
Prestige Lexus of Ramsey
Ramsey, NJ
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Excellent service Exeplent service. Kept updating the service remaining time. Offered food and drink while waiting. Didnt have to wait for a long. Also offered a vehicl Exeplent service. Kept updating the service remaining time. Offered food and drink while waiting. Didnt have to wait for a long. Also offered a vehicle if i cant wait. More
went in for the 20,000 mile service everything went very smoothly. Jorge was great from start to finish. have been coming to Prestige for 15 years and it is always smooth and easy everything went very smoothly. Jorge was great from start to finish. have been coming to Prestige for 15 years and it is always smooth and easy More
30k service Jorge was very helpful with all my concerns.. he even had the service supervisor test drive the car with me after completion of service. I wouldn't Jorge was very helpful with all my concerns.. he even had the service supervisor test drive the car with me after completion of service. I wouldn't go anywhere else. More
Service on 10/13/16 Excellent service from Mark Simpson. He works with his clients well & fully understands their needs. Very helpful & knowledgeable! One of the best in Excellent service from Mark Simpson. He works with his clients well & fully understands their needs. Very helpful & knowledgeable! One of the best in the department! More
Service on 10/14/16 Mark was very receptive to my concerns and service requests. Made various notes for the technician to service and check on. He is friendly, understand Mark was very receptive to my concerns and service requests. Made various notes for the technician to service and check on. He is friendly, understanding & very helpful. More
Outstanding customer sservice for 25 years Prestige Lexus Service has, for 25 years, provided me and my family with consistently excellent customer service and quality work. From the reception Prestige Lexus Service has, for 25 years, provided me and my family with consistently excellent customer service and quality work. From the receptionists, to the service advisors, to the service managers, to the service engineers...all are of exceptional work ethic and ability. I can truly state that after servicing nearly 20 Lexus vehicles there, I have never been disappointed. I am often amazed at how seamless the experience is. I credit Michael Ceccone with engendering his superb work ethic to everyone there. More
Andy and the support staff were terrific. It's great to feel that your trust and business are appreciated. Prestige Lexus lives up to the highest reputation that Lexus automobiles deserves. An It's great to feel that your trust and business are appreciated. Prestige Lexus lives up to the highest reputation that Lexus automobiles deserves. Andrew has assisted me before and he exemplifies the best of Lexus and the Prestige dealership. More
Friendly and professional Samantha is cheerful, friendly, professional, considerate, efficient, and easy going. It was a pleasure to do business. I was able to choose a loaner Samantha is cheerful, friendly, professional, considerate, efficient, and easy going. It was a pleasure to do business. I was able to choose a loaner and was surprised when I had it on cruise control and it started to automatically brake or accelerate with the traffic! Very cool. More
Great service 15k service Looked also into a jet problem the smart key randomly wasn't working Through extensive comp research were able to locate the problem I 15k service Looked also into a jet problem the smart key randomly wasn't working Through extensive comp research were able to locate the problem It was a wifi issue in the surrounding buildings where I parked But the gave me a great Sollution to touch the start button with the key if it happens again Sam was vigilant and would not let me go until she found the right person to reconcile the problem Great job More
Consistently great service I have been a customer of Prestige for about 8 years and have always had an excellent customer experience with service. Aside from always doing a good I have been a customer of Prestige for about 8 years and have always had an excellent customer experience with service. Aside from always doing a good job servicing my car, the staff, and this time Michael has consistently shown the highest level of customer service in communicating and being informative about the whole service process. Thank you. More