Prestige Lexus of Ramsey

The best service, tks Jorge Reinoso Excelent service and superb attention, Mr J Reinoso did a outstanding job I will recommend prestige Lexus, since I got my Lexus RX 350 has been a goo Excelent service and superb attention, Mr J Reinoso did a outstanding job I will recommend prestige Lexus, since I got my Lexus RX 350 has been a good experience More

The best! Joe is always my go-to service representative. He is courteous, friendly and always gets me in and out quickly. I never mind having to make the trip t Joe is always my go-to service representative. He is courteous, friendly and always gets me in and out quickly. I never mind having to make the trip to the dealership! Danny in service is also incredibly helpful. More

Perfect as always The available times when I can leave my car for service are limited, but Joe Scalo, Rose and the entire service department make the extra effort to ac The available times when I can leave my car for service are limited, but Joe Scalo, Rose and the entire service department make the extra effort to accommodate me. I just had the 150k service on my LX and look forward to bringing it in for regular service many more times. It's a pleasure to have a car so well built and maintained that I see no reason to ever 'upgrade'. More

Natalia Jimenez review Knowledgeable Follow up on customer concerns Research questions to provide customer with correct feedback Reassuring-Quality of Dealership Confide Knowledgeable Follow up on customer concerns Research questions to provide customer with correct feedback Reassuring-Quality of Dealership Confident in her background Ease in following document flow Value customer time Ease of business process More

great service Great service. I really appreciated that the process of checking in and checking out took less than 10 minutes. Everyone from the attendant who check Great service. I really appreciated that the process of checking in and checking out took less than 10 minutes. Everyone from the attendant who checked my car in to Jorge who talked to me about the service I was getting was very professional and friendly. I would recommend Prestige Lexus to anyone looking for professional service. I also will return to Prestige Lexus for my next car purchase. More

Easy in, Easy out Hi - I really do enjoy bringing my car to Prestige Lexus. I am always greeted in a professional way. When I wait for the service, I can have some nice Hi - I really do enjoy bringing my car to Prestige Lexus. I am always greeted in a professional way. When I wait for the service, I can have some nice snacks. My rep usually comes out and gives updates, etc. This time around, I had the pleasure of dealing with Andy. He had me in my loaner car within 5 minutes of my arrival. When I returned to pick up my car, I was out in 5 minutes. Really a pleasure to deal with, and hassle free! Give Andy a ring if you have issues, or need a simple oil change. More

Excellent Service! My alternator suddenly died on my 2006 ES330 on my way from Maryland to Massachusetts. I must say, this dealership exceeded my Lexus expectations (wh My alternator suddenly died on my 2006 ES330 on my way from Maryland to Massachusetts. I must say, this dealership exceeded my Lexus expectations (which are pretty high). My car was fixed, cleaned and I was on my way with a few hours. I would recommend this dealership to anyone that I know in the New Jersey area. John DeSantis was amazing and personable. He made a highly stressful situation seem easy and I am grateful. Perfect personality for the scenario I was dealing with at the time. Thanks John! More

ES 350 Purchase I recently purchased a certified pre-owned ES 350 from Cal. Not only was he a pleasure to work with; he also took it upon himself to query their inven I recently purchased a certified pre-owned ES 350 from Cal. Not only was he a pleasure to work with; he also took it upon himself to query their inventory to fine the best car (value) for myself. There were a few hiccups that were encountered during the purchasing process, Cal was more then helpful in getting those issues resolved. Minor scratches on the car were taken car of immediately by the service department, car insurance was secured while paperwork was being drawn up. More

Great Service! Joe was a true professional. He was courteous, responsive and very informative. I would recommend Joe and Prestige Lexus to all Lexus owners. Thank yo Joe was a true professional. He was courteous, responsive and very informative. I would recommend Joe and Prestige Lexus to all Lexus owners. Thank you again. More

excellent servie i have been to numerouse lexus dealer for service must say prestige lexus and jorge very friendly and goes his way to make make sure your satified wi i have been to numerouse lexus dealer for service must say prestige lexus and jorge very friendly and goes his way to make make sure your satified with your service highly recommend hin More