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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

February 14, 2016

Outstanding Repair Work John DeSantis is outstanding. He is knowledgeable, helpful, and trustworthy. He is realistic about repairs needed, especially on my older Lexus with More

by Old Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DeSantis
February 13, 2016

A very smooth process during my first car purchase The dealership was very professional and made the purchasing process an excellent one. We were extremely satisfied with the people who helped us purch More

by kangs723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Choi, John Park
February 12, 2016

Quick and easy I came in and explained my issue with the car. Service guys knew exactly what I needed. They told me that it won't take long and it didn't take long. More

by Osmanm786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DeSantis
February 12, 2016

Check engine light on. Joe, As usual you service could not have been any better. While waiting for my car to be looked at., you kept me informed Thank you, More

by Mitchell89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Scalo
February 11, 2016

The best dealership in the northeast If your looking for honesty and commitment to a deal then this is the place you wanna go to buy a car. I have purchased 4 cars from prestige and I'm c More

by Steveboy2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Pinheiro, Angel Lugo
Feb 11, 2016 -

Prestige Lexus of Ramsey responded

Hello Steveboy2004, please accept our apologies. This review has been shared with our General Manager and we will take steps to resolve this situation. Your feedback is greatly appreciated. Kind Regards, Prestige Lexus.

February 10, 2016

serviced even without an appointment I pulled into service, with no appointment and was taken immediately. Although my little issue was really a non issue, service technicians checked eve More

by Lexusmaven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DeSantis
February 10, 2016

Always a postive experience Prestige's great service starts with Joe Scalo. He's professional, courteous and informative. It's a pleasure dealing with him every time I visit. More

by Linda L
Recommend Dealer
Yes
Employees Worked With
Joseph Scalo
February 10, 2016

Great job Joe Joe did a great job keeping me informed about the status of the service on my IS 350. He was nice to let me know that there was a current service prom More

by SparcV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Scalo
February 10, 2016

My Excellent Service Experience My most recent trip for service exceeded my expectations. I was helped immediately by John DeSantis who was very professional and courteous. He handl More

by Makassar1925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DeSantis
February 08, 2016

Great experience from start to finish The service center at Prestige is well run from the reception in the large, clean garage to the very comfortable waiting area. The staff is extremely More

by AMB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bowes, Mark Simpson
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