
Prestige Lexus of Ramsey
Ramsey, NJ
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Helpful & understanding Mark was very kind And understanding because I was Running late they still took my car for service. Lexus IS great when it comes to there service! Mark was very kind And understanding because I was Running late they still took my car for service. Lexus IS great when it comes to there service! More
Regular Maintenance --- Great service as usual Mark was as usual --- courteous, helpful and explained issues very well. I will come back to service my other car. Service was started on time and f Mark was as usual --- courteous, helpful and explained issues very well. I will come back to service my other car. Service was started on time and finished within time indicated More
Great Experience!! I’m always impressed with the well-tempered, highly-trained, capable, and customer-focused staff that is maintained at Prestige Lexus . It’s a clear I’m always impressed with the well-tempered, highly-trained, capable, and customer-focused staff that is maintained at Prestige Lexus . It’s a clear indication of excellent management practices. Purchasing a car is the second biggest financial commitment in one’s life, just under one’s housing choice. Like a home, a car choice affects a person’s safety, comfort/stress-level, and financial future. A car can strongly detract from or add to a person’s life. Luckily, because I have a Lexus, purchased and serviced at Prestige going on 11 years, I still enjoy driving my car and my visits to Prestige service have always been enjoyable! I appreciate all they do to serve our community. I consider Mark Simpson, my favorite service representative, a "car whisperer". He knows the mechanical of cars so well. I always learn something new about the how cars function when I work with him. Often he can just hear the description of an issue and pinpoint the problem even before the technician identifies the problem. More
Better coffee than most! Dealership is clean, semi-friendly and has relatively comfortable accommodations for customers. Very little (as in NO) price flexibility on vehicles. Dealership is clean, semi-friendly and has relatively comfortable accommodations for customers. Very little (as in NO) price flexibility on vehicles. Businesslike atmosphere thoughout. Mike Midulla was very professional and thorough accomplishing our transaction. More
Helpful and friendly Michelle was knowledgeable, friendly and very efficient. She helped me secure a great car and a fair deal in a very time efficient manner. Thank you M Michelle was knowledgeable, friendly and very efficient. She helped me secure a great car and a fair deal in a very time efficient manner. Thank you Michelle! More
THE Best Mark is fantastic at what he does and one of the reasons I return to prestige for service consistently. Thanks Mark for your great service! Mark is fantastic at what he does and one of the reasons I return to prestige for service consistently. Thanks Mark for your great service! More
Mike's your guy! As a "younger" Lexus car buyer, not all sales consultants gave me the time of day on my journey to purchase my new NX200t. Mike was great - patient an As a "younger" Lexus car buyer, not all sales consultants gave me the time of day on my journey to purchase my new NX200t. Mike was great - patient and very knowledgeable in articulating the various models/attributes - and Kevin was a tremendous help thoroughly reviewing the financials at the close of the deal. Very happy customer here... I'll be back! More
Service Mark is a great to person to work with. He is courteous and at the same time funny. Mark really did a good job in answering my questions.He offered Mark is a great to person to work with. He is courteous and at the same time funny. Mark really did a good job in answering my questions.He offered me a loaner and followed up by making calls. I am very comfortable with him as he knows his job well. I will keep coming as long he is there. Thank you Mark. More
Great Service Very professional helpful and friendly. He kept me posted on what is going with my vehicle. Mark is an asset to Prestige Lexus Service Department Very professional helpful and friendly. He kept me posted on what is going with my vehicle. Mark is an asset to Prestige Lexus Service Department More
a very satisfying purchase experience! Steve Glenwick did a really good job in answering all our questions and guiding us through the purchase process. We've been a Prestige Lexus customer Steve Glenwick did a really good job in answering all our questions and guiding us through the purchase process. We've been a Prestige Lexus customer since 1991 and we keep coming back. More