
Prestige Lexus of Ramsey
Ramsey, NJ
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Love my new Lexus IS300 F-Sport! Thank you! I initially contacted Steven Glenwick via online chat. I had visited another dealership already who didn't have the exact car I wanted in stock. That I initially contacted Steven Glenwick via online chat. I had visited another dealership already who didn't have the exact car I wanted in stock. That same day, Steven confirmed availability of the vehicle. I ended up taking the ride up to Prestige Lexus- and I'm glad I did! From start to finish, Steven is an all around great guy and wants to make sure you are happy. He takes the time to work with your budget, and goes the extra mile to get you a great deal! I was never pressured into buying a car and Steven helped me make the right decision. I ended up leaving a deposit & purchasing a White 2016 IS300 AWD F-sport with red interior! I live about 45 minutes from the dealership & he sent over the buyers order over email before setting up a time/date to pick up the car. When it came to sign the papers & take delivery of my new car, there were no surprises. Eugenio in finance was personable and answered all of my questions throughout the process. My delivery specialist, Leslie, thoroughly explained all the features and technology on my new Lexus. He also made sure I had the Lexus Enform app installed on my phone and guided me through the registration process. If you are looking for an honest & enjoyable car buying experience, visit Prestige Lexus. More
CustomerCare Jorge has been great . Advising me on what I need to do in order to keep my Maintance update. One phone call and he is there to help me. Thank you Jo Jorge has been great . Advising me on what I need to do in order to keep my Maintance update. One phone call and he is there to help me. Thank you Jorge More
excellent Andy was very helpful and efficient. He addressed all the concerns we had for the visit and took care of them all. My experience was pleasant - no pro Andy was very helpful and efficient. He addressed all the concerns we had for the visit and took care of them all. My experience was pleasant - no problem getting a loaner vehicle and Andy was prompt to let us know once the service was completed. More
Great car buying experience with Mike at prestige I bought my first Lexus RX 350 here couple of days ago, Mike helped us through the entire process starting from giving us q with Mike at prestige I bought my first Lexus RX 350 here couple of days ago, Mike helped us through the entire process starting from giving us quote over Internet until the car is delivered as promised. Thank you Mike..I greatly appreciate your help!! I highly recommend Mike for great car buying experience.. More
Beyond Expectations The customer service from Lexus can not be matched anywhere!!! It is a pleasure to be part of the Lexus family. From sales to service it is a seamless The customer service from Lexus can not be matched anywhere!!! It is a pleasure to be part of the Lexus family. From sales to service it is a seamless system. Every need is met beyond expectation. Jorge in service happily took care of every concern and question. The best service ever! More
service review jorge was good. new policy of no loaner car for the 5000 mile service really stinks and not happy with service manager of dealership for this. jorge was good. new policy of no loaner car for the 5000 mile service really stinks and not happy with service manager of dealership for this. More
Very responsive and customer oriented. We had a great experience when leasing our 2017 RX. The staff was very knowledgeable and courteous. We would definitely recommend this dealership to o We had a great experience when leasing our 2017 RX. The staff was very knowledgeable and courteous. We would definitely recommend this dealership to others More
Excellent Service This was our first time buying a Lexus and Steve made the experience extremely easy! He is very knowledgeable and helps guide you through the process This was our first time buying a Lexus and Steve made the experience extremely easy! He is very knowledgeable and helps guide you through the process without pushing. We highly recommend him and view him as a great long term partner in our car buying future. More
Excellent Experience Start to Finish Steve was excellent to deal with throughout the entire car purchasing process. He was knowledgable, accessible and very professional. Based on this ex Steve was excellent to deal with throughout the entire car purchasing process. He was knowledgable, accessible and very professional. Based on this experience, we would plan on continuing our business not only with Prestige, but with Steve as well. More
Very supportive team Extremely professional team, try to do their best to meet all your needs and send you back as a happy customer. Natalia wasgreat and went out of the w Extremely professional team, try to do their best to meet all your needs and send you back as a happy customer. Natalia wasgreat and went out of the way to provide us a car that we love.. Thanks team Prestige and thank you Natalia! More