
Prestige Lexus of Ramsey
Ramsey, NJ
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KAL Outstanding salesperson 10 + I am so lucky KAL was my salesperson.A great salesperson is like KAL listens to what you are saying .What your wants and likes are and tries to make i I am so lucky KAL was my salesperson.A great salesperson is like KAL listens to what you are saying .What your wants and likes are and tries to make it happen ..My son and I went to englewood Lexus the salesperson talked so much ,wasn't listening to a word I was saying couldn't take a pushy and know it all salesperson ,walked out when he stepped away that's how bad it was .. But at Ramsey Lexus you have a different type of atmosphere and must more of a friendly and comfortable place to shop .I been putting off car shopping that how much I hate car sales people ,but Ramsay Lexus you got this!!!!!!!10+ More
Very positive experience! Steve was a good salesman who was open and honest in answering all my questions. I felt very comfortable dealing with him. Steve was a good salesman who was open and honest in answering all my questions. I felt very comfortable dealing with him. More
review of Steve Glenwick My sales rep was Steve Glenwick, who was courteous and professional throughout my lease transaction. I've dealt with Prestige Lexus on two prior occas My sales rep was Steve Glenwick, who was courteous and professional throughout my lease transaction. I've dealt with Prestige Lexus on two prior occasions and while I always have been pleased with their service, I can honestly say Steve has been the best to deal with by far. More
Perfect. Perfect service.. Thank you so much. The interest they showed me on the car made me very happy. thank you for everything. I am grateful to yo Perfect service.. Thank you so much. The interest they showed me on the car made me very happy. thank you for everything. I am grateful to you More
Great Job by Steve and his staff! This is my 4th car from Prestige Lexus and and everyone did a great job, especially Steve Glenwick. Steve is an exceptional salesperson; professiona This is my 4th car from Prestige Lexus and and everyone did a great job, especially Steve Glenwick. Steve is an exceptional salesperson; professional, knowledgeable and courteous. He addressed every concern I had and was sincere and super competent through the whole process. I would recommend Steve and this dealership to anyone looking for a fantastic car buying experience. More
Excellent service. Service was prompt and courteous. The service department alerted me to a problem I was not aware of and fixed it. The fact that they cleaned and fil Service was prompt and courteous. The service department alerted me to a problem I was not aware of and fixed it. The fact that they cleaned and fill the car with gas is a big plus. More
Service is a nightmare Walter Kosik is rude and a bully Bought my 2016 Lexus LS460 in for a 20k service was called 25 mins after I dropped off my car to be told by Walter Kosik that I was driving his loaner Bought my 2016 Lexus LS460 in for a 20k service was called 25 mins after I dropped off my car to be told by Walter Kosik that I was driving his loaner to aggressively when I pulled out of the parking lot and the "owner" suspended my loaner car privileges and I was to return the car right away and wait while my service was done. I agreed to return car and asked that the service not be done due to the absurd request that I had to return the loaner. Got my car back and it was damaged ! Walter refused to give me copies of my paperwork and the check in sheet showing the car was dropped off undamaged until I started video taping him. Then his tone changed. What a nightmare. Refused to take responsibility. Treated me like a jerk. Never again prestige. I will be posting the video to there Facebook page if anyone cares to see it. More
Filled my NX with gas!!! I have owned 8 various Lexus models over the years, and NEVER have I had a dealership fill the car with gas after a routine service until now at Prest I have owned 8 various Lexus models over the years, and NEVER have I had a dealership fill the car with gas after a routine service until now at Prestige Lexus. That is way above and beyond good customer service, and is something that I will not soon forget. Thank you very much! More
Recent Service Vist 3/18 Mark is a true professional and extremely diligent on all aspects of my repair and follow up communication .Always a great experience at Prestige and Mark is a true professional and extremely diligent on all aspects of my repair and follow up communication .Always a great experience at Prestige and Mark More
repair on a brand new Lexus After a week we bough the Lexus NX200T, we noticed that the parking light casing was broken. Mark coordinated the repair with Rudy and did a wonderfu After a week we bough the Lexus NX200T, we noticed that the parking light casing was broken. Mark coordinated the repair with Rudy and did a wonderful job. More