
Prestige Lexus of Ramsey
Ramsey, NJ
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Informative and Professional Jorge was well-informed of service issues, and when more information was needed, took care to put me in touch with the person in the shop. The profes Jorge was well-informed of service issues, and when more information was needed, took care to put me in touch with the person in the shop. The professionalism and teamwork is very much appreciated. Thanks also to Mike Zearfaus and Dan Castilla. More
Steve Glenwick - Highly recommended Steve was a real pleasure to work with Steve. He was courteous, responsive and always professional. It was a mere 24 hours from my first discussion wi Steve was a real pleasure to work with Steve. He was courteous, responsive and always professional. It was a mere 24 hours from my first discussion with Steve until I was driving off the lot in my new Lexus. I received a very fair deal without the haggling and game playing that many dealers engage in. I highly recommend Steve. More
GREAT EXPERIENCE VERY PROFESSIONAL I WILL RECOMEND TO MY FRIENDS AND FAMILIES, THE SERVIVICE WAS ON POINT, MY SERVIVE REP TOOK THE TIME TO EXPLAIN EVERY DETAIL OF MY VERY PROFESSIONAL I WILL RECOMEND TO MY FRIENDS AND FAMILIES, THE SERVIVICE WAS ON POINT, MY SERVIVE REP TOOK THE TIME TO EXPLAIN EVERY DETAIL OF MY SERVICE CALL More
Excellent!!! Prestige provided me with excellent service and the staff was very helpful and courteous ... Never have I been to a dealership with the customer serv Prestige provided me with excellent service and the staff was very helpful and courteous ... Never have I been to a dealership with the customer service that prestige Lexus provided... Especially Mark!! More
Great Experience One thing I hate, is when I know my car lease is coming up and I need to call car dealerships and I get the standard old answers, we need you to come One thing I hate, is when I know my car lease is coming up and I need to call car dealerships and I get the standard old answers, we need you to come in and take it for a test ride. Will you sign the deal today? This time that was all eliminated, Cal was very responsive, he found me the car I was looking for and made leasing my new Lexus a very relaxing experience. Knowing I have a Lexus dealer 2 minutes from my house and they asked those dreaded questions when I called, I went to Prestige 45 minutes away because Cal made it easy, more dealerships should take lessons. More
Great Experience Michele was absolutely wonderful to work with. She listened to what we wanted, and did everything possible to exceed our expectations. Michele was n Michele was absolutely wonderful to work with. She listened to what we wanted, and did everything possible to exceed our expectations. Michele was never pushy or aggressive. The entire staff from the General Sales Manager To the delivery manager we great. Michele is the way to go. More
Above and beyond Prestige and Michele Hanrahan were a pleasure to work with. She made the process extremely smooth and the offers were very competitive. She also perso Prestige and Michele Hanrahan were a pleasure to work with. She made the process extremely smooth and the offers were very competitive. She also personally sees everything is taken care of do you are always in good hands. More
Horrible Experience We leased 3 cars and purchased 1 in the last 12 years from this dealership and never had a problem. Then we met William Lamb and finance manager Mike We leased 3 cars and purchased 1 in the last 12 years from this dealership and never had a problem. Then we met William Lamb and finance manager Mike Rockwell, the two rudest, disrespectful people I have ever met. Mr. Lamb kept interrupting and would never let you finish a sentence. So rude. Be warned, do not use these two unless you want to be tortured. More
First service appointment I had my first service appointment with Jorge on Saturday. He was a true professional. Friendly, knowledgeable and a pleasure to work with. It truly w I had my first service appointment with Jorge on Saturday. He was a true professional. Friendly, knowledgeable and a pleasure to work with. It truly was a stress free experience. I highly recommend working with him. More
Amazing!! Efficient and friendly First off Michele is awesome!! There are not enough words in the dictionary to say how awesome she made the car buying experience!! Prestige for Life First off Michele is awesome!! There are not enough words in the dictionary to say how awesome she made the car buying experience!! Prestige for Life!! More