
Prestige Lexus of Ramsey
Ramsey, NJ
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Excellent service Mark was very helpful, service was excellent Loner was provided to me so I did not have to wait Absolutely positive experience Thank you Mark and Mark was very helpful, service was excellent Loner was provided to me so I did not have to wait Absolutely positive experience Thank you Mark and dealership More
Battery Replacement I was concerned that my old battery wouldn't be pro rated when it died early. Michael Zearfaus had my battery tested and gave me 50% off the price of I was concerned that my old battery wouldn't be pro rated when it died early. Michael Zearfaus had my battery tested and gave me 50% off the price of my new battery. He also threw in a car wash which I was not expecting. Thank you Michael for a pleasant visit to the Lexus service center. Gary B. More
First time visit at Prestige Lexus My wife and I were highly impressed from the first moment that we were greeted when we drove up to the dealership. We continue to be impressed when we My wife and I were highly impressed from the first moment that we were greeted when we drove up to the dealership. We continue to be impressed when we were introduced to Mark Simpson and Walter Kosik the service manager. We look forward to many more years of being loyal Prestige Lexus customers. More
40k Service Check Excellent courteous service, everything was smooth and efficient. They informed me immediately of extra time needed to replace brakes and provided me Excellent courteous service, everything was smooth and efficient. They informed me immediately of extra time needed to replace brakes and provided me with a service car. More
excellent service ,met my needs Service met my needs ,However this time it took longer than expected .3 hours instead of two. With the high miles on the car (143000) the car runs ve Service met my needs ,However this time it took longer than expected .3 hours instead of two. With the high miles on the car (143000) the car runs very well. I have been using this dealership for maintenance since buying the car. More
Scheduled Maintenance From beginning to end, the staff was extremely accommodating, friendly and knowledgeable. The waiting area was comfortable and surprisingly the cappuc From beginning to end, the staff was extremely accommodating, friendly and knowledgeable. The waiting area was comfortable and surprisingly the cappuccino was actually very good. More
Excellent Service Experience Mark Simpson was very good. Very professional, very helpful and courteous. He did a great service and timely too.I really appreciate his calling me Mark Simpson was very good. Very professional, very helpful and courteous. He did a great service and timely too.I really appreciate his calling me few times about the progress of the car and explanation about my car removing many doubts/confusion I had. Pawan Jindal More
Fast and courteous Prestige Lexus provided Fast and courteous service. Jorge was excellent, as were all of the staff members assisting me. No surprises, just good old fa Prestige Lexus provided Fast and courteous service. Jorge was excellent, as were all of the staff members assisting me. No surprises, just good old fashioned customer service. More
personaly touch Michele is an outstanding sales person. She went above and beyond her duties to get me the right deal. She handled everything professional and I highl Michele is an outstanding sales person. She went above and beyond her duties to get me the right deal. She handled everything professional and I highly recommend her to anyone looking for a new car. Great experience! More
Excellent service Mark was very helpful! He went out of his to make sure the part I needed was ordered immediately and that an appointment was made for for to be in and Mark was very helpful! He went out of his to make sure the part I needed was ordered immediately and that an appointment was made for for to be in and out in no time! More