
Prestige Ford
Mount Dora, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 242 reviews
Top notch service!!! Have had our 2016 F150 in a few times for service and warranty work. I have been working with Joe for the last 5+ years at Prestige and a past Ford de Have had our 2016 F150 in a few times for service and warranty work. I have been working with Joe for the last 5+ years at Prestige and a past Ford dealership. When his past employer sales dept took advantage of my family 2 times, and Joe left to work at Prestige Ford, we did also. Joe is professional, will always make sure the customer is taken care of from when the vehicle is dropped off until it’s picked up, Great communication and scheduling. I would not bring my cars and trucks to any other dealership and advisor than Prestige Ford and Joe. Thank you!!! More
Needing a new fob. My key fab was acting up after getting a new battery for it. Went to Prestige Ford Quicklane advisor, Melissa Nease, to inquire as to what was wrong My key fab was acting up after getting a new battery for it. Went to Prestige Ford Quicklane advisor, Melissa Nease, to inquire as to what was wrong with it. Discussed problem with her, after technician examined it, stated I needed a new one as my fob was defective. They replaced it and reprogrammed it at a cost of over $200. When I got home my husband asked if it was covered by our warranty. I stated I didn't ask. I returned several hours later, spoke with Melissa, she spoke with her manager. He reviewed my contract and concurred, yes, it was covered by my extended warranty. They then proceeded to give me a refund, minus the deductible, for which the manager apologized. I was happy with the immediate service I received when I returned. They were courteous and professional. More
Great experience This is our 3rd time purchasing at this dealership and I gotta say, it gets better with time. Sales personnel was awesome. Great attitude and got us o This is our 3rd time purchasing at this dealership and I gotta say, it gets better with time. Sales personnel was awesome. Great attitude and got us our deal... very pleased with this dealership and would recommend to anyone. More
Excellent Service I called. for service last minute and they took me in within the hour. One Of my headlights I noticed were not on the previous night. It was not the I called. for service last minute and they took me in within the hour. One Of my headlights I noticed were not on the previous night. It was not the main his great but another light that comes on. When I took it down Abby Bennett He'd it checked.. Atfirst from outside they did not see it.. but she had them bring the car in to check true pressure etc as they always do when you service the car. Abby went in and noticed it. It is a light that only comes on at night and she saw one bulb was out. They replaced it...washed my car and I was on my way. Love the service every time. More
My prestige ford experience was outstanding.. Mr. George McCready ,was very helpful and knowledgeable though out my visit and purchase by keeping me updated on every step of the process, My experi Mr. George McCready ,was very helpful and knowledgeable though out my visit and purchase by keeping me updated on every step of the process, My experience with prestige ford gets 3 military salutes. From U.S army Retired SFC. Joecephus Johnson. More
Satisfied Customer / Carol & JD Hicks I have bought 4 new vehicles from Prestige and each and every time, Johnathan (Manager) and Johnny (Sales) took the time to make my truck buying exper I have bought 4 new vehicles from Prestige and each and every time, Johnathan (Manager) and Johnny (Sales) took the time to make my truck buying experience from me and my wife a good one. They both were very courteous and professional during the sale and there afterwards. The Service department is the same, they are quick and efficient each and every time I take my vehicle in for Service. With that being said, thank you Prestige Ford for meeting my needs when we purchase our vehicle from your establishment. More
Prestige Ford, Two Thumbs Up Mike took great care of me when I came to him in search for a hybrid Ford Fusion. He took the time to find me every option I wanted in my Fusion. Spen Mike took great care of me when I came to him in search for a hybrid Ford Fusion. He took the time to find me every option I wanted in my Fusion. Spent 5 hours with him and he was able to get my monthly payment to the $360 I told him I wanted to pay. When I had trouble using some of the software, Mike clearly was an expert with the software and was able to help me set up my vehicle the way I needed it. Thanks Mike, I will recommend you to friends and family any day! More
My Ford experience I would totally recommend Prestige Ford to my family and friends. I had a great experience from beginning to end. They all were Great to me. I would totally recommend Prestige Ford to my family and friends. I had a great experience from beginning to end. They all were Great to me. More
Service Department I would recommend only the service department to anyone, especially see Robert. I bought my car November 5, 2016 and in that deal I had one year free I would recommend only the service department to anyone, especially see Robert. I bought my car November 5, 2016 and in that deal I had one year free service... hence the reason I went back to get my last oil change there a week ago. The manager of Prestige Ford that sold me the car (sales side) did not honor my free service so Robert paid for my oil change that day. So thank you Robert for everything you’ve done for me throughout my experience with Presrige Ford, you have been so helpful!! More
Great service Great communications and they did a great job! Thank you!! Abby did a great job keeping me updated and Lexi was very professional. The entire staff w Great communications and they did a great job! Thank you!! Abby did a great job keeping me updated and Lexi was very professional. The entire staff was 5 star!! More