Prestige Lexus of Ramsey
Ramsey, NJ
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Excellent service and follow up George really went extra miles to find me a loaner when it turned out that my service appointment would take longer than expected. He even followed up George really went extra miles to find me a loaner when it turned out that my service appointment would take longer than expected. He even followed up after the service as I had forgotten something in the loaner. He really was five star all the way. More
Pleasant and very professional. A pleasure! We totally enjoyed our experience at Lexus of Ramsey. Cal is a wonderful sales person to work with; courteous, professional and efficient. He is a p We totally enjoyed our experience at Lexus of Ramsey. Cal is a wonderful sales person to work with; courteous, professional and efficient. He is a pleasure to work with. Thank you for your patience and knowledge! More
Great Service My experience on my last visit was Great. No complaints, Mark Simpson was very Knowledgeable and Professional and my services was under 2 hours.. Than My experience on my last visit was Great. No complaints, Mark Simpson was very Knowledgeable and Professional and my services was under 2 hours.. Thanks Mark More
Fast, pleasant, and efficient! Mark Simpson was the representative who assisted me. He was able to address my concerns with urgency, which I appreciated. He was professional and cou Mark Simpson was the representative who assisted me. He was able to address my concerns with urgency, which I appreciated. He was professional and courteous; most importantly, he was fast, pleasant, and efficient! More
excellence!!! Every aspect of servicing my lexus 350rx was excellent, from the receptionist to the car washed. It was fast and efficient. Also the lounge was pack Every aspect of servicing my lexus 350rx was excellent, from the receptionist to the car washed. It was fast and efficient. Also the lounge was packed with goodies and large tv More
Service Have been using Prestige since we bought our first Lexus in 2000. Service has always been fantastic - prompt and friendly - with Andy being our prefer Have been using Prestige since we bought our first Lexus in 2000. Service has always been fantastic - prompt and friendly - with Andy being our preferred rep. More
Mark Simpson - An Excellent Service Consultant Mark is always patient and thorough in handling our service needs and demonstrates care for his clients. He is professional and always works the extra Mark is always patient and thorough in handling our service needs and demonstrates care for his clients. He is professional and always works the extra miles to ensure our satisfaction. That's why we are one of his loyal clients. Thank you, Mark! Lily & David More
Never disappointed The employees are very friendly and warm. Mark Simpson, is fantastic. I came in for routine maintenance and as always Mark Simpson listens to whatever The employees are very friendly and warm. Mark Simpson, is fantastic. I came in for routine maintenance and as always Mark Simpson listens to whatever I wanted to talk about including any concerns I'm having with the car without been rushed. While the car was been serviced I received a call from Mark regarding something that was observed during the service. Mark explained the pros and cons of getting the issued taken care of without me feeling like I'm been pressured. I had the issue taken care of based on Mark Simpson approach and explanation. Thanks Mark Simpson . I will no where else. More
Pre owned Lexus RX 350 Found a pre owned Lexus RX 350 on the internet couldn't make it there so they held it with small deposit over the phone went the next day and dealt wi Found a pre owned Lexus RX 350 on the internet couldn't make it there so they held it with small deposit over the phone went the next day and dealt with a salesman named Steve who was awesome I had never bought a car and was very intimidated Steve was very professional and friendly at the same time.when it was time to pick up the car he had a tech person named leslie who was also wonderful go over everything with me for over an hour and taught me a lot about the car if you are looking for a Lexus I highly recommend prestige Lexus of Ramsey and ask for Steve More
Excellent - thank you Jorge! Jorge handled my service request excellently and had the car ready on time. He also took care of a special service request for me which was supposed Jorge handled my service request excellently and had the car ready on time. He also took care of a special service request for me which was supposed to be done at another time. This saved me another trip. Thank you Jorge - excellent. More







