Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Prestige Lexus of Ramsey
Ramsey, NJ
2,631 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,631 reviews
February 24, 2017
Excellent service Mark was great. He was clear when it came to explain in detail what my vehicle needs. He listened to my concernes over all, he was very pleasant. Than Mark was great. He was clear when it came to explain in detail what my vehicle needs. He listened to my concernes over all, he was very pleasant. Thanks again Mark More
by Anne08
Employees Worked With
Mark Simpson
February 24, 2017
Excellent Service! I've been using Prestige Lexus service for the past seven years since I purchased my first Lexus. Andy Bower was one of the first service representati I've been using Prestige Lexus service for the past seven years since I purchased my first Lexus. Andy Bower was one of the first service representatives I met, and he's always done a great job. Andy explains what's going to be done, follows-up if there are any issues, and goes out of his way to make sure any work is done right and on time. With my first Lexus I had an electrical issue, and Andy went above and beyond to make sure I knew what was going on with my car, and that I was completely satisfied. I highly recommend Prestige Lexus - the service facility is excellent and convenient, and the service representatives are all awesome! Keep up the good work! More
by Laurie B.
Employees Worked With
Andy Bowyer
February 23, 2017
Great Service!! An excellent experience all around. Mark is a total pro- he addressed all of my concerns and keep me regularly informed as to the status of the servic An excellent experience all around. Mark is a total pro- he addressed all of my concerns and keep me regularly informed as to the status of the service on my vehicle. More
by Chester62
Employees Worked With
Mark Simpson
February 23, 2017
Excellent! My service on Feb 21, 2107 was done to my satisfaction I was kept informed of the my car's status on a regular basis and it was done in the time prom My service on Feb 21, 2107 was done to my satisfaction I was kept informed of the my car's status on a regular basis and it was done in the time promised. More
by gmjudi
Employees Worked With
Mark Simpson
February 21, 2017
Beat service I bought different models of cars and suvs from prestige auto group over the years, they truly are the best dealerships in the tri state area, especi I bought different models of cars and suvs from prestige auto group over the years, they truly are the best dealerships in the tri state area, especially the Lexus service . More
by Kane
Employees Worked With
Michael Ceccon, Mark Simpson
February 21, 2017
I have never been let down in 10 years!! The Customer Service is beyond exceptional, it should be called Family Service because that's how I've always been treated from day 1. I will always c The Customer Service is beyond exceptional, it should be called Family Service because that's how I've always been treated from day 1. I will always compliment and recommend Prestige to anyone looking for not only exceptional treatment but an exceptional ride! Mark Simpson has always made every return visit comfortable and I truly appreciate him after all these years. Stacey Diver has always been my first contact for anything and she also has been very supportive and detailed all my service needs. Mark & Stacey are an invaluable dynamic team for Prestige. More
by Timiqua
Employees Worked With
Stacey Diver, Mark Simpson
February 16, 2017
Fantastic Experience My experience with Angel was fantastic. He made the process simple and quick and was able to get my questions answered within minutes. I would recomme My experience with Angel was fantastic. He made the process simple and quick and was able to get my questions answered within minutes. I would recommend Angel and this dealership without hesitation. I'm extremely excited about my Lexus! More
by JacquelineH
Employees Worked With
Leo Soberanis, Angel Lugo
February 16, 2017
Mark was very helpful and personable! I have never used another service center since 2007. Although many people criticize me for paying "dealer prices" for ordinary service, I believe it i I have never used another service center since 2007. Although many people criticize me for paying "dealer prices" for ordinary service, I believe it is worth every penny. The service is terrific, the mechanics are fast and thorough, and I know that my car is being taken care of in the best way possible. I am approaching 200,000 miles on my Lexus and it drives like it is brand new! More
by MShapiro
Employees Worked With
Service desk personnel are terrific. , Mark Simpson
February 15, 2017
Excellent service! Mike was attentive to our needs and provided an excellent buying experience. He was clear and concise explaining our options with details to the sales Mike was attentive to our needs and provided an excellent buying experience. He was clear and concise explaining our options with details to the sales process. I will recommend Mike to my friends. More
by Rich
Employees Worked With
Leonardo Didonna, Michael Rockwell, Michael Midulla, Vincenzo Calautti
February 13, 2017
Great as always I have been buying and servicing Lexus cars and suv's for 20 years from prestige. From sales to service they never disappoint . Great experience as I have been buying and servicing Lexus cars and suv's for 20 years from prestige. From sales to service they never disappoint . Great experience as always More
by Tony t
Employees Worked With
Mark Simpson
