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Prestige Hyundai

Kingston, NY

3.2
290 Reviews

768 E Chester St Bypass

Kingston, NY

12401

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290 Reviews of Prestige Hyundai

August 06, 2021

This is my second lease from Prestige and received great service from salesperson Gerry Fraenkel. He will readily answer all of your questions no matter how new you are to the buying experience! Overall, th More

by mkgilday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Scibelli, Gerry Fraenkel, Mark Brown
Aug 09, 2021 -

Prestige Hyundai responded

Thanks for your review! We wish you many happy and safe miles!

July 21, 2021

Gerry Fraenkel made buying our new car very painless . He gave me a detailed tour of my new car .and his patience was admirable . Their honesty was refreshing. More

by Richbuckle1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Scibelli, Gerry Fraenkel
Jul 22, 2021 -

Prestige Hyundai responded

Thanks for your review! We wish you many happy and safe miles!

May 23, 2021

Went to the dealership to look at a car saw on line the car had a accident on it’s car fax I had found another further away with a clean car fax and it was certified with less mileage for 1500.00 moreI was More

by Jack1234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager
May 25, 2021 -

Prestige Hyundai responded

Thank you for your feedback. This will be discussed in detail at our next internal process review. We wish you many happy and safe miles.

April 29, 2021

This is my third lease from Prestige Hyundai and once again my experience was fantastic! Gerry Fraenkel in Sales was absolutely amazing! When I came in to discuss all of my trade-in options at my appo More

by Kelly O'Connor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Fraenkel
Apr 30, 2021 -

Prestige Hyundai responded

Thanks for your great review! We wish you many happy and safe miles!

April 29, 2021

Just bought our 3rd car from Prestige and of course our fravorite salesman Gerry Fraenkel. Enjoy working with Gerry they had a great selection and made the process easy. I'm sure we will be back again. More

by mikewal3g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Fraenkel
Apr 30, 2021 -

Prestige Hyundai responded

Thanks for your great review! We wish you many happy and safe miles!

April 02, 2021

I bought a 2021 Elantra SEL, picked it up this past Thursday, after two-plus weeks of test driving, research and pondering. Gerry was very helpful during those two-plus weeks, patient with my question More

by Ralph C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Francese, Lauren Scibelli, Gerry Fraenkel
Apr 05, 2021 -

Prestige Hyundai responded

Thanks for your review! We wish you many happy and safe miles!

March 04, 2021

Had some tires mounted on 2/26/21 and expected to pay the advertised price on the wall. They added an additional $28 to the invoice and would not honor the advertised ad. I have tried contacting the owner More

by msohio01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Eisgruber
Mar 04, 2021 -

Prestige Hyundai responded

Chris, thank you for your post. Somewhere in this process, there was a breakdown in communication. We are going to investigate the issue further at our next internal review. We understand your frustration and hope that you find a service center that best fits your needs. We wish you many happy and safe miles.

Mar 04, 2021 -

msohio01 responded

Your dealership fit my needs until you up charged me and Service Manager Eric Eisgruber refused to do anything about it. Also many call and E-mails were made to Business Owner Charlie Roszko without once getting a call or return e-mail.

February 27, 2021

Like many, we don’t have time to sit around at a dealership all afternoon. We stopped by on a Saturday- test drove and received very fair pricing on a specific vehicle. Texted Wil, our salesman and More

by Erin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Eagleston
Mar 01, 2021 -

Prestige Hyundai responded

Thanks for your review! We wish you many happy and safe miles!

January 30, 2021

Just leased my fifth Hyundai from Prestige. Gerry Frankle and Kayla were excellent. I would highly recommend them to my friends and family. Thank you both. More

by Dmmarchuk50
Recommend Dealer
Yes
Employees Worked With
Gerry Fraenkel
Feb 01, 2021 -

Prestige Hyundai responded

Thanks for your review! We wish you many happy and safe miles!

January 21, 2021

I went in to Prestige after reading many reviews online for their dealership, and I was happily surprised. I had the pleasure of working with Gerry Fraenkel as my sales associate, and Gerry was extremely k More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry Fraenkel, Brian McCarthy
Jan 22, 2021 -

Prestige Hyundai responded

Thanks for your review! We wish you many happy and safe miles!

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