
Prestige Lexus of Ramsey
Ramsey, NJ
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Simple, Professional & Stress Free Experience! This is the second car we leased from Prestige Lexus. Buying/Leasing cars can be quite stressful. Dealing with Todd Van Gorp was a pleasure. He hand This is the second car we leased from Prestige Lexus. Buying/Leasing cars can be quite stressful. Dealing with Todd Van Gorp was a pleasure. He handled the paperwork and delivery of our vehicle in a timely, professional, stress free manner. This by far had to be the easiest car transaction we have ever experienced. He explained everything in simple terms down to the finest detail. He was also extremely patient. He followed up the next day to see how we were enjoying our new vehicle and if we had any questions/concerns going forward not to hesitate to contact him, which put our minds at ease. I would highly recommend Prestige Lexus and Todd Van Gorp if you are considering a Lexus. You will not regret it. More
Disappointing service My third purchase from this dealership has turned out to be the most disappointing. When I first called in to inquire about the status of my license My third purchase from this dealership has turned out to be the most disappointing. When I first called in to inquire about the status of my license plates (almost 2 weeks), miraculously they appeared right after my call. Since my purchase of over a month ago the finances have still not been reconciled . What I was promised would take a week will now take over a month. Seems that the sales person ( whom has not even followed up with me since my purchase)and the finance person stated things when the deal was agreed upon that I was informed subsequently was"incorrect". Additionally, I have been informed that Lexus Financial will have to manually check their paper records regarding my old lease, since there is some "confusion" there as well. Not sure whose story to believe. There is an awful amount of confusion here and I will certainly take this into consideration when I purchase another car or recommend this dealership in the future. More
Would Do It Again!! My previous car was 12 years old. I kept it so long partly because I absolutely hated the car buying process. My experience at Prestige was unexpected My previous car was 12 years old. I kept it so long partly because I absolutely hated the car buying process. My experience at Prestige was unexpectedly comfortable. I walked into the dealership feeling anxious and anticipating the worse. Todd VanGorp, my sales manager, helped me feel at ease immediately. He is friendly, professional and very knowledgeable about the RX models. He listened to my needs, my concerns, made suggestions, and helped me with model comparisons. The Delivery Manager, Bart, patiently walked me thru understanding features of the RX350. The information was overwhelming (I had 12 years of progress to catch up on) but he provided it clearly and logically. I strongly recommend Todd VanGorp and Prestige Lexus. Thank you for a stress free and pleasant experience. More
Love the car; the salesman; the dealership The title says it all. An absolutely great experience! I could not recommend them higher. The delivered on everything they promised and I could not The title says it all. An absolutely great experience! I could not recommend them higher. The delivered on everything they promised and I could not be more satisfied. More
Makes buying your auto pleasant and unstressful We have dealt with Prestige Lexus since 1989. We recently returned to buy another wonderful Lexus. Rosario Giaritta was our sales representative. It w We have dealt with Prestige Lexus since 1989. We recently returned to buy another wonderful Lexus. Rosario Giaritta was our sales representative. It was a pleasure to communicate with this gentleman who was clear and concise, extremely knowledgeable and friendly. Moreover, he took us through our considerations, guided us to our decision and the process of purchase with ease and confidence. The Lexus Team, from Manager on down to other staff with whom we interacted, were informed, well trained and extremely helpful. On the appointed day, we arrived to pick up this beautiful auto and as we left the dealership, we knew we had a reliable team behind us and many, many happy miles ahead of us! More
AMAZING dealership I have traded in two cars to Prestige a ES 350 FWD and a GS 350 AWD and just bought a 460 L AWD . The service department is second to know and th I have traded in two cars to Prestige a ES 350 FWD and a GS 350 AWD and just bought a 460 L AWD . The service department is second to know and the sales staff is amazing I drive to Prestige from NYC just for an oil change as the staff is super professional and friendly As a plumbing contractor I know service can make or break a company Anyone can sell a car but it is the service that keeps me coming back OUTSTANDING dealership Finance Scott is fantastic to work with never any pressure Service Andy and Joe really know their business, Lago really goes the extra mile to make sure things are right Your dealership is outstanding Sylvan Tieger More
Professional and knowledgeable Many thanks to the professional, friendly, knowledgeable and responsive staff at Prestige Lexus! Rosario Giaritta graciously handled our transaction, Many thanks to the professional, friendly, knowledgeable and responsive staff at Prestige Lexus! Rosario Giaritta graciously handled our transaction, working hard to resolve the inevitable quirks in the process, quickly and with a minimum of stress. Jerry DiDomenico, equally processed the financing professionally and knowledgeably. And Chris Kim was patient and thorough in demonstrating how all the instrumentation works. Working with all the professionals at Prestige Lexus was a very positive experience. More
Best Car Buying Experience Ever Mike Butner, James (Jim) McAlevey, Jeff Lower and Leslie Fougha were all wonderful. Never any pressure, pleasant and very knowledgeable. Thank you g Mike Butner, James (Jim) McAlevey, Jeff Lower and Leslie Fougha were all wonderful. Never any pressure, pleasant and very knowledgeable. Thank you gentlemen for making this experience so pleasant. I will recommend your dealership and give your names as the men to see. More
Courteous, friendly, efficient We recently bought a precertified Lexus ES 350 from Prestige Lexus (Ramsey, NJ). I am located in Virginia, so the sale was negotiated long distance. We recently bought a precertified Lexus ES 350 from Prestige Lexus (Ramsey, NJ). I am located in Virginia, so the sale was negotiated long distance. I relied on my personal buyer and the professionalism of the salesman, Jerry Sadler, that I was getting a good price and a quality product. Turned out to be a very nice experience. Jerry even arranged for a train station pickup when I travelled to claim my vehicle. Jerry continues to check up on me to see if the service was satisfactory. Highly recommend. More
Prestige Lexus Delivers!!! My wife and I recently bought a Lexus ES 300h at Prestige Lexus, Ramsey, NJ. From the moment we walked in the door, our Salesman Richard guided us th My wife and I recently bought a Lexus ES 300h at Prestige Lexus, Ramsey, NJ. From the moment we walked in the door, our Salesman Richard guided us through the purchasing process, with polished professionalism. From test drive to terms, he treated us as his exclusive customers. Additionally, Sales Manager Warren, Samantha in Vehicle Delivery and Finance Manager Jeffrey, all provided us with superior service. More