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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

May 30, 2017

excellent service Jorge Reinoso was my service advisor and he always takes care of our issues when we have them. Very courteous and professional, he is always listenin More

by LexusFishingGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
May 31, 2017 -

Prestige Lexus of Ramsey responded

Thank you! We're happy Jorge was able to help!

May 27, 2017

Amazing Dealership Michelle and Todd was a pleasure to deal with and extremely friendly and made this experience easy. 28 years and counting with the prestige family of More

by Jmegz1z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Van Gorp, Kevin Murray, Michele Hanrahan
May 30, 2017 -

Prestige Lexus of Ramsey responded

Thank you! We're so thankful to have had you as a part of our family for 28 years!

May 27, 2017

See below Although personnel were courteous and helpful, I was advised that I needed new brakes and rotors and that there was "a special going on". I deferred a More

by Rlrmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Reinoso
May 26, 2017

Great Buying Experience Steve was very patient throughout the buying process and answered all of my questions to the best of my ability. He did not pressure me at all while w More

by Tash22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Glenwick
May 30, 2017 -

Prestige Lexus of Ramsey responded

Thanks Tash! We're happy Steve was able to help!

May 26, 2017

Buying is the first step Once the sale is complete Prestige follows through impressively with their service department. As long as I own a Lexus I will service it at Prestige. More

by Luciano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
May 30, 2017 -

Prestige Lexus of Ramsey responded

Thanks Luciano! We're happy the service department was able to help!

May 26, 2017

my Lexus service This is my second Lexus. Prestige and Mark at Prestigr have been great. They have stood behind the car way past the warranty ! I am eased to say that More

by Laz123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
May 30, 2017 -

Prestige Lexus of Ramsey responded

Thank you for being such a loyal client! We're happy to have you as a part of the Prestige Family!

May 25, 2017

Andy Bowyer Very good experience this time with Andy Bowyer because he helped me to resolve previous unresolved complaints. He is a very good listener and a true More

by Oolut
Recommend Dealer
Yes
Employees Worked With
Andy Bowyer
May 30, 2017 -

Prestige Lexus of Ramsey responded

Thank you for your kind words. We're happy Andy was able to make your experience a positive one!

May 24, 2017

Excellent Service I had my 2014 GX in for 50k service, plus windshield replacement and some minor stuff to check. Jorge is a great listener and made sure all the minor More

by thedon3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Jorge Reinoso
May 30, 2017 -

Prestige Lexus of Ramsey responded

Thanks for bringing your GX in for service! We're happy Walter was able to help!

May 24, 2017

Always a good experience Working with Mark Simpson is always a positive experience. What could be a stressful situation is significantly reduced by Mark's approach and unders More

by JoeV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
May 30, 2017 -

Prestige Lexus of Ramsey responded

Thanks Joe! We're happy Mark was able to help!

May 23, 2017

Pleased with my service experience Mark was courteous and efficient in getting my car serviced. I would certainly look to ask for him in the future. A very satisfactory experience More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
May 26, 2017 -

Prestige Lexus of Ramsey responded

Thank you for choosing Prestige Lexus and we are glad to have your car running right!

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