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Prestige Lexus of Ramsey
Ramsey, NJ
2,631 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 19, 2017
First time dealing with Prestige Mike Midulla was my sales rep, Very enjoyable experience. Very polite and efficient, no pressure. I would recommend Mike and the dealership to my frie Mike Midulla was my sales rep, Very enjoyable experience. Very polite and efficient, no pressure. I would recommend Mike and the dealership to my friends. More
by sis17t
Employees Worked With
Michael Midulla
September 19, 2017
Excellent Very user friendly . It was excellent. There was no problem making the reservation for my service. They provided me with a very seamless experience.Th Very user friendly . It was excellent. There was no problem making the reservation for my service. They provided me with a very seamless experience.The car was returned in excellent condition More
by Ppomerantz
Employees Worked With
Richard Efrus, Mark Simpson
September 18, 2017
Terrible service Very disappointed in this dealership. Service was non existent. Went in for repairs and was told it would not be covered even though corporate confirm Very disappointed in this dealership. Service was non existent. Went in for repairs and was told it would not be covered even though corporate confirmed it was still under warranty and waited for hours. Also no loaners were available. Don't be surprised for the low ratings since they don't bother to help you in a jam. I went to a different dealer and was treated like royalty. More
by ab1234
Employees Worked With
Service Dept.
September 18, 2017
Good experience Very easy and quick with the quality I will definitely recommend Michael Midula Very polite and with no pressure I am very with my new purchase Very easy and quick with the quality I will definitely recommend Michael Midula Very polite and with no pressure I am very with my new purchase More
by Raisa1234
Employees Worked With
Michael Midulla
September 17, 2017
About service Great service - .dumped Jack Daniels over service - and wife has had great experience with her Lexus .Karina was attentive even on a busy weekend - qu Great service - .dumped Jack Daniels over service - and wife has had great experience with her Lexus .Karina was attentive even on a busy weekend - quite knowledgeable and got answers when needed. Vinny also very helpful with the car workings on an audio system that is a bit too complex. More
by Peter
Employees Worked With
Karina Camarena, Vincenzo Calautti
September 16, 2017
Excellent service, as always. Excellent and courteous service, as always, by Mark and the other Service Consultants at Prestige Lexus in Ramsey, NJ. I have been a service customer Excellent and courteous service, as always, by Mark and the other Service Consultants at Prestige Lexus in Ramsey, NJ. I have been a service customer since 1998. More
by Stephen
Employees Worked With
Mark Simpson
September 16, 2017
Excellent I'm always going there, everyone is very helpful . I started going when I bought my first lexus in 2008 and I replaced it last year with the GX460 and I'm always going there, everyone is very helpful . I started going when I bought my first lexus in 2008 and I replaced it last year with the GX460 and I'm going to the same place again. Best service. More
by Athenak
Employees Worked With
Andy Bowyer, Robert Healy
September 14, 2017
5,000 mile check up As usual the customer service at Prestige Lexus was flawless as was my service rep Michael Zearfaus! That is why I will continue to come from Connecti As usual the customer service at Prestige Lexus was flawless as was my service rep Michael Zearfaus! That is why I will continue to come from Connecticut and purchase my cars from Prestige in Ramsey! More
by Carol17
Employees Worked With
Calvert Hargrove, Michael Zearfaus
September 14, 2017
Excellent service department My first time using Prestige service. I was very impressed with the efficient, friendly attitude of the staff. Andy made sure I was informed of ev My first time using Prestige service. I was very impressed with the efficient, friendly attitude of the staff. Andy made sure I was informed of every aspect of the service. More
by Chuck
Employees Worked With
Andy Bowyer
September 14, 2017
Professional,friendly and trustworthy. I had the pleasure of accompanying my sister in leasing a new SUV at Prestige Lexus dealership in Ramsey,NJ. Carl Taylor an auto consultant, was very I had the pleasure of accompanying my sister in leasing a new SUV at Prestige Lexus dealership in Ramsey,NJ. Carl Taylor an auto consultant, was very professional, attentive and went above and beyond to meet my sister's needs.Thanks also goes out to Luis and everyone else who assisted in this purchase. More
by Annette Coward
Employees Worked With
Carl Taylor , Luis Madera
