Prestige Lexus of Ramsey

Joseph Scalo is one of the best consultants I have ever encountered. He is trustworthy and never tries to sell you unnecessary services. I always ask for him a is one of the best consultants I have ever encountered. He is trustworthy and never tries to sell you unnecessary services. I always ask for him and he is one the main reasons I have my car serviced at this dealership. I could go to my favorite gas station because they are reliable but because of Joseph I'm sticking with Prestige. More

Very Accommodating Service! As always, my service appointment went very well. John made sure I got out at the time promised! The service department was very informative and help As always, my service appointment went very well. John made sure I got out at the time promised! The service department was very informative and helpful to my needs. Thank you! More

Service Repair Heater fan control did not work. Dealer gave us a loaner car and fixed the problem. Also picked up the loaner car and brought us our car. Also call Heater fan control did not work. Dealer gave us a loaner car and fixed the problem. Also picked up the loaner car and brought us our car. Also called and E mailed as a follow up. Top notch service. They really go the extra mile to please. They are the best. More

Professionsal, thorough, courteous, informative and enjoyabl I have been servicing my Lexus vehicles at your location since 1998. Joe is excellent to work with. I appreciate the suggestions and clear explanation I have been servicing my Lexus vehicles at your location since 1998. Joe is excellent to work with. I appreciate the suggestions and clear explanations of any issues. I always feel confident that the work will be performed as needed and correctly. More

General Service and Checkup Just so people understand, my car was purchased in Newport Beach CA and they have always treated me like I bought at Prestige, AMAZING SERVICE. Just so people understand, my car was purchased in Newport Beach CA and they have always treated me like I bought at Prestige, AMAZING SERVICE. More

Excellent service and follow up It is always a pleasure to deal with Prestige Lexus and I would only get my Lexus from Prestige. They are the best Lexus dealer in the area by far! It is always a pleasure to deal with Prestige Lexus and I would only get my Lexus from Prestige. They are the best Lexus dealer in the area by far! More

Car was attended to thoroughly and efficiently I was very pleased with the service I received. I did not have to wait for a salesman to help me, the loaner car was ready for me when I arrived, the I was very pleased with the service I received. I did not have to wait for a salesman to help me, the loaner car was ready for me when I arrived, the service on my car was completed quickly, and the price was reasonable. More

Fantastic & Professional Service! I was very pleased with the service from arrival to departure! Joe was very professional & kept me informed throughout the process. The maintenance I was very pleased with the service from arrival to departure! Joe was very professional & kept me informed throughout the process. The maintenance for my RX 350 took 1 hour! More

Top-notch customer service, as always! I am criticized by many people for doing all of my routine maintenance, as well as repairs, at my dealership, Prestige Lexus, over the past 8 years, b I am criticized by many people for doing all of my routine maintenance, as well as repairs, at my dealership, Prestige Lexus, over the past 8 years, because (I am told) that dealership mechanics are not well-trained and the prices are too high. NOT TRUE! I have always had excellent service by the mechanics and body shop guys, amazing customer service, and fair pricing. Lexus stands by all of its work, and it is terrific to be at the dealership where you can be sure that everything is being taken care of to "Lexus standards." What's more, after all of these years, the staff knows me and works with me to accommodate my needs for loaner cars, drop-off/pick-up times, and any other requests. I have to make special mention of the young women at the service desk -- they are so professional, knowledgeable, and kind. Thank you, Prestige Lexus Service Department! More

excellent service Mark was very professional and provided prompt service...I would definitely like to use him again. I have no negative comments to make at all.. Mark was very professional and provided prompt service...I would definitely like to use him again. I have no negative comments to make at all.. More