
Prestige Lexus of Ramsey
Ramsey, NJ
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I found the car that I wanted on the internet, Cargurus site. It was rated a great deal, and I looked at all others offering on that website and several others to check market value and prices, Prestige L site. It was rated a great deal, and I looked at all others offering on that website and several others to check market value and prices, Prestige Lexus had the best offering. So I called and talked with James, and I were on my way from Rochester to Ramsey, NJ in a heartbeat. I highly recommend Prestige Lexus to anyone in the market looking to buy a car. I adore my new RX. More
We went to Prestige Lexus to look at a used Jeep Liberty that we found online. At the dealership, Sales Rep Jerry Sadler came out to the lobby to meet us. We told him why we were there and he immediately we that we found online. At the dealership, Sales Rep Jerry Sadler came out to the lobby to meet us. We told him why we were there and he immediately went to look for the vehicle. It turned out that the vehicle was off-site where it was being detailed. Jerry Sadler walked us over to the waiting lounge where he said we could help ourselves to beverages and food while the vehicle was being fetched from the off-site location. Upon his return, we all took the vehicle on a test drive. We were satisfied with the vehicle and its price and decided to purchase it. Jerry was very friendly, professional, and courteous. He walked us over to the finance department where the transaction was handled by Jeffrey Lower. Jeffrey was also friendly and professional. We were in our new vehicle and driving home within minutes after leaving the finance department. Overall, our purchasing experience was pleasant, stress-free, and surprisingly quick, and we were made to feel comfortable at every stage. Although we went to this dealership to buy an $11,000 used Jeep, they, Jerry Sadler in particular, treated us as though we were buying one of their luxury Lexus cars. Jerry even called us a few days later to see how the vehicle was working out for us, and asked how I was doing regarding the surgery I had the morning after we purchased this vehicle. I would highly recommend this dealership to anyone. More
I leased a brand new CT 200h from Todd Van Gorp and it was the best vehicle buying experience of my life. There was no pressure and he treated me with respect the entire time. He was extremely responsive was the best vehicle buying experience of my life. There was no pressure and he treated me with respect the entire time. He was extremely responsive to phone calls and emails. I immediately recommended him to a family member and she bought a Lexus from him as well just a little over a month since I got mine. Simply put, Todd sets the bar very high and every salesperson should emulate how he treats his customers. As long as he is at Prestige Lexus, I will be leasing my vehicles from him and only him. If you're considering a Lexus, do yourself a favor and speak with Todd. You won't regret it. More
The staff was helpful, accommodating, and friendly. They The staff was helpful, accommodating, and friendly. They found the car and color even though it wasn't at the location. They worked on the best pric The staff was helpful, accommodating, and friendly. They found the car and color even though it wasn't at the location. They worked on the best price. They made the turn in of the previous lease easy. They spent a lot of time to explain the vehicle options. More
IWorked with Rosario and warren who gave us a good deal. Everything was ready as promised. Chris gave a good lesson about the new features. Very happy with the car. Will bring it in for service with Walte Everything was ready as promised. Chris gave a good lesson about the new features. Very happy with the car. Will bring it in for service with Walter who is THE BEST!!! More
This was a pleasurable experience - which is quite unusual in this day in age. Today, this is a very aggravating process but not at this dealership. Melina and Jerry were outstanding. Thank you! unusual in this day in age. Today, this is a very aggravating process but not at this dealership. Melina and Jerry were outstanding. Thank you! More
Very disappointed how the sale person handles about a used vehicle.. Never ask to leave a deposit and never knew the car was sold already..Will never go there again... used vehicle.. Never ask to leave a deposit and never knew the car was sold already..Will never go there again... More
First of all , my overall experience was very professional and customer friendly. I was given every piece of information needed , making it very easy to make my decision. In addition, the great p professional and customer friendly. I was given every piece of information needed , making it very easy to make my decision. In addition, the great price was only a bonus. I can truly recommend Rosario to other customers. More
Recently purchased second Lexus in 6 months with Demetre. He is the most knowledgeable and professional sales consultant I know in the auto industry today! He is the most knowledgeable and professional sales consultant I know in the auto industry today! More
As usual Rosario took great care of us. We went in and purchased the CT 200H, they were more than fair with the pricing and when I least expected they over delivered by discounting one of the services we purchased the CT 200H, they were more than fair with the pricing and when I least expected they over delivered by discounting one of the services we wanted without any sort of negotiation. Car number 4 and counting from Prestige Lexus, Thank You! Izzy S More