, go on line, found out how to reset it, I did, it worked for only a little while then went out of whack again. Coincidence? No, just an example of how they do what it takes to get the vehicle off the lot and then you're S.O.L.. So avoid what happened to me and demand that you want to take it somewhere reputable to have it inspected first. More

High Markup, High Risk Bought a 2005 Nissan Pathfinder with a 6 month/6,000 mile warranty on April 1st of 2016 from Prestige Auto for the sticker price of $6,500 and upon dr Bought a 2005 Nissan Pathfinder with a 6 month/6,000 mile warranty on April 1st of 2016 from Prestige Auto for the sticker price of $6,500 and upon driving it home (that same day) multiple dash lights came on- the ubiquitous Check Engine light as well as the ABS light, SLIP light, 4WD light and VDC OFF light (traction control). Mechanic's bill to fix it was estimated between $4,000-6,000 (the diagnostics of some of the issues haven't been finalized). Spent two weeks talking to Pete who is the manager at the Tallmadge location trying to get them to take responsibility. None of the repairs were covered by their "warranty" and Pete said they sold the car "as is" (standard for any used car dealership) and therefore it's my problem. After multiple calls and discussions, Pete finally offered a few hundred dollars as compensation- for a $4,000-6,000 repair on a car that broke down the same day I bought it. Upon further research, this dealership appears to purchase vehicles at auction (often poorly-maintained and problematic vehicles) and does very little reconditioning or inspecting before turning around and selling them with a several thousand dollar mark-up. There are many positive reviews here and on other sites- but only if the buyer was lucky enough to purchase a vehicle that didn't have any mechanical issues. If you were not as lucky and your vehicle had issues immediately after purchase, Prestige Auto appears to have a horrible track record of hiding behind their sold "as-is" contracts and claiming no responsibility. Prestige Auto is only concerned with their bottom line, not customer service or satisfaction- shop elsewhere. More

Don't buy here So I buy a car on Thursday from prestige. by next Thursday the front wheels are making noise my oil light came on the check engine light is on and now So I buy a car on Thursday from prestige. by next Thursday the front wheels are making noise my oil light came on the check engine light is on and now I have a flat tire because all four tires are dry rotted... I take the car back and all they had to say was "bring it back in two weeks of the noise gets louder" when I tried to make an appointment for the car in their shop, they told me they didn't have an opening, even though it hasn't even been a week of owning the car More

Very honest & excellent salesmen! Great Service, Great Price Happily a new owner of a 2001 Camaro, that is in awesome condition! Absolutely had the best quality of service that everyone deserves when they are ou Happily a new owner of a 2001 Camaro, that is in awesome condition! Absolutely had the best quality of service that everyone deserves when they are out looking to buy a new vehicle. The salesman, Ryan was an very honest straight shooter that made it nice doing business with him. I recommend anyone to come and look for a car here. They worked with me in every aspect and found me a great deal at an affordable price. More