
Prestige Lexus of Ramsey
Ramsey, NJ
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Outstanding Repair Work John DeSantis is outstanding. He is knowledgeable, helpful, and trustworthy. He is realistic about repairs needed, especially on my older Lexus with John DeSantis is outstanding. He is knowledgeable, helpful, and trustworthy. He is realistic about repairs needed, especially on my older Lexus with 165,000 miles. He was always available and could answer any questions I had. Lexus service is always outstanding....thats why you pay a premium. I would recommend John to anyone More
A very smooth process during my first car purchase The dealership was very professional and made the purchasing process an excellent one. We were extremely satisfied with the people who helped us purch The dealership was very professional and made the purchasing process an excellent one. We were extremely satisfied with the people who helped us purchase our very first car. They were very flexible and accommodating to our requests. We would definitely recommend this dealership to our friends and family. More
Quick and easy I came in and explained my issue with the car. Service guys knew exactly what I needed. They told me that it won't take long and it didn't take long. I came in and explained my issue with the car. Service guys knew exactly what I needed. They told me that it won't take long and it didn't take long. Like I said quick and easy. More
Check engine light on. Joe, As usual you service could not have been any better. While waiting for my car to be looked at., you kept me informed Thank you, Joe, As usual you service could not have been any better. While waiting for my car to be looked at., you kept me informed Thank you, More
The best dealership in the northeast If your looking for honesty and commitment to a deal then this is the place you wanna go to buy a car. I have purchased 4 cars from prestige and I'm c If your looking for honesty and commitment to a deal then this is the place you wanna go to buy a car. I have purchased 4 cars from prestige and I'm currently in the process of getting another and I can tell you they are the best I ever encountered. No salesman is perfect but when you have the best man running the show they make sure things are done right and the customer is happy... You get the best price PERIOD no one can beat them... I would like to thank the general manager Flávio for making my experience the best... And angel the salesman that is assisting me a great person.. Thank you prestige More
serviced even without an appointment I pulled into service, with no appointment and was taken immediately. Although my little issue was really a non issue, service technicians checked eve I pulled into service, with no appointment and was taken immediately. Although my little issue was really a non issue, service technicians checked everything out, and found the problem. And I even got a car wash! More
Always a postive experience Prestige's great service starts with Joe Scalo. He's professional, courteous and informative. It's a pleasure dealing with him every time I visit. Prestige's great service starts with Joe Scalo. He's professional, courteous and informative. It's a pleasure dealing with him every time I visit. More
Great job Joe Joe did a great job keeping me informed about the status of the service on my IS 350. He was nice to let me know that there was a current service prom Joe did a great job keeping me informed about the status of the service on my IS 350. He was nice to let me know that there was a current service promotion going without me asking. I purchased my Lexus at another dealer, but I always bring it to Prestige for their excellent service and support. More
My Excellent Service Experience My most recent trip for service exceeded my expectations. I was helped immediately by John DeSantis who was very professional and courteous. He handl My most recent trip for service exceeded my expectations. I was helped immediately by John DeSantis who was very professional and courteous. He handled the paper work expeditiously and had the loaner car available when it was done . Mr. DeSantis called to informed me of the work we discussed and other services that was needed. It is always s pleasure dealing with the service department at Prestige. More
Great experience from start to finish The service center at Prestige is well run from the reception in the large, clean garage to the very comfortable waiting area. The staff is extremely The service center at Prestige is well run from the reception in the large, clean garage to the very comfortable waiting area. The staff is extremely professional and made great effort to be helpful and communicative. Mark Simpson was a pleasure to work with. More