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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

September 06, 2017

Excellent service Mark was very helpful, service was excellent Loner was provided to me so I did not have to wait Absolutely positive experience Thank you Mark and More

by Elal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Sep 12, 2017 -

Prestige Lexus of Ramsey responded

Thanks Elai! We're always happy to give you a loaner to limit our waiting time!

September 06, 2017

Battery Replacement I was concerned that my old battery wouldn't be pro rated when it died early. Michael Zearfaus had my battery tested and gave me 50% off the price of More

by hank257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zearfaus
Sep 12, 2017 -

Prestige Lexus of Ramsey responded

We're happy you trusted us to fix your battery! Always come to us with any of your service needs!

September 06, 2017

First time visit at Prestige Lexus My wife and I were highly impressed from the first moment that we were greeted when we drove up to the dealership. We continue to be impressed when we More

by Rich Fuchs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Sep 12, 2017 -

Prestige Lexus of Ramsey responded

We're happy you and your wife had a positive experience!

September 05, 2017

40k Service Check Excellent courteous service, everything was smooth and efficient. They informed me immediately of extra time needed to replace brakes and provided me More

by Suan Lin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
Sep 12, 2017 -

Prestige Lexus of Ramsey responded

Thanks Suan!

September 05, 2017

excellent service ,met my needs Service met my needs ,However this time it took longer than expected .3 hours instead of two. With the high miles on the car (143000) the car runs ve More

by ahmed awad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Sep 12, 2017 -

Prestige Lexus of Ramsey responded

Thanks for your continued loyalty to us! We apologize for the extra wait, and hope to see you for next service.

September 05, 2017

Scheduled Maintenance From beginning to end, the staff was extremely accommodating, friendly and knowledgeable. The waiting area was comfortable and surprisingly the cappuc More

by JOE CAPUTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Sep 12, 2017 -

Prestige Lexus of Ramsey responded

Thanks for the feedback! We're happy you had a positive experience and look forward to working with you in the future!

September 04, 2017

Excellent Service Experience Mark Simpson was very good. Very professional, very helpful and courteous. He did a great service and timely too.I really appreciate his calling me More

by PAWAN JINDAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Sep 12, 2017 -

Prestige Lexus of Ramsey responded

Thank you, Pawan! We're happy Mark was able to help and that your service went well!

September 03, 2017

Fast and courteous Prestige Lexus provided Fast and courteous service. Jorge was excellent, as were all of the staff members assisting me. No surprises, just good old fa More

by Joykoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
Sep 12, 2017 -

Prestige Lexus of Ramsey responded

Thanks for the feedback! We're happy you had a positive experience and look forward to working with you in the future!

September 01, 2017

personaly touch Michele is an outstanding sales person. She went above and beyond her duties to get me the right deal. She handled everything professional and I highl More

by cmattaliano
Recommend Dealer
Yes
Employees Worked With
Eugenio Santini, Michele Hanrahan
Sep 12, 2017 -

Prestige Lexus of Ramsey responded

Thanks for the feedback! We're happy you had a positive experience and look forward to working with you in the future!

September 01, 2017

Excellent service Mark was very helpful! He went out of his to make sure the part I needed was ordered immediately and that an appointment was made for for to be in and More

by Moshe Freilich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Nov 17, 2017 -

Prestige Lexus of Ramsey responded

Thank you! We appreciate the feedback and are glad you had a positive experience!

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