Prestige Lexus of Ramsey

First service I am a new Lexus owner and recently took my car in for its first service. I was immediately greeted at the curb by Samantha, who escorted me to her st I am a new Lexus owner and recently took my car in for its first service. I was immediately greeted at the curb by Samantha, who escorted me to her station and wrote up my service ticket. When my car was ready, she came and collected me. The whole experience was more civilized than service visits for other manufacturers where you stand in a long line and someone points to where you should go. Samantha was pleasant and had a good sense of humor. She's set the bar high, so all future visits will have to meet this standard. More

Pleasant sales experience In October 2015, I contacted Prestige Lexus in Ramsey about purchasing a new NX. I was contacted by Moe Alhomsi, who was just the most pleasant person In October 2015, I contacted Prestige Lexus in Ramsey about purchasing a new NX. I was contacted by Moe Alhomsi, who was just the most pleasant person to work with. He was able to go over every detail about the car, track down a vehicle that met my requirements and review everything with me when I went to pick it up. I hate the high-pressure sales tactics most dealers use and I walk out on them. Moe was a breath of fresh air. I'm enjoying my NX and am sure to tell people where I got it. More

Great Service Prestige picked up my vehicle from work & took my Rx for service, which helped me out a lot as I've been busy & it's hard to get down there. Marc was Prestige picked up my vehicle from work & took my Rx for service, which helped me out a lot as I've been busy & it's hard to get down there. Marc was very courteous and kept me informed ! More

Consistent high level of customer service...never disappoint Joe Scalo is a true professional who has extreme pride in his work. He goes out of his way to develop a relationship with each customer that makes yo Joe Scalo is a true professional who has extreme pride in his work. He goes out of his way to develop a relationship with each customer that makes you feel special. You always feel welcome and trust all your needs will be handled promptly and properly. Five stars for Joe!! More

Repeat Customer Satisfaction This is my forth lease from Prestige and they continue to exceed my expectations. My sales consultant, Natalia, was able to accurately answer all my This is my forth lease from Prestige and they continue to exceed my expectations. My sales consultant, Natalia, was able to accurately answer all my questions or took the initiative to find some who could. I was very satisfied with the overall sales experience. More

Fabulous man and service John is HONEST, caring and professional. He goes even beyond treating you as a valuable client by making you feel like a friend... I would highly rec John is HONEST, caring and professional. He goes even beyond treating you as a valuable client by making you feel like a friend... I would highly recommend his assistance when servicing your vehicle Thank you John for always helping me!! Patti C. More

Nothing left to say! We have been buying and leasing our cars from Prestige Lexus for the last 10 years mainly because of the special service and and caring we experience We have been buying and leasing our cars from Prestige Lexus for the last 10 years mainly because of the special service and and caring we experience each time we see Joe Scalo. I have written letters to the dealership, his bosses, and anyone else who will commend him for his excellence. He is committed, professional, kind, helpful, sincere, and always available for my service needs. Once again, there is really nothing left to say- he's invaluable to your company. More

Outstanding Customer Service Mark greeted me by my name as soon as I pulled into the service garage. During the service he provided me with an area where I could do my work. Then, Mark greeted me by my name as soon as I pulled into the service garage. During the service he provided me with an area where I could do my work. Then, when the service exceeded the estimated time he provided me with a loaner car. Mark explained the service being done and kept me informed. It was a real pleasure working with him. More